Hospes Puerta de Alcalá, a Member of Design Hotels
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1 room, 2 adults, 0 children
All properties in Madrid
Hospes Puerta de Alcalá, a Member of Design Hotels
No.12 of Instagrammable Hotels in Madrid
Pl. de la Independencia, 3, Salamanca, Madrid, Community Of Madrid, 28001, Spain
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Highlights
Delicious breakfast
Lots to do
Pets welcomeAmenities
Golf course
Spa
Massage room
Gym
Private parking
Priority airport pick-up
Car rentals
Bar
All amenities
Property Description
With a stay at Hospes Puerta de Alcalá, a Member of Design Hotels, you'll be centrally located in Madrid, steps from Puerta de Alcalá and 10 minutes by foot from Gran Via. This luxury hotel is 0.6 mi (1 km) from Prado Museum and 0.3 mi (0.5 km) from Plaza de Cibeles.
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8.9/10
Cleanliness9.0
Amenities8.8
Location9.0
Service8.9
All 99 reviews
Surroundings
Metro: Retiro
(340m)
Metro: Colón
(800m)
Airport: Madrid Barajas Airport
(13.7 km)
Train: Madrid Atocha Railway Station
(1.9 km)
Train: Nuevos Ministerios Train Station
(4.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe Alcala
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Dreamer Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
6
Grand Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Deluxe Triple Room
1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Exclusive Suite
1 King bed
50m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Deluxe Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
4
Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Toothbrushes
Conditioner
Check Availability
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Guest Reviews
8.9/10
Very Good
99 reviews
Verified Reviews- Cleanliness9.0
- Amenities8.8
- Location9.0
- Service8.9
Average for similar properties in Madrid
AI Summary
The rooms are comfortable, spacious, and quiet with a great north-facing view. Guests enjoyed the fantastic breakfast and praised the friendly, attentive staff. The location is convenient for exploring Madrid and dining.
Niananjunping
June 4, 2025
Good value for money, very considerate service, early check-in arrangement was very good, thanks to the front desk staff
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Xingainuo
July 24, 2024
The location is good, the room is comfortable, but the guest hardly reads the notes. The guest's attitude is good, but it is difficult to change. In addition, the building has been under renovation since June, and the music in the bar downstairs is basically blasting until after 2 o'clock. If you need quietness, you can take a detour.
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Hilda
July 10, 2024
Amenities like kettle, shower cap, sanitary bag….are not provided in room. Facilities such as swimming pool and sauna need to be booked in advance.
Anonymous User
March 22, 2024
The hotel is in a great location.
The service needs to be improved. The hotel asked us to change rooms the day before check-out, and they didn't apologize for disturbing the guests. Such service is not in line with the hotel's positioning
Original TextTranslation provided by Google
pattysung
July 5, 2023
It's a B&B with a very historical feel. The rooms are large and there's a cafe and restaurant downstairs.
Original TextTranslation provided by Google
YYYMei
June 17, 2023
The location is great. It's across from the Retiro Park. It's very convenient to go to the park, museums, and shopping. Puerta del Sol is also a 20-minute walk away. I like it.
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Guest User
July 28, 2025
The hotel is in a TOP location, Nice and clean hotel. The cleaning staff was friendly and thorough. The receptionists were always helpful. Especially Manuel and Nelson! They helped us with infos and printing docs outs, relocating us to a new room when it was inconvenient. Hats off to all the restaurants at site too. Best sangria we had there!!:)
Guest User
February 9, 2023
Unser Aufenthalt im Puerta de Alcala war von Anfang bis Ende gelungen. Das Personal- insbesondere Daniel und Laura - waren sehr freundlich und hilfsbereit. Das Zimmer ( Juniorsuite) war sehr schön, gut ausgestattet und wir ( 3 Erwachsene) haben uns sehr wohl gefühlt. Das Frühstück ist sehr gut und es bietet für jeden Geschmack etwas.
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Services & Amenities
Most Popular Amenities
Golf course
Off-site
Spa
Massage room
Gym
Private parking
Additional charge
Priority airport pick-up
Additional charge
Car rentals
Bar
Restaurant
Priority airport drop-off
Additional charge
Conference room
Additional charge
Business center
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €45.00 (approx. PHP 3,018.06) Daily. Reservation needed.
Private parking
Additional charge
Valet parking
Additional charge
Transportation
Car rentals
Shuttle service
Additional charge
Airport shuttle pick-up
Additional charge
Priority airport pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Lockers available
Concierge service
Translation tools available
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Spanish
French
Italian
Russian
Food & Drink
Snack bar
Bar
Lobby bar
Room service
Health & Wellness
Spa
Golf course
Off-site
Gym
Massage room
Turkish bath (Hammam)
Body care
Public Areas
No smoking in public areas
Smoking area
Water purifier
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Childcare service
Additional charge
Children's meals available
Business Services
Fax/copying service
Additional charge
Conference room
Additional charge
Business center
Accessibility
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | Free |
Adult | Buffet:€33.00 (approx. PHP 2,213.25) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: €30.00 (approx. PHP 2,012.04) per room per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1883
- Renovated: 2007
- Number of Rooms: 42
With a stay at Hospes Puerta de Alcalá, a Member of Design Hotels, you'll be centrally located in Madrid, steps from Puerta de Alcalá and 10 minutes by foot from Gran Via. This luxury hotel is 0.6 mi (1 km) from Prado Museum and 0.3 mi (0.5 km) from Plaza de Cibeles.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Spanish cuisine at Independencia, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 1830 square feet (170 square meters) of space consisting of conference space and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 42 guestrooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Spanish cuisine at Independencia, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 1830 square feet (170 square meters) of space consisting of conference space and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 42 guestrooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Frequently Asked Questions
What is the cancellation policy for Hospes Puerta de Alcalá, a Member of Design Hotels?
The cancellation policy for Hospes Puerta de Alcalá, a Member of Design Hotels varies depending on the type of room and booking conditions.What is the cancellation policy for Hospes Puerta de Alcalá, a Member of Design Hotels?
What are the check-in and check-out times at Hospes Puerta de Alcalá, a Member of Design Hotels?
Standard check-in time at Hospes Puerta de Alcalá, a Member of Design Hotels is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hospes Puerta de Alcalá, a Member of Design Hotels?
What amenities and services are available at Hospes Puerta de Alcalá, a Member of Design Hotels ?
Hospes Puerta de Alcalá, a Member of Design Hotels offer top amenities and services include Shuttle service.What amenities and services are available at Hospes Puerta de Alcalá, a Member of Design Hotels ?
Can I bring my pet inside the Hospes Puerta de Alcalá, a Member of Design Hotels?
Pets are allowed on request at Hospes Puerta de Alcalá, a Member of Design Hotels. Charges may be applicable.Can I bring my pet inside the Hospes Puerta de Alcalá, a Member of Design Hotels?
How far is the Hospes Puerta de Alcalá, a Member of Design Hotels from the closest airport?
The closest airport is Madrid Barajas Airport, and it is about 13 mins from hotel by car (13.7 km).How far is the Hospes Puerta de Alcalá, a Member of Design Hotels from the closest airport?
Is airport shuttle service offered by Hospes Puerta de Alcalá, a Member of Design Hotels ?
Yes, at Hospes Puerta de Alcalá, a Member of Design Hotels, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Hospes Puerta de Alcalá, a Member of Design Hotels ?
About This Property
| Nearest Airport | Adolfo Suárez Madrid-Barajas Airport |
|---|---|
| Distance to Airport | 17.78KM |
| Nearest Train Station | Madrid Atocha Railway Station |
| Distance to Train Station | 1.87KM |
| Nearest Subway Station | Retiro |
| Distance to Subway Station | 0.34KM |
| Average Price From | PHP37602 |
| Hotel Star Rating | 5 |