Mercure Maidstone Great Danes Hotel

The hotel itself needs a new lease of life. A lock of paint, change carpets and mordenise the bathrooms and furniture. Our chair had stains. Apart from that wow lovely grounds my goodness, staff friendly and helpful, lovely touches like the water and juice available in the reception lobby nice decorated. Loved the gym and pool area too especially the jacuzzi very nice. The ceiling above the roof needs attention, plenty of parking very good and the beds were super comfortable. The TVs well needs bigger and newer ones. Breakfast very nice thanks.

Very warm welcome from the young lady on reception - a very clean and well located hotel for the channel tunnel. Would recommend.

Very disappointing to share breakfast with dogs in the restaurant, 6 to 7 different breeds , yapping and showing aggression towards guests , dog hairs in the room which got on our clothes. The smell of ******** coming from the patio outside which kept coming into the bar area every time someone opened the door. Not an ideal hotel for families, would not stay there again.

Very nice

Service was great. Breakfast was good. Room was nice and clean

If it wasn’t for the staff this place would receive 1* … the hotel is in need of a complete revamp rooms are dated and falling apart. Outside the walls are crumbling and looking crusty . The flowers in the baskets are dead . The patio furniture needs a lick of paint and a rub down . Pot holes all over the car park , seems like they need a maintenance team to sort these problems as I’ve seen on other reviews about the decor and so on On to a brighter note The breakfast was really nice lots of different selections our evening meal was really delicious too the salt and pepper squid and belly bites was really tasty along with our mains . Could do with some more dessert options. Amanda , Lisa and Ali was fantastic Tia at reception was also welcoming and kind .