Mahdia Beach & Aqua Park

Let's start with the good things about the hotel.. check-in was quick and easy we was reminded we had to pay tourist tax which was £61.18 for 10 nights this charge is for adults only children do not pay.. the room it self was a very nice size for 3 people could easily get 4 people in the room with plenty of room.. the swimming pool is nice with a swim up bar not the cleanest pool I've seen but was a lovely size pool.. entrainment team are great always coming round chatting kids mini disco was not short played plenty of songs which made it nice for the kids.. you also get free water from the bar 1ltr bottles so don't have to buy then and my favourite person the lady who gives out the freezer ice-cream she is lovely always smiles Bad things The worst I would say is the food poor does not even come close to how bad it is very oily not much choice for British if you want chips be prepared for long waits outside the line is always long and chips are done in a fryer so always so much oil.. they do have kebabs during the day but don't expect it to be great pasta is ok but gave up only so much u can eat.. very very rude stage unless u plan on tipping every time they come round don't expect them to come round much and they will push past you.. the worst for this was a oldish guy just outside on sofas cause my wife did not tip him he had a moan at her when he sees her at the bar he started talking nasty about her to the other bar staff. Might I suggest they realise people have translation earbuds so can understand what they are saying . When reported to reception they did not even want to deal with this not sure what they dealt with cause every time we asked for help with something they just sent us of to talk to someone else who was never around.. example day before our transfer information had not come through I asked if they could call them answer no you need to go talk to rep unless my 10 year old could do a better job.. room bed was made floor was cleaned once.. if you go down on the beach be prepared for the lucky lucky guys they will be on you like a shoot..they got my 10 year old put stuff in her hands and I had to sort out money to pay when I came back to pay the security guard and life guard both said you can leave the money with us we will give it to him Would I come back to this hotel no staff are to rude well 80% the nice staff you will soon learn who they are.. this is our first time to this country and has made me rethink if I would come back again it maybe a cheap country but with the rude staff disgusting food and poor service this is not a nice hotel.. last thing the slides you can't take drink of food in this is not part of your all-inclusive you have to pay.. but will say a lot of locals come in and do push past even little kids.. before we came I read some trip advisor reviews since last summer and was hoping people just been over exaggerated some of these problems .. and when they reply and say they let each department see what the

i had best experience ever, the food is amazing there, fun attractions for kids and adults, and all the animators are excellent especially Klaudia, she helped me alot throughout my experience in this hotel, spent time with me in a lot of activities, and she’s overall very nice aswell as the rest of the other animators. I reccomend this hotel, it was a beautiful experience.