Guest User
November 3, 2024
Hotel it’s self: NO lift, imagine having to carry up 2 20kg suitcases up 3 flights of stairs and we were not even on the top floor!!! There is no lift which even the receptionist complaind about as he was walking up the stairs behind up one night and said he was knackered climbing the stairs, never mind having to carry suitcases up and down here. There was loads of bin bags lying in the middle of the the hall ways and stairs throughout our stay here. Piles of dirty plates just lying on the floor in the hall ways also. Corridors themself look dirty and gets even worse when you go down to the bottom floor, hotel is in darkness as not many lights, even the lights are terrible and don’t do much. The room: Shower flooded if we were in it for longer than 5 minutes and floor ended up soaking. Windowsills were disgusting. Balcony door did not lock and neither did the windows We had a room beside a football pitch which had massive flood lights on until early hours in the morning and people shouting and screaming on the pitch until then aswell. On the first night we came back after having a lovely meal out for tea a at one of the local restaurants, and we found our door wide open when we returned and thankfully nothing had gotten stolen. The bathroom often stinks of sewage. There was holes in the wall above the bed Restaurant and food: The food is absolutely awful and very much the same most nights. Absolutely no labels for food telling you want is, when I asked staff what the food was they were unable to tell me. One choice of cereal for breakfast which tasted like cardboard. Milk is warm. While I stayed here for 10 nights the toaster was on 1 morning and that’s it. On our last day for lunch the chips had been reheated from the morning and were hard and stale. We both had to live of rice and chips for 10 days, juice dispensers dispensed water 90% of the time when it should have been cherry or orange juice. The “clean” plates often had bits of food on them. Forks and knifes were often dirty also. On our second last night they had removed some units from the restaurant and they reduced the sizes of food trays. Which were no refilled after they were done