Reddoorz Hotels in Mandaluyong

Initially, we were given a room on the 2nd floor. It was spacious but facing the main busy road so it was very noisy. The room was clean but not really presentable looking especially the very basic cemented flooring with marks of repair still there. I am 67 yrs old, my partner is 83. We won't be able to sleep for sure, with the noise coming from the passing vehicles all day and night so i requested that we be transferred to another room. We were transferred to the 3rd floor very quickly- a tiny room but much more clean looking and quiet. I was satisfied The location of the hotel is perfect - a jeepney ride away to the venue of our reunion. Close to the city hall, cross the street and there's Jollibee, Chowking, Watson's and many other eateries. Staff named Joel was very helpful assisting me and answering my queries.

All good except the TV as it play&pause intermittently the whole time we stayed at the hotel. We called the Frontdesk staff and she said she’ll ask housekeeping to check but nobody came in until we check out. Poor service!!!

the room is clean and good however they dont have a instruction for check in for the last minute guest

The hotel is about 11 months old so still relatively new. I stayed two nights. The first night was in a smaller, standard room, in the front facing the road. The only problem was the traffic noise starting around 530 am. The next night I was in a larger room in the back and it was pretty nice, and mostly quiet. It had two beds, single and a queen, but its OK I like the extra space that came with the room. But it's a bit surprising. In a country where people, and usually hotel staff, are generally friendly and pleasant, the staff here didn't speak to me at all or even acknowledge me the entire time I was there. A few of the housekeepers did speak to me by the second day, but not the overall staff. Even when I checked out, both the receptionist and the manager just keep busy with whatever they were doing and didn't even look in my direction or say a word. OK but but that's a problem, because it's the hospitality business after all. The cafe is good and the food is exceptional. The location is a little far away from what I was used to in the city but manageable. Still overall it was a good stay, mostly because the rooms are super clean and new.