Club Mahindra White Meadows Manali

We had gone for our holiday to unwind and my family including kids really enjoyed the stay. We would like to thank Sunil and Sandeep ji at the restaurant in arranging Yummy Himachali food like Siddu etc on request, which was great We would also like to thank Neeraj from Game for being a friend of my son and giving him good experince of fun zone. My son still remembers Neeraj Bhaiya for was great company and amazing experience in Fun Zone. Great ambience, friendly and courteous staff is the USP of this property. Thanks to all the staff of Club Mahindra - White Meadows for making our stay memorable.

Rooms have a good ambience and are cozy. The property is beautiful and well maintained. The staff is good and maintain the hygiene.Madhuri akshay

This is the worst hotel I could stay at. When we checked in our room the floors were dusty and we entered the bathroom and the soap was finished and it was really dirty and there were insects roaming around then we only had to clean it but it was still filthy dirty plus there were stains on the bed… and it was a studio with a garden view and near the garden door it was shut but still there was few small grass pieces near the door inside our room and when I removed my shoes and walked over there my feet turned grey and dusty and my feet became so dirty plus it was terribly hot in our studio room. And in the restaurant was we entered there wasn’t any space and then there was space in the bar but you can still get food there but it took the waiter half in hour to get my man-chow soup and the wifi is horrible so if you have to coordinate with people for important reasons the wifi is terrible i used my mobile data and still it was terrible and one of the waiter was a little rude to us.

The food is bad. Hard rice, uncooked eggs. The food service is bad. They dont give complimentary meals for kids, instead of khichdi we ordered dal chawal which was charged. If you have two kids they give complimentary milk for only one with a limit of 150 ML. If bournvita is asked, they charge it instantly. Infact you are suppose to drink the milk from flask itself as they dont give glasses to pour or even a spoon to pour or stir bournvita. Hotel and its location is 5 star but their hospitality is 0 star.

Club Mahindra Manali is a good resort, but it was short of expectations on the size, room size and overall property itself. Having been a CM member, and seeing the pictures on the website, we expected a bigger property and ambience. The resort certainly needs some refurbishment, as it looks a bit old. Few points - let's start with positives - room was a duplex, some may have liked it - food quality was very tasty - the restaurant service on first 2 days was awesome, but we saw a change in attitude of couple of people - not sure if it was because we are only from ala carte menu - welcome handwritten note was great - good location, very close to Manali Mall road - the activities hub was good, lot of indoor options - Karoke was a great highlight, it was always available for you to explore, though the songs collection was old only (youngsters were not happy) - room cleanliness was kept well Now the areas for improvement - location was little crowded, not something we expected for a hill station resot - the attitude of couple of staff were weird, didn't know what happened, we were praising them first 2 days, but were disappointed by the change of experience - 1BR is supposed to have a room with privacy, but this was a duplex room, with no privacy - no kitchenette, it was just a small space for coffee machine - hot water was not available 24x7 - we had to call house keeping to get it. For second time, inspite of informing the previous night, we have to call again in morning - only 1 restaurant and we had to wait - certainly needs one more Overall good experience, but definitely not what we had in mind

The resort is beautiful and has amazing views. The rooms are big and comfortable and the service is also very responsive and quick. But the best thing was the ‘Nature walk/trail’ which we undertook with Abhishek Bharadwaj from the Activity Club which was the jewel on the crown. Amazing experience due to the relentless efforts and motivation of Abhishek we experienced one of the best nature walks in our lives. Thanks a ton Team Club Mahindra and Abhishek Bharadwaj. Will love to come back again.