Sofitel Marseille Vieux-Port

My friend and I booked a room for two nights. There was no service staff from the time we entered the hotel to the counter. The coffee machine in our room was not compatible with the capsules. There was no sound system. The next day, someone hung a do not disturb sign on the door so we did not have a turndown service. The curtains in my friend's room were missing the gauze curtains. The breakfast was temporarily changed to the 3rd floor the next day. The dishes were not complete and the service staff did not bring the menu. As a luxury brand of the Accor Group, every small detail is not in place. I am very disappointed and do not recommend it.

The bed is quite big, maybe not as big as a king, but two adult women won't feel crowded. The room is a bit old, but it's still quite clean. There is a shower and a bathtub, but the seal of the shower room is not well pasted or old, and it leaks. The balcony faces the port. The rooms with balconies are all on the lower floors and face a road to the port, not directly next to the port. The view is average, and Marseille is always windy in winter, which feels quite tasteless. The breakfast is average. I don't know if there are not many varieties in the off-season, but the restaurant is high and you can see the whole Marseille. The popular seats on the terrace are not open in winter (and it's really cold). The hotel has a basement where you can pay for parking, 32 euros a day, and the entrance and exit are very narrow, so be careful. But this location is convenient for highways. It takes about 15 minutes to walk to the center of the old port. The area around the hotel feels safe, and it's no problem to walk back after dinner in the evening.

Neither good nor bad. The location is in the Old Port of Marseille. But it is not the most lively part of the square, which has an advantage that it is not so noisy. The lobby is on the 3rd floor and the room is on the 1st floor. The balcony faces the harbor. However, the picture is not taken in the room. I took it outside the hotel two minutes after I walked out of it. The hotel looks messy from the angle. In addition, you must remember to hang the Do Not Disturb sign. Otherwise, the staff will open the door and come in at will. Room service (ꐦÒ‸Ó). It is better to remember to carry cash with you.

Very nice luxury hotel

An average hotel, we were greeted and couldn’t even carry our luggage, we had to carry it ourselves. Beautiful view from the hotel