Hotels near Black Stone, Makkah

Pullman Zamzam Makkah is an excellent choice for families performing Umrah. It offers a convenient location, luxurious accommodations, excellent amenities, and friendly service. What I adore the most os the convenient location, just steps away from the Grand Mosque of Al-Haram. This is the happiness money can buy. MasyaAlloh. *************

I have booked 2 rooms under my name but the reception and duty managers made my stay uncomfortable for 6 hours for their mistakes. I requested them one day before arrival to have both rooms connected or at least the same floor. But no one cares about it and they have given me 1 room in one tower and another room in another tower which totally disappointed me and i have to request many times to change my room in the same tower or the same floor. No body was there to listen it looks like I was in a third class hotel where guests who have paid too much money don't have any value. After requesting many times to the duty managers my room was changed.

Swissotel Makkah is a luxury hotel that is often praised for its prime location, particularly its proximity to the Masjid al-Haram and the Holy Kaaba, making it a preferred choice for pilgrims visiting Mecca One of the biggest draws is its location within the Abraj Al Bait complex, with stunning views of the Haram. This proximity makes it very convenient for those coming for Umrah or Hajj. rooms are spacious, clean, and well-maintained.

It was good stay with my family. Very near to the Haram and there is mall connecting to the hotel. Friendly staff and helpful. Clean rooms but the service was slow. Highly recommended.

Generally an excellent hotel. Some staff members would still benefit from further customer service training however it’s absolutely vital that I mention and praise Mr Amro Bin Malih. An excellent Manager of the hotel who Swissotel should be proud to have. Great approach in dealing with people and a great person in general.

I had an excellent stay at this hotel and would highly recommend it. The staff were amazing—proactive, professional, and always ready to assist. The guest relations lady, in particular, was incredibly helpful and always went above and beyond to ensure we had a great experience and she was always available at anytime. The rooms were spotless and very well-maintained, providing a comfortable and relaxing environment. Additionally, the hotel offers a buggy service to the Haram, which was very convenient, even though it’s just a short 3-minute walk. Overall, this is a fantastic hotel that I would definitely recommend to anyone visiting the area. Great service, clean facilities, and thoughtful amenities made this a memorable stay!

We received a free upgrade from the kind hotel concierge lady upon checking in, we were so surprised and pleased by this upgrade. From city view to partial haram view, it was amazing masha Allah! The room was so big! The musollah was gorgeous despite the unexpected size, as I thought it would be bigger. I love the set up of the restaurant buffet, so during breakfast it feels cozy and homey but I wish there would be more variety of food like the other jabal omar hotels that we have stayed before. It could be due to their sustainability efforts so that could contribute to less food waste, I guess? As for the location wise, walking down was easy to the haram however going back by walking up the hill after completion of umrah was quite painful. We would appreciate if the hotel provide a thorough video explanation of the shuttle bus access during check ins. But other than that, we managed to figure out the shuttle bus service and indeed they are very fast *************! We were given late check out as requested ************* so we can maximise our prayers in the masjid as we have a late night flight. Do take note that uber taxis does not pick up from the hotel except for Careem. Hopefully they will open up a mall within the Address Hotel itself so that it will be easy to find lunch and dinner for our meals. We ordered dinner through room service for our first night and despite the food came an hour later, the portion size and the taste was so scrumptious and yummy! Definitely worth more to pay for the room service rather than paying for the meals at the buffet restaurant!

Feedback on Our Recent Stay at Voco Hotel I would like to express my gratitude for the pleasant stay my family had at the Voco Hotel. We truly enjoyed our time there, and the staff was exceptionally kind and attentive, which we greatly appreciated. However, I would like to bring to your attention a concern regarding the parking situation. We were disappointed to learn that parking was not complimentary for guests who booked rooms at the hotel. We believe that providing free parking would enhance the overall experience for your guests. Thank you for your attention to this matter, and we look forward to your response. Best regards,

The hotel was amazing staying there was really good to experience they provide bus to haram every 30 minutes… the stuffs are very kind and friendly… i recommend this hotel to everyone coming to Makkah 👌

The location is good and the service is very attentive. It's more convenient to eat nearby. There is an Indian restaurant among them, which has a roast chicken rack similar to that in Northeast China. It tastes very good.