Makkah Al Misfalah Hotels

************* we had a very pleasant stay here in Le Meridien Towers Makkah. It’s not as crowded and the shuttle to Haram is 24/7 with hardly any waiting time when we want to board the bus to and from Haram. We were pleasantly upgraded by the hotel and they even gave us complimentary tea on our first night. As we reached very late at night, I was grateful that I’m able to get some quick snacks for my young child and that the shops remain open then. We didn’t ask for housekeeping to come and clean our rooms but they were attentive and prompt in their service. Insya Allah we may stay here again for our next umrah.

It's was over all good hotel but location was bit far from haram although there was 24 hours shuttle service available but on prayer times roads were closed so we have walk 15 minutes more to reach haram. Also I gave my ihram to them to laundry they told me illf etc it in 4 hours. In 4 hours I went back and realised they hadn't even started, I paid for early laundry. I had to buy a new one for the umrah I was about to do. They said they promise for tomorrow. Now tomorrow comes and I am leaving for home, they say they haven't started? Wow. And they don't even give my money back for it or the ihram back.

*************..Check-in smooth..Rooms and toilet in perfect condition. Have 4 lifts. Shuttle bus provided to Haram..every 10 mins.. My family had a pleasant stay at this hotel..

Easy booking and check-in process. About 35-40 min walk from Haram. Large prayer room and a very active communal lounge. The tea being constantly served is a very nice touch. The only down side (which may be out of their hands) is the shuttle service to kudai. Best avoid it. Wouldn’t mind if it was to Ajyad St station

They are a little complicated management, not easy going for solve guests booking problems, location not that near from alharam you need to use the shuttle bus (24hours hotel service)to arrive there, very nice and clean room

Arrived 4.30am, excellent staff at check-in gave us our room immediately. Clean spacious room. Excellent housekeeping.Room was near the lift with easy access. Will definitely return when we come back to Makkah.”

Nothing much to say except this is definitely what you call a 5 star. Everything from smooth check in to check out was perfect. Location very good to haram. Top hotel restaurant/buffet. So much options on food. The whole hotel looks great also, massive lobby. Service was quality from front of house to all porters/cleaners/chefs. And beautiful masjid built in hotel. Highly recommend, might be little pricey but honestly you’ll 100% get your moneys worth, especially for umrah/hajj. I was there last few days of ramadan and eid, thinking because of how busy it will be during this period, might not get a good service or late check in etc. but totally opposite. It was worth every penny. Im originally from uk so expecting quality for the price i paid. Definitely all paid off.

Staff were very hospitable as we were given a front facing room for the first night. We were told most guests ask for this, however the noise was too much and we asked to be moved to a quieter part of the hotel to which they catered to, without hesitation. Location is fantastic for the Haram as well as food/ shops etc. Only niggle we had, there was no house keeping after 8pm, which meant I couldn’t get an iron until the following day. Overall, a fantastic stay, Alhamdulilah. Thank you Emaar, we will be back (In Sha Allah)

Everything was good, albeit the toilet in my room was broken but the staff fixed it in a good way. The location is totally great, only around 7 minutes by walk to Haram which made me never miss my praying time there.