Hotel Alpino

The location in Malcesine is ideal for exploring Lake Garda. Guests appreciate the excellent breakfast and well-equipped rooms. The staff is exceptionally friendly and helpful, maintaining impeccable cleanliness standards.

Old world Italian style family run hotel. Unfortunately, lacking in some quality. I suppose a full refurbishment would spoil some of its old world style so it's understandable, but a good de clutter would enhance the place, so many ornaments collecting dust. The rooms are very tired,a lick of paint would go a long way to revitalising the bland appearance,the furniture is 70s style with rather hard beds. Sheets and blankets could do with an upgrade. We found rusty staples in the top sheets left from the laundry. The staff did keep the room clean,unlike some areas. The breakfast was sad, but having not visited Italy before, I don't know if this is standard but overcooked everything on hot plates seemed to be the norm. Small dry bread and no real butter made breakfast disappointing. Staff in both the breakfast room and the main restaurant are very rude. Got told off for helping ourselves to cutlery when there was non on our table was down right insulting in front of other guests, said cutlery was removed from us and New cutlery slammed on the table during our breakfast. Also, I got shouted at when I left my coffee on the serving area while I collected my toast. Main restaurant could be used with a 10% discount and the food was nice, unfortunately on the first visit we asked for the bill, we had 40euro ready to pay a 36eure bill we handed the notes over and my wife went in her bag to top the tip up but before she could the waiter complained that the tip couldn't even buy him a drink. My wife then refused to give more, and we never ate there again. Cannot abide rude staff like that . Reception staff helpful but very blunt in manner having being asked to wait 15 min for our room to be ready on arrival we waited an hour then asked again only to be told, go sit back down until we call you as you were told before.after two hour we got out room and honestly I can't see what took 2 hours. This hotel is in a wonderful location so I would have liked it to be better and a possible hotel to return to but there is no way we will do that. As this area is popular with the Germans, I got the distinct impression that we were not overly welcome

Simply wonderful this family run hotel in the heart of the very pretty town of Malcecine offers more than a lot of hotels do it’s simple no fuss very attentive friendly and excellent food and service the staff made us feel at home and part of The family the rooms are clean & spacious towels changed every day and room cleaned as well The reception was was very helpful and knowledgeable With local attractions etc The hotel itself is a few minutes walk from the pretty harbour ( small port ) With lots of restaurants take your pick! And boat trips to neighbouring resorts Limone being the closest. If you like upmarket Boutique hotels then this is not for you. But this offers more it’s simply a gem of a place I can’t praise it enough you won’t get a better place to stay,