Klojen Kauman Hotels

This hotel is strategically located along the main road. There are a lot of restaurants, cafe and convenient stores nearby. In terms of rooms, we are happy to book a room. We get 2 big beds and in one room, four adults can sleep comfortably. Toilet is divided into shower cubicle, sink and vanity mirror and toilet bowl. My comment is that shower cubicle is only half closed and it's missing proper glass door. Therefore, shower water spills into the sink and mirror section. When it's wet, the tile is quite slippery. So, walk carefully. Two breakfast coupons worth IDR50,000.00 each are given for each room. You can have your breakfast delivered to your room or you can dine at the restaurant. The restaurant is located in the building next to the hotel. We were informed that the restaurant is under the same management as the hotel. The food is good. We ordered bubur ayam a few times as it is good. Nasi goreng Jawa is very delicious. There are chicken slices and cabbage slices. It's well cooked and the portion is generous. What is interesting about this hotel? It has a rooftop restaurant and you can take pictures of Malang city from up there.

Should be better off being marketed as a 3 Star hotel instead of 4. Checking-in was a breeze, but they do not bother helping with moving luggages. The doorman would just look at you. The room was big. The corridor isn’t carpeted, so you can hear doors slamming and people talking outside your room rather clearly. They do have comfortable bed and pillows though. There was no safety deposit box in my room. Called housekeeping, and a chap brought in the metal box... while hugging it. The box was light. He just placed it on a shelf, and walked away. I mean, what's the use of having a light, moveable safe? It's okay. 3 stars hotel experience. Was told that the hotel doesn’t provide iron and ironing board and guests can use their ironing service for a fee of course instead. Reminds me of some budget hotel stay instead of any other normal 4 stars hotels. The cleanliness was abysmal, honestly showering in public would be a better choice. I could not walk around inside there barefooted. The shower floor was slimy, with mould growing on the walls. It was unacceptable for being rated as a 4 star hotel. Service was good though. Everyone seems eager to please. Breakfast was good. Location is excellent as it's connected to a mall. Amenities wise just needs more sprucing up. Alright stay but for the price, there are other alternatives that can provide better.

Malang Grand Palace Hotel is located on the edge of the city center. The location is pretty good. There are many roadside stalls, Indonesian snack stalls and local fruit stalls on the right hand side as soon as you exit the hotel. If you are used to Indonesian food, it is quite good. The hotel lobby is not designed well. There are not many guest rooms and they are small. The hygiene is OK but the bathroom is too sparsely equipped. There is only toothbrush and soap. It is not suitable for business customers.

The facilities were very clean, although a little far from the station. Smoking was separated and there was no unpleasant odour. Shoes are taken off at the front desk of the inn, so the inside was clean.

It feels like a better hotel in Malang, but the decoration is old. The room we were assigned had no real windows and was very dark. Because I had to go to Bromo during the day, I thought I could take a shower when I came back, but they said I could only delay check-out for half an hour. The location is very convenient, right in the center of Malang, and the train station and supermarket are within walking distance.

The hotel is very comfortable, the service is very satisfactory, the rooms are clean and tidy. The location is quite strategic on the side of the road, easy to access anywhere. The security level of the hotel is also very good and satisfactory

Great location and large room. The hotel is a historic building but the room looked old and a bit run down. Personally I didn’t like that the window looked out on the exterior walkway and sitting areas with a light so if the curtains are open for natural light everyone can see inside. It should also be noted that the pool is used for children’s swimming lessons so it can be busy at times and doesn’t have a lot of space for guests to relax. The cafe out front is a favorite with good service and food.

It is in a good location for moving around nearby, and it is the best value for money. I think it is a quiet and good value accommodation, and I highly recommend it.