Klojen Kiduldalem Hotels

The bathroom is not cleaned properly. The room balcony floor is like no one ever cleaned..despite informed front office.bath was too old. Staff are all very helpful and friendly but lack skill service training . Can not prepare soft boiled eggs , it came out hard boiled eggs..or not even cook.. The quality of foods is average . Over all staff need proper training.. Thank you Mr.Foo

The location is very strategic, in front of the Malang station, just walk away. The room is very comfortable and clean. You can be an option if you play to Malang

Comfortable stay and worth the price. The room is clean and the service is good. The best thing about Riche Hotel is the strategic location. You can just walk to Kayutangan area for a nice Saturday night with your loved ones where you can sit for a coffee

Had an amazing stay here. The staff really helpful. Love the cafe beside the hotel. ☺️

Facility conditions: five stars. The guest rooms have reasonable layout, exquisite decoration and advanced equipment. Especially the balcony overlooking the cityscape allows me to relax well after busy work. In addition, the hotel's gym and swimming pool are also excellent, providing a variety of fitness and entertainment facilities.

Should be better off being marketed as a 3 Star hotel instead of 4. Checking-in was a breeze, but they do not bother helping with moving luggages. The doorman would just look at you. The room was big. The corridor isn’t carpeted, so you can hear doors slamming and people talking outside your room rather clearly. They do have comfortable bed and pillows though. There was no safety deposit box in my room. Called housekeeping, and a chap brought in the metal box... while hugging it. The box was light. He just placed it on a shelf, and walked away. I mean, what's the use of having a light, moveable safe? It's okay. 3 stars hotel experience. Was told that the hotel doesn’t provide iron and ironing board and guests can use their ironing service for a fee of course instead. Reminds me of some budget hotel stay instead of any other normal 4 stars hotels. The cleanliness was abysmal, honestly showering in public would be a better choice. I could not walk around inside there barefooted. The shower floor was slimy, with mould growing on the walls. It was unacceptable for being rated as a 4 star hotel. Service was good though. Everyone seems eager to please. Breakfast was good. Location is excellent as it's connected to a mall. Amenities wise just needs more sprucing up. Alright stay but for the price, there are other alternatives that can provide better.

The best part is the location. The location is near famous street in Malang. You can find a lot of restaurant, cafe, souvenir shop and groceries shop walking distance from the hotel.

Old hotel but still well maintained. Spacious room, big bathroom. Need to improve on some furniture, like cupboards because the doors are peeling off. Next, there will be an event for the high season. Very strategic location

This hotel is strategically located along the main road. There are a lot of restaurants, cafe and convenient stores nearby. In terms of rooms, we are happy to book a room. We get 2 big beds and in one room, four adults can sleep comfortably. Toilet is divided into shower cubicle, sink and vanity mirror and toilet bowl. My comment is that shower cubicle is only half closed and it's missing proper glass door. Therefore, shower water spills into the sink and mirror section. When it's wet, the tile is quite slippery. So, walk carefully. Two breakfast coupons worth IDR50,000.00 each are given for each room. You can have your breakfast delivered to your room or you can dine at the restaurant. The restaurant is located in the building next to the hotel. We were informed that the restaurant is under the same management as the hotel. The food is good. We ordered bubur ayam a few times as it is good. Nasi goreng Jawa is very delicious. There are chicken slices and cabbage slices. It's well cooked and the portion is generous. What is interesting about this hotel? It has a rooftop restaurant and you can take pictures of Malang city from up there.