Whatley Manor

My wife and I stayed at Whatley Manor Hotel & Spa on Sunday 2nd February. This was our first ever stay after wanting to do it for a long time. Finally we did it. And what a fantastic experience we had! The entire stay was exquisite from start to finish. We dropped our luggage early at reception and checked in with the lovely Rowan. As we knew our room wouldn't be ready just yet we headed to the spa and had a bite to eat in the spa lounge. The spa facilities were second to none; relaxing in the outdoor pool area with the sun on our faces was particularly enjoyable! My wife surprised me with treatments booked in a couples room. As someone who has never had a hot stone massage before, I have to stay it was hands down the best treatment I have ever experienced. Our therapists, Jayne and Emily, were professional, friendly and extremely talented. Jayne gave me an exceptional massage and I know for a fact that my wife felt the same way about her treatment with Emily. After relaxing for a little while afterwards on the heated beds in the tepidarium, we headed back to the hotel. We were shown to our room by the lovely Lucy, who explained everything perfectly. We were blown away by our room; large, well decorated and great views overlooking both the gardens and courtyard. After relaxing in our room we headed to the hotel lounge for cocktails before dinner. We opted for The Dining Room experience, with matching wine flight. We were presented with TWELVE (!) dishes, all of which exceeded our expectations. Throughout the evening the staff were attentive, professional and knowledgeable, particularly the wonderful Telmo and Connor, both catering to our every need and explaining every course and wine pairing in such great detail. Both the standard of the food and wine choices were excellent. The standout dish for myself was the caviar and beef tartare, served in the kitchen. My wife particularly enjoyed the plum dessert. Back to our room for a perfect nights sleep, no noise or disturbance whatsoever. We finished our experience off with a delicious, locally sourced, breakfast served to us in our room the next morning. All in all, the perfect stay. We honestly couldn't have wished for more. Thank you Team Whatley for providing us with such an unforgettable experience. We cannot wait to return.

We stayed in 2021 and had one of the most exceptional hotel stays we've experienced. The service was outstanding and very personal. This is a lovely hotel, in a great setting, and the spa is very nice. However in our opinion there have been come changes that aren't positive. We suspected there had been a change in management, which we've since found out is the case. The food is very good, but pricey. I'd agree with some of the other reviews that some dishes are overly salty. One of our starters was difficult to finish. The most frustrating point for us, and the reason we won't be going back, is the addition of a 10-11% service charge on the entire bill. At nearly £600 a night this is a cheek, and only obvious to those that trawl the small print when making a booking. We asked for it to be removed from them bill, which was done without any fuss, but needing to ask really took the shine off the experience for us.

Beautiful property . Could improve service to make it more client convenient and not have to ask for water, glasses, heat and bathrobe at the spa

A wonderful stay… the service was impeccable with such friendly and accommodating staff. Dinner at the Dining Room was such a treat. Will definitely return!