Guest User
November 17, 2024
BAD BAD BAD this hotel is nothing but a disaster. Well first off, the hotel is old and creepy, I paid about £80 per night and I had the worst experience here. No free wifi in the room, are we living in 2000? The door man (black, big guy) was so RUDE for no reason, he asked for our room card, understandingly, we provided. He then asked for our room number, we said we don’t remember but know where our room is, he then told us to go to the front desk to confirm our identity, rudely. I said I even have a picture of our room and he said he doesn’t care. So I talked to my bf and said that’s *****, the bouncy came running up to me and demanded an apology for calling “him” *****, so I just said sorry cuz I felt threatened. It was a mess. Idk who he thinks he is but we’re the customers, we paid money to stay here, we deserve to be treated with respect. *****, unacceptable behavior. I do not recommend.