Novotel Makkah Thakher City

As a female solo traveler, I highly recommend this hotel for individuals performing Umrah as well as for families seeking a comfortable and convenient stay.

Here’s a review you can use for the hotel: --- I recently stayed at Novotel Makkah and while it was a bit far from Haran, it turned out to be manageable. The hotel provided transportation for every 1 hour time, which was a great convenience and made my experience much more enjoyable. Overall, I found the stay satisfactory, and I appreciated the effort made to accommodate guests' needs. ---

Very pleasant stay, great service

This hotel is so amazing very clean stuff are nice breakfast amazing is just abit far from haram free shuttle is available the beds are soo comfy and the bedsheets pillows absolutely amazing I highly recommend this to anyone

Surfaces are not dusted. In our room the headboards to the beds were dusty, the mirrors and TV surrounds had marks on them. The hotel is very far from the haram. The shuttle bus drops you off at the bus terminal and to get to gate 79 opposite clock tower it can take a further 25 minutes. This is very exhausting. The service is poor, the toilet pipe was leaking in our room, I rang house keeping and reception 4 times, spoke to them face to face also ,no one came to fix it. We had a permanent pool of water on the floor which was very unhygienic and made us feel uncomfortable and compromised our state of wudu. We checked out of the hotel 2 days earlier than we should've and checked into another hotel. The staff don't really pay attention to what you are saying. The hotel had a prayer room which was constantly busy with a big group of people hosting events in there so we couldn't get in. The prayer should be for everyone who has paid to stay there.