Hotels near Jabal Thawr, Makkah

We booked with al hidaya towers. The location was far but good shuttle service compensated for it as it was round the clock. Room service and cleaning services were remarkable. Rooms were clean and neat. Daily housekeeping services were provided. Hotel staff including reception staff and Mr Waseem and Mr Aziz were very good and professional. Overall the stay was good. I will highly recommend it to others and will come to stay again. It was good experience.

Good stay in Makkah whilst we visited as a family. Close to Hajj ziyārah sites and only 5 minute drive to Masjid al Haram (when it’s quiet. Reasonably clean though I wasn’t convinced by the IHG cleanliness assurance during these sensitive times. We went for the 2 interconnecting rooms but the hotel had lost the key to the interconnecting door!! It took all night and into dawn before we were relocated into another room with a door that allowed access to each others room... quite important when you have 3 children. Until then, all 5 of us slept in one room for the first night of the 2 nights booked!! Our new room had issues with the door lock sensor.... so a maintenance problem all round. Once the issues were sorted however, everything else was smooth. Decent enough breakfast for European and Arab tastes. Spacious rooms, well decorated. One thing to note... reception staff are excellent - polite, well mannered and want to get things sorted for you. It’s just unfortunate the maintenance staff struggle. I’d recommend on the basis the maintenance issues were a one off issue.

Umrah trip with family Mar 2023 Went there for Umra trip with family we were bit confused while booking this hotel since it is located a bit away from Haram (1.5kms), however, they have shuttle service with good reviews 1. Hotel is super nice, new and very clean. Checkin was super quick although we had two rooms and were given on seperate floors as they didnt had two rooms on the same floor. 2. Rooms were good clean and tidy on check-in. They provided all basic amenities like iron, iron board, safe, etc. However, the rooms service was an issue and i had to complain and ask the counter to get the room cleaned after requesting the staff for couple of time. 3. Shuttle service was superb. Evertime there is a shuttle standing at the enterence leaving in approx 20 to 30 mins. Drop off point is the bus station behind clock tower with hardly few minutes walk to the Haram. 4. Even if you use Taxi it usually charges 15 riyals during normal timings and max 20 riyals during rush hours. We mostly used taxi service which was also very convinient. 5. Hotel location is very peaceful, you can find few restaurants nearby and baqalas for basic requirements.

The hotel is a good one clean affordable, but they don’t have a restaurant and you have to go near Haram to get food. Also the hotel in high mountain. There are golf cars, but you will have to wait for them and you have to request a car sometimes. 

It is my first time to have a short stay in this hotel. It was a very good experience from the start of my journey at the reception desk with Mr. “saif” and his warm welcome and continuous smile, through the wide, clean room with its new furniture and many facilities, the good service of the house keeper “Samy”, passing by the most decent, supportive, and helpful restaurant manager; Mr. “Taher”; and his professional team, and ending at the reception desk again with the warm “see you again” from Mr. Abd AlRahman. From my point of view, except for the fact that the hotel is far from “Haram”, it is one of the best hotels in Makkah.

I arrived to the hotel at 10 and the lady in the reception told us to go and do the Omra and come back to get the rooms, I am a gold Fairmont member which was treated badly. We came back at 2:30 and noticed that the rooms are not ready and have been told that the check in time is 4PM, however before one day of arrival they called me to ask me what time do I want the room to be ready. Each customer receptionist was directing me to another where this wasn’t practical at all, image I was awake more than 12 hours and at the end of the day each on just throws me. Then after having a fight we got the rooms finally, I get to know that one of the rooms is full of insects and the other room is noisy from the neighbors. When I called to tell the reception after several fights they changed both rooms, we had to wait more than 15 minutes for the escalators. Overall my experience with this hotel is really baaaaaaad and wouldn’t recommend it to anyone. The only positive point was that it’s few steps to the Haram other than that nothing is worth it at all, even when you speak to someone from the receptionist they don’t reply as of they don’t listen and in my case I am a gold member plus trip advisor level 6, how if I was a normal guest what would happen. They made my day very hard and miserable

Very good hotel..rooms are good and spacious. Kaaba view is excellent from hotel. The breakfast was absolutely fantastic. Good spread with lots of option. We were served with so much of care and specially Mr Ashraf was very very helpful and gave the extra mile to us and took care of us even the minute details specaily for my mom . That's what you call hospitality. My rating *****. Must try people like Ashraf make the difference between other properties and this.

Excellent stay. I had booked through the Hilton app - two partial haram view rooms. Check in on arrival time was punctual and smooth - I booked with breakfast included. We were told breakfast timings and location on arrival. We were also told there was a shuttle bus to the Haram every three minutes. The rooms were spacious and the bathroom also very big. Breakfast was great included bakery, egg station, fruit and various other hot/cold items including sub continent options. We were looked after by Saddam - a really nice guy. Housekeeping was quick, efficient and very good - the staff were always smiling. We used the cafe on ground floor a couple of occasions for dessert or hot drinks. All very good. Bottles of water provided in room. Also get iron/board too with a fridge in room too. Also a speaker where you can hear azan from the Haram. The shuttle was very good - every time we stepped out a bus was there and always left without too much waiting. A couple of mins drive to the haram and then about a two/three min walk into the mosque. You could walk to haram from hotel if you wanted - about 10 mins. A bit trickier to walk back from Haram as it’s uphill. Marriott and hilton convention Centre hotels are all within walking distance and all shuttles from these three hotels all stop in same place so easy to catch any of them on way back and cross quiet road to your hotel - no need to wait for double tree shuttle although there is always one very quickly. Overall a really good stay and I would recommend it. Also a really nice entrance to hotel…

We stayed at the hotel for 12 amazing days. The staffs were very welcoming and always attentive to our needs. The receptionists are always here to help with any of your issues. Be it laundry, housekeeping, payment, anything. Aadil from housekeeping did great cleaning jobs throughout our stay. Regular free shuttle to Masjid Al Haram really enhances your visit for swalat or even shopping etc. Note that you can wash your clothes and sun dry it on the roof. Bring your own cords. A big THANK YOU to the management. Really helped! Food snacks and drinks is now available from room service Note: register yourself on Accor App to benefit from discount on your hotel stay payments. I think 5%. Thank you Ibis Styles team for making our first Umrah memorable.

If you looking for 4 star budget hotel then don’t look anywhere. This is the best you can get. They have a free shuttle bus service which runs every half an hour. It drops you at Marwa Gate. You got walk for 10 till 15 mins in order to reach at Haram. The pick you up from the same place. I didn’t have any issue for shuttle bus service. The shuttle service was good enough. The only down fall is the walking towards the haram. I had my son with me and he struggle to walk for each time. The food for hotel is worse. I did not like it at all. I had the breakfast buffet and paid 100 riyals. It was a worse food experience. The choice of breakfast was very limited. Overall it’s good budget hotel. I guess you to compromise somewhere.