Guest User
June 27, 2024
I booked for four days and stayed for two days. I really couldn't stay any longer.
On the first day, I checked in and waited for more than half an hour. They said they couldn't find the order information. On the second day, I wanted to change to a room with two beds. I went to the front desk at 12:00 and they told me it would be ready at 15:00. I said OK, I'll go out for a walk and come back at 15:00 to get the key. If you guys need to take my luggage, please call me before you take it. I made an appointment to eat roast suckling pig at 16:00. I went out for a walk and came back to the front desk at 2:30. They told me it was not ready yet and asked me to wait. I waited at the bar until 15:17. The front desk told me it was not ready yet. Then at 15:30, the front desk said it was not ready yet. I said I had an appointment to eat later and they told me they were not sure what time it was. . . Various things happened in the middle and finally they changed my room at 7:30 in the evening. . . Before changing the room, I asked and they said it was 60 euros. When I took my bank card to the front desk again, they told me the difference was 200 euros. Later, they said it was 75 euros. . . The TV and desk lamp in the first room couldn't be turned on, the kettle in the second room was broken, and both rooms were covered with dust on the windowsills and on the floor next to the bed... After the experience of the previous two days, I really didn't want to stay there anymore, I felt that the atmosphere was not right...
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