Ibis Mainz City

I had a very disappointing experience with this hotel. I booked a room but just 10 minutes after booking, I had an unexpected emergency—I accidentally put the wrong fuel in my car and had to stay in Munich instead of traveling to Mainz as planned. I contacted the hotel immediately, asking to cancel the reservation, but they ignored my request and still charged me, even though I clearly explained the situation and could not use the booking at all. It’s very frustrating and shows a complete lack of flexibility or understanding. I will not be booking here again

A pleasant hotel, not too far from the main square.

I found this hotel to be a good place to stay when in Mainz, Germany. It is conveniently located near a local train station and walking distance from the old town (Alstadt) and Rhine river front. My hotel room was spacious (the bathroom was pretty small though) but I guess for a single occupancy, it's okay. There was no fridge (or microwave) but all the other amenities were there and they were good. The bed was comfortable. The window allowed good amount of light and had a decent view. The staff was friendly and helpful. It was easy to get around from the location of the hotel. I enjoyed my stay here.

Breakfast buffet was not refilled regularly, particularly the hot items like bacon and eggs.