Barceló Imagine Reviews

Response from Property: Dear Guest,We appreciate that you took the time to share your experience with us.We regret to hear about the inconvenience caused by the mosquito presence in your bathroom. Rest assured that our hotel's cleanliness and guest comfort are of the utmost importance, and we maintain rigorous standards to ensure a pleasant environment for all our guests.It is heartening to learn that you enjoyed the convenience of our proximity to the station and metro, and found your room to be relaxing and spacious. We are also pleased that our breakfast offerings were to your liking. Your commendation is greatly appreciated and serves as an encouragement to our team who strive to provide a superior experience. We take note of your comments on our rates and continuously work towards offering the best value to our guests.We hope to welcome you back. All the best.Belén PunzónGuest Experience

Response from Property: Dear Guest,Thank you for taking the time to review your stay.We are delighted that you had such a memorable experience at Barceló Imagine.We are thrilled that you enjoyed our facilities, the variety of breakfast options, the comfort of our rooms, and our convenient location close to the station. Our team takes pride in providing a diverse range of amenities, from our state-of-the-art fitness centre to our Sky Lounge terrace with stunning views of Madrid. Each of our themed rooms is designed to offer a unique and immersive experience, reflecting the musical essence of our concept hotel.We look forward to welcoming you back on a future occasion.Best wishes,Equipo Barceló Imagine

Response from Property: Dear Kalam,Thank you for your positive feedback.We're delighted to hear that our location, a short walk from the train and metro stations, provided a convenient base for your stay, and that you appreciated the distinction in star rating compared to other options in the area. It's wonderful to know that the cleanliness of your room, the quality of our breakfast, and the overall value met your expectations.We are looking forward to welcoming you back for another stay whenever you find yourself in Madrid again.We look forward to welcoming you back on a future occasion.Best regards,Equipo Barceló Imagine

Response from Property: Dear Guest, Thank you very much for your kind feedback.It is gratifying to know that your stay with us was a pleasant one.We are delighted that you appreciated the attentive service and spotless cleanliness at Barceló Imagine. Our team strives to provide a welcoming atmosphere and impeccable cleanliness to ensure a comfortable and enjoyable experience for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Imagine

Response from Property: Dear Bachar,Thank you for your review.We are sorry to hear that the location of our hotel did not meet your convenience expectations. Despite this, we are delighted to know that you enjoyed our service and the buffet, which we strive to maintain to the highest standard for all our guests.Your kind words about our dedicated service and superb buffet offerings are much appreciated. We always aim to provide exceptional dining experiences, and it's rewarding to hear when we succeed.We hope to welcome you back in the future. Best wishes,Equipo Barceló Imagine

Response from Property: Dear Guest,We appreciate that you took the time to share your experience with us.We apologise if our bar hours didn't quite meet your expectations. However, our opening times are established to enable us to undertake essential maintenance and cleaning tasks so that the bar meets our high standards and hope we can count on your understanding.Rest assured that your comments regarding the service will be addressed with the relevant managers to identify any issues that need to be dealt with. We appreciate your insight and will do our utmost to improve this aspect of our services.However, we are happy to know that you found our hotel to be convenient for transport during your visit to Madrid.Similarly, we are pleased that you had a comfortable stay and that you liked the room we accommodated you in, with all necessary amenities.We are also grateful for your approval of the décor that is aimed at guaranteeing a memorable stay in our hotel.We hope to have the opportunity of welcoming you again in the future. Best wishes,The Management.

Response from Property: Dear Guest,Thank you for taking the time to review your stay.Our entire team is delighted that you enjoyed your stay with us. A message of satisfaction from a recent guest is always a reward and incentive for us to continue upholding our high standards.We look forward to welcoming you back on a future occasion.Best wishes,The Management.

Response from Property: Уважаемая Marina,Мы очень рады, что в целом Ваше пребывание в отеле Barceló Imagine оставило приятные воспоминания.Тем не менее, мы приносим извинения за неудобства, связанные с расположением нашего отеля относительно центра города. Мы понимаем, что это может быть важным фактором при выборе места проживания, и надеемся, что близость к станции метро и поезда Чамартин, расположенных всего в пяти минутах ходьбы, частично компенсировала это обстоятельство.Мы восхищены, что Вы высоко оценили красоту нашего отеля, радушный сервис нашего персонала и зону у бассейна с лежаками и баром. Эти элементы являются важной частью того, как мы создаем незабываемый опыт для наших гостей, и мы гордимся тем, что смогли предложить Вам такой высокий уровень сервиса.Надеемся увидеть Вас снова. Всего доброго,Guest ExperienceEquipo Barceló Imagine

Response from Property: 尊敬的宾客，您好！非常感谢您选择入住我们的酒店并留下宝贵的建议！ 讓我們感到欣慰的是，您對Barceló Imagine的乾淨和舒適環境感到滿意，並且對我們為您準備的歡迎禮物—朱古力表示讚賞。您對酒店的地理位置和與Chamartín車站的便利連接給予了肯定，這樣的評價對我們而言是一種鼓舞。我們致力於為客人提供具有競爭力的價格和優質的服務，所以當您指出我們的價格合理時我們感到非常高興。我們很榮幸得知您認為住在Barceló Imagine比住在市中心更為優越。無論是商務旅行還是休閒之旅，我們始終致力於為每位客人提供難忘的住宿體驗。若您未來計劃再次訪問馬德里，我們期待能夠再次為您服務。真心希望您能够再次入住来感受我们的进步！祝您生活愉快，旅途顺利！Equipo Barceló Imagine

Response from Property: 尊敬的宾客，您好！ 感谢您选择我们的酒店，非常荣幸能为您服务！對於您在Barceló Imagine的美好體驗，我們感到十分高興。我們很高興知道您對提前入住、房間的明亮度、清潔度以及前台提供的水和糖果感到滿意。對於您能夠快速方便地前往市中心，只需30分鐘的車程，我們也感到欣慰。我们将怀揣着您的这份信任，不断进步并时刻准备着给您带来更加完美的服务，期待您的再次光临！Guest ExperienceEquipo Barceló Imagine