Un Mas en Ville

Worst experience ever Owner doesn’t want to help with luggage he doesn’t have staff so u need to take it alone to 3 rd floor without elevator They dont even great u upon arrival Breakfast u need to pay extra All in all very bad place with very bad staff

Fantastic location, convenient for Old Port & Panier district. Charming, rustic ambiance, spacious, comfortable room. Excellent breakfast. Great local bars and restaurants. Staff were very welcoming...with possible exception of the owner!

Earning a fairly basic wage working in a school, and having two young children, staying at Un Mas en Ville was a real treat, and the setting did not disappoint! Good location and helpful, attentive female staff. However, a man that seemed to occasionally work in the vicinity was incredibly hostile and unwelcoming. He told my six year son old son off for getting in the pool at 9am, which was apparently too early, even though the website said the pool is open from 7am. The most uncomfortable and embarrassing moment of our stay was when my son got told off for splashing in the pool, however moments later a couple started to have very loud sex in the jacuzzi next to the pool, which said man that occasionally seemed to work there did not address. I would not recommend this hotel if you have children that make any noise or splash in water. Also, be prepared for vague/random interchangeable rules and hotel expectations. On a final note, lovely friendly customers that were much needed warm company, and credit to hard working female staff. Regards, Sara and family