Spa Hotels in Madrid

My staying in this hotel was beautiful. Location is very good, service is excellent. The stuff is very friendly and helpful. The hotel is modern, very clean, breakfast is very good too. All foods was fresh and tasty. But only one question: why spa is available for additional charge in such level of hotel? But in general I'm satisfied and come back to this hotel with pleasure.

This hotel is really a bargain for how nice it is. I found the service to be impeccable, breakfast buffet was incredible and the location is right in front of a metro station. A bonus is the contemporary art collection which reminds you that you are in Madrid and not just any nameless, nice hotel. I love the schluter brass detailing in the bathroom and bedroom walls. These design touches add such gravitas to a stay, even when short. Bravo, I would stay here again.

As a Marriott Titanium / Lifetime Platinum Elite Guest, our family [husband, wife and two young daughters] decided to visit Madrid, Spain to start our month-long 2023 summer vacation in Europe. We spent five (5) nights at Westin Palace Madrid using our Bonvoy points in late May / early June 2023. Please see the thirty-eight (38) photos we posted with this review of all aspects of the hotel. Within days after making our five (5) night stay using Marriott Bonvoy points approximately ten (10) months prior to our arrival date, we emailed General Manager, Pablo Flores and advised him of our future stay as well as our special requests, including our request for an Executive Suite, which would comfortably host our family of four. Within hours of our email, we received a thoughtful reply Paloma Hidalgo, Director of Rooms, whom immediately provided us with a complimentary guaranteed upgrade to an Executive Suite and further, Ms. Hidalgo readily granted all of our other special requests. The prompt response did not come as a surprise to us given how active the management of this property is in reading and promptly replying to past guests on Trip Advisor as well as the Marriott Bonvoy website, which is but a mere sign of management’s commitment to exemplary customer service. Not surprisingly, we were overjoyed with such a response and really looked forward to our future stay at The Westin Palace Madrid. This gorgeous historic hotel is magnificently located in Madrid overlooking the Neptune Fountain and less than a three minute walk to the Thyssen-Bornemisza Museum, less than a five minute walk to the Prado Museum and less than a ten minute walk to the Reina Sofia Museum. It is also extremely close to Retiro Park and is within an easy 15 minute walk to Puerta del Sol, Plaza Mayor and the Gran Via as well as many bars, restaurant, trendy cafés, market and other cultural attractions. You can easily walk everywhere throughout the entire city but public transportation options abound in close proximity to the hotel as well. Our initial visit to the Westin Palace Madrid did not disappoint, especially when the hotel accommodated our extremely early check-in (before 9:00 am). The check-in process with Ms. Hidalgo, Estefanía Martinez, Front Office Assistant Manager and Juan at the reception desk was a breeze. Further, Ms. Martinez was kind enough to personally escort us to our suite and show us all of the features and amenities of same. This was very thoughtful on the part of Ms. Martinez and very much appreciated. Throughout our entire five (5) night stay, Ms. Hidalgo and Ms. Martinez were especially helpful and friendly. We simply loved our Palace Executive Suite with slightly over 1,000 square feet in total space with a sublime view of the Neptune Fountain; it was truly remarkable. Further, upon entering, we discovered that Mr. Flores and his team were kind enough to provide us with several 1 liter bottles of both sparking water (Vichy Catalan) and sti

The environment is relatively new, relatively clean and simple, but the bathroom is a bit old. The service attitude is very good, and the good English people at the front desk are very good at communicating. The first room I stayed in had a smell. The front desk was very nice and helped me change the room immediately.

We got an awesome room, great location and super Fun pool. It’s super popular with the Instagram crowd and they cater a bit to them. But everyone is super nice and friendly, treated our kids lovingly although they accidentally threw away our baby’s lovie and couldn’t find it later which super sucked. The bathroom flooded because it was so full of hair from previous guests, kind of gross. Got an absolutely terrible night sleep because you can hear every single Thing in the hotel from next door to above you. They seemed to be vacuuming rooms at 1:00AM above us and moving furniture which was super loud. Food was great, service was excellent but alot of snotty people.

This hotel was great. The room was huge and overlooked the airport. The pool and spa were a great time to relax for a couple of hours. The meals my girlfriend and I had were also really good. Would definitely recommend.

Really good hotel for families. Really friendly & accommodating staff. We have nothing bad to say - excellent! Nice roof top pool - good quality breakfast - quiet & clean rooms but most of all amazing & accommodating staff on reception. We had a good stay on an family room

1. Breakfast is very good, put a table, full. It is right to eat local things, and it is recommended that the parents who go abroad bring their own cup noodles. 2. The room is blue and white, and it is very well matched with the decorative blue and white porcelain. The details are everywhere, and Spain is the country with the most artists. 3. What impressed me the most was that there were slippers and a hot water bottle. 4. The hotel is very nice to go around, where we are all going. 5. Hotel service is very good. 6. The elevator mouth has capsule coffee and snacks before noon, so you can't eat it.

The restaurant is very elegant, silver utensils, breakfast is rich in variety, we are travelling with parents, so the hotel gave us two rooms to the door, and there are doors outside the door to ensure privacy, near the hotel is the Lichi Park. There are subways in the surrounding area. This old hotel has no service and management. The room is quite big. The price is considered to be very high in the luxury hotel. The most satisfactory hotel in Spain is the Wellington Hotel.

The newly opened hotel is right at the back door of Plaza Mayor. The location is super good, just seven minutes walk to the palace, and about five minutes from the Ingles department store. It takes only five or six minutes to reach the subway station. The hotel is very clean and the courtyard is beautiful. The daily breakfast is a cold meal. The room was small, but the victory was quiet. recommend! Very good value for money. Looks like I was the first person to write a review.