Guest User
January 23, 2023
We will not be staying at this hotel again. There are plenty of other options in Mankato. We booked two rooms and stayed for two nights in early July and since the rooms were almost $200 per night, it cost us close to $800. There were several youth baseball teams staying there for some tournament, plus the adult "chaperones" The kids were not as much of a problem as the adults. So called adults sat out in the parking lot below our window until 1:00am drinking beer and playing music. Front desk clerk said it wasn't her problem, even though the sign at the front desk specifically told the sports teams that there was a 10:00pm curfew for the kids. (they have obviously had this problem before) Went out to speak to the adults and the music volume went down somewhat, but still a problem. Adam Hutzenbuhler, the manager was not around. After we wrote an email complaint asking for a refund or discount, the manager blew us off. Said that "parents are in charge of their children." But who's in charge of the adults? We wrote a letter to the Marriott corporation, but have had no response. (crickets) If you want peace and quiet, go somewhere else.