Manchester (Arena/Printworks)

The room was overall clean, tidy, and spacious. Coinciding with a heatwave, the air conditioning provided comfortable and cool relief. However, the shower drainage was poor, causing water to accumulate quickly on the bath tub. Additionally, we parked in the hotel's outdoor open-air parking lot. Near the hotel’s sewer pipes, there was a sewage leak. The parking spot had an extremely foul smell, and we could see sewage overflowing from the sewer pipes on the exterior wall. The ground around the parking area was filthy."

The staff were amazing - from when we arrived they were welcoming and knowledgeable. The room was lovely and clean. Breakfast was brilliant - plenty for veggies - again staff were amazing. Parking was right on site and cheap! The location was perfect - right in the city centre! Would definitely recommend.

Very welcoming staff and clean room, good price and decent room size. Clean hotel and very quiet and no issues at all. Very satisfied

I have stayed at this hotel every year since 2018 and each time it never fails to impress. I called the hotel around two weeks before arrival and spoke with Rhys to request a specific room. The room I requested has a beautiful view of the cathedral and the city and Rhys arranges this for me with no problems - for that I was extremely grateful as I was staying for four nights and it made my stay perfect - it really did mean a lot. The room was spotlessly clean and had all the usual essentials and high standards you come to expect from Premier Inn. We ate at the bar on a few occasions and the food was beautiful , great value for money and lots of choice. There is also a great range of drinks and new limited edition cocktails. The bed was exceptionally comfortable and we had a great nights sleep on each of the four nights we were there. All staff we met were friendly, helpful and nothing was too much trouble. Once again, many thanks Rhys and I look forward to seeing you all again next year!