The Kayana Beach Lombok

The Kayana Beach Lombok Reviews

The Kayana Beach Lombok

Jl. Raya Senggigi, Malaka, Kec. Pemenang, Kabupaten Lombok Utara, Nusa Tenggara Bar, Malaka, Lombok, West Nusa Tenggara, 83352, IndonesiaView Hotel Details
The Kayana Beach Lombok
The Kayana Beach LombokThe Kayana Beach LombokThe Kayana Beach Lombok
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1 night

The Kayana Beach Lombok Guest Reviews

4.6/5
Great
62 review
Verified reviews
Location4.5
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(62)
Positive reviews(48)
Reviews with photos/video(26)
Friendly staff(6)
Negative reviews(4)
Guest User
Beach Front Villa
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 31, 2024
I must say we really enjoyed a lot during our visit in Lombok by choosing this hotel. Even though the hotel is relatively new compared to others, their services are top notch especially the food, all served in ala carte to keep it fresh everyday. You will have direct access to the beach too by choosing the sea view villa and it only takes one minute to the beach every morning. The staff are also highly trained in keeping your privacy secured. Besides that you can also approach the staff for Gili island hopping. The boat will ferry you from the beach in front of the hotel so that you don’t even have to worry about being late. The water is so clear that you can also snorkelling at the beach, however bring your own gear for hygiene purposes. The location of the hotel is quite secluded, so do expect to spend most of your time in the hotel unless you arrange your own day trip. You will never regret choosing this hotel!
Response from Property: Dear Valuable Guest,It's such a great pleasure to have your very kind review and we're glad during your stay with us you found a very memorable experience.And at any time we would kept all ground and services at the highest standard.Looking forward to welcoming you back personally at your beautiful second home, The Kayana Beach Lombok.Warmest regards,Marino I SantosoResort Manager.
Evgeny Tetin
Beach Front Villa
Stayed in Jan 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Feb 18, 2024
The hotel is awesome. I really liked the private swimming pool in my villa, the outdoor shower and the bed. The breakfast is amazing (the scrambled eggs are the best I've ever had). Everything is clean and in good style. The staff is very helpful and friendly. The only downside is that the beach quality is not great.
6/11
Response from Property: Dear Evgeny Tetin,It's such a great honor to have your very kind review and your valuable feedback related with beach quality was taken immediate action and expecting your next visit shall be better.Expecting we would be able to welcoming you back The Kayana Beach Lombok.Warmest regards,Marino I SantosoResort Manager.
Guest User
Duplex Villa
Stayed in Jun 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 5, 2024
Great hotel and service. Its a bit remote so theres not much around and the nearest civilization is Senggigi beach which is around 20 mins by car. The beach is shared with the boat guys who have made it dirty, so its not a great beach, but you get easy direct access to the Gili islands by speedboat. If you speak to the boatman directly its around 20% less than through the hotel.
Response from Property: Dear Valuable Guest,It's such great pleasure to have your very kind review and we do apologize as you have found our beach dirty done by local people. From our side at any time we strive to keep our ground is clean as much as possible.The Kayana Beach Lombok is located at Kecinan Bay and we live side by side with a numerous local fisherman at we would convoy your constructive feedback to local government.And your appreciation will be delivered to our respective department.Once again thank you very much for staying with us and we're looking forward to welcoming you back at our exotic islang, Lombok.Warmest regards,Marino I SantosoResort Manager.
amribob
Duplex Villa
Stayed in May 2023
Couples
1 review
4.5/5
Great
Posted on Jun 11, 2023
The staff at Kayana were all very polite, courteous and helpful. Each and everyone never fail to greet you when they see you. Service was tip top. Pool has some dust/sand particles and insects sometimes but it’s near a beach so maybe that’s why. Location is near the harbour and has direct access to beach which can also be accessed by the public. Good if you are planning to travel to Gili Islands. However outside the villa there is nothing much, will have to drive to go to nearest restaurant and not easy to get taxi. We had a driver who brought us everywhere. The Blues Restaurant in the villa was sufficient for us - served good food, very affordable too and overlooks beautiful view especially at sunset. The inclusive breakfast was also worth it. Have to mention that the villa is very near a mosque and the calls to prayer starts as early as 5am. We did not mind it at all though. Overall Kayana made our stay in Lombok an amazing one!
Response from Property: Dear Our Valuable Guest,It's such great pleasure to have your review and we would deliver your compliment to all of our respective staff and your feedback at our pool shall come to our attention and also Lombok is well known as a thousand island mosque.At any time we would try to keep our service to the highest standard.Once again thank you very much for your great review.Warmest regards,Marino I SantosoResort Manager.
Zie Han
Deluxe Villa
Stayed in Oct 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Nov 30, 2023
We were greeted by a wonderful team. The place is serine and clean with huge bathroom. The bed is fantastically comfortable, this includes the extra bed that we have requested for triple sharing. We booked a Duplex with private swimming pool. Breakfast was served in-house or @restaurant. The restaurant is at the hilltop with a beautiful view which adds to the plus point staying here. Will surely return to this resort.
Response from Property: Dear Zie Han,It's such a great pleasure to see your very kind review.And your compliment shall be delivered to respective department.We would keep the services and ground to the highest standard.We're looking forward to welcoming you back at The Kayana Beach Lombok.Warmest regards,Marino I SantosoResort Manager.
Hwibowo
Deluxe Villa
Stayed in Apr 2023
Family
10 review
5.0/5
Outstanding
Posted on Jun 5, 2023
Nice hotel , got free upgrade , and very delicious breakfast
Response from Property: Dear Wibowo,It's our great pleasure to have your review and at any time we would like to deliver our service to the highest standard and we're looking forward to welcoming you back someday.Warmest regard,Marino I SantosoResort Manager
Serhat
Deluxe Villa
Stayed in Oct 2024
Couples
4 review
4.5/5
Great
Posted on Nov 7, 2024
Super beautiful villas, but unfortunately far away from everything. If you want to see something there or do any activities, you definitely need a taxi or scooter, there is nothing nearby that you can reach on foot. If you just want peace and quiet and want to switch off, this is the right place!
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Response from Property: Dear Serhat,It's our great honor to have your wonderful review.Your appreciation shall be delivered to each respective personnel.At any time we would strive to convoy a hospitality from heart as our signature services.Once again thank you very much for staying with us and looking forward to welcoming you back at our exotic island Lombok.Warmest regards,Marino I SantosoResort Manager.
Guest User
Beach Front Villa
Stayed in Jan 2024
Family
40 review
2.5/5
Posted on Feb 10, 2024
The environment is very bad. There are garbage and fishing boats on the beach. It is not recommended to stay.
Original TextTranslated by Google
Response from Property: Dear Guest,First of all, allows us to express our apology for any inconvenience caused during your stay with us.And immediate action was taken to overcome mentioned issues.Once again thank you for your valuable feedback.Warmest regards,Marino I SantosoResort Manager.
Anonymous User
Beach Front Villa
Stayed in Jan 2025
Couples
9 review
5.0/5
Outstanding
Posted on Feb 17, 2025
Clean and nice, suitable for honeymoon
Original TextTranslated by Google
Response from Property: Dear Guest,It's such our great pleasure to have your very kind review.Your brief and wonderful feedback for your experience is very important us.The Kayana Beach Lombok at any time would strive to deliver hospitality from the heart as our signature services.Once again thank you very much for staying with us and looking forward to welcoming you back at our exotic island Lombok.Warmest regards,Marino I SantosoResort Manager.
nicepeter
Duplex Villa
Stayed in Jul 2023
Family
25 review
5.0/5
Outstanding
Posted on Aug 19, 2023
The restaurant takes steps up the hillside, the sunset view is better, the front desk supervisor Yanuat can speak
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Response from Property: Dear Nicepeter,Thank you very much for your kind review and it's really important to us.And at anytime we would like to deliver the services at the highest standard.Expecting some day we would be able to welcoming you back at The Kayana Beach Lombok.Warmest regards.Marino I SantosoResort Manager.
Guest User
Deluxe Villa
Stayed in Mar 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 7, 2023
The service was excellent! will come here again
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you very much for your fantastic review and looking forward to welcoming you back someday.Warmest regard,Marino I SantosoResort Manager
Guest User
Deluxe Villa
Stayed in Jun 2023
Couples
3 review
1.0/5
Posted on Jul 16, 2023
This is a very unreasonable hotel, you must not choose to live in it
Original TextTranslated by Google
Response from Property: Der Guest User,First of all, i would like to clarify for your review, as we do not know the guest name so we could not identified specifically and secondly your review do not mentioned the main issues so we could not take the action accordingly and the last thing we would expect your review should deliver to us immediately during your stay so we may take an immediate problem solving.Warmest regards,Marino I SantosoResort Manager
Raihan G
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Jan 22, 2025
Four wonderful days here made for the perfect post wedding getaway. From the moment we arrived, the warm hospitality and attentive service made us feel at home. The delicious food—from refreshing welcome drinks to lavish cuisine and intimate dinners—was a highlight, and even room service arrived fresh and delightful. The private beach, with its serene sunrises and glowing sunsets, offered pure tranquility, while our clean, well-kept private pool became a personal retreat. Easy access with buggy cars made exploring effortless, though walking the peaceful resort paths was just as enchanting.
Response from Property: Dear 11raihang, Warmest greetings from The Kayana Beach Lombok, It's our great pleasure to have your very wonderful review as you've found a memorable stay with us. Your appreciation shall be delivered to each respective department. And at any time we would keep our ground and services to the highest standard. Once again thank you very much for staying with us and we're looking you back personally for longer stay at our exotic island, Lombok. Warmest regards, Marino I Santoso Resort Manager.
abdul a
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Jan 17, 2025
Nice and clean room with private swimming pool, very flexible breakfast time, this is the trully Villa that their staff will serve you from the Heart. They are very welcoming and helpfull. The beach view is awesome. I can see the fhiserman activity. Really I will come back soon with my family and my colleagues.
Response from Property: Dear U4832Ulabdula, It's our great pleasure to have your wonderful review. We're very honor as you found a very positive impression whilst you staying with us. And at any time we would keep our ground and services to the highest standard. Once again thank you very much and we're looking forward to welcoming you back personally at The Kayana Beach Lombok. Warmest regards, Marino I Santoso Resort Manager
alexandracN2541NA
Stayed in Dec 2024
Family
3.0/5
Posted on Jan 14, 2025
We stayed at the Kayana for 4 nights ( scheduled for 5, but we decided to leave sonner). Overall it was a very nice experience, from the staff on ground who were helpful, to the food and dining and overall service. BUT: 1. Our stay was cut short due to toxic smoke coming from the resort neighbors. The locals are burning trash everyday since morning to late in the night. Sometimes, if there is wind the smell and smoke is not noticeable, but on windless days it is excruciating- you can’t breathe at all. The smoke enters the villas due to poor ventilation systems and it makes the room at night unbreathable. 2. Although we completely understood that the overall majority of Lombok is muslim and we knew ( and were not bothered at all) by the 5 times loud calls to prayer, in our last night, these prayers started at 8pm and finished at 4 am . We have not slept at all. There is no soundproofing in the villas at all. What we would have expected: a courtesy heads up about this activity. It would have made a huge difference. To inform your guests that discomfort might arise, so they can make an informed decision wether to come or not, or prepare better for assumed discomfort. The most upsetting was the fact that we struggled to breathe, because of the toxic smoke. The staff knew and when we asked what is the smell and smoke they casually said that it is coming from locals and there is nothing they can do. Ok, understandable, but it would have been nice to be notified beforehand and not find out on the ground. Please do inform your guests privately when booking. It is not ok to spring it on on them.