Hotel Puerta America
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Madrid

Hotel Puerta America

Av. de América, 41, Chamartin, Madrid, Community Of Madrid, 28002, Spain
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With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of Santiago Bernabéu Stadium and U.S. Embassy. This family-friendly hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park.Show More
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hotel overview picture
Last booked 18 hrs ago
4.4/5Very Good·Remarkably Clean
A interesting Hotel with each floor featured by a designer, worth for a try.
Amenities
Outdoor swimming poolGymPrivate ParkingCar rentalsBarRestaurantTaxi booking serviceConference roomMulti-function roomChildcare service
All Amenities
Surroundings
Metro: Cartagena
(290m)
Metro: Avenida de América
(680m)
Airport: Madrid Barajas Airport
(10.7 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Junior Twin Suite

Junior Twin Suite

2 Single bed
45m² | Floor: 2-11
Has window
Free Wi-Fi
Daily housekeeping
Curtains
Hot water (24 hours)
Wi-Fi in room
Room Details
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Deluxe Room Non smoking
15

Deluxe Room Non smoking

2 Single bed or 1 Queen bed
30m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Daily housekeeping
Room Details
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Executive Suite
6

Executive Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Daily housekeeping
Heating
Room Details
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Junior Queen Suite-Non-Smoking
1

Junior Queen Suite-Non-Smoking

1 Queen bed
45m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Minibar
TV
Room Details
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Zaha Hadid Space Club
3

Zaha Hadid Space Club

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Daily housekeeping
Heating
Room Details
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Junior Suite Non smoking
4

Junior Suite Non smoking

2 Single bed or 1 Queen bed
45m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Connecting rooms
Room Details
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Guest Reviews

4.4/5
Very Good
66 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.4
  • Location4.4
  • Service4.4
Average for similar properties in Madrid
Most Mentioned
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 17, 2024
A interesting Hotel with each floor featured by a designer, worth for a try.
D‍a‍n‍i‍e‍l‍z‍h‍a‍n‍g‍d‍a‍d‍a
November 15, 2024
Very unique hotel, convenient location, good front desk service attitude, standard English. Breakfast is also good, will come again
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 2, 2024
很不錯,還有免費的晚餐券
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T‍r‍a‍v‍e‍l‍u‍s‍t‍i‍n‍g
October 25, 2024
The staff is very nice and helpful. Rooms are very unique and had a projector. I will definitely come back
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 20, 2024
즐거웠습니다
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 15, 2024
Different room rates offer different services. The more expensive ones have kettles, disposable slippers, toothbrushes, etc., while the cheaper ones don't. The front desk service is enthusiastic, the room design is very distinctive, and the styles of different floors are different. The hotel is conveniently located near the bus and subway, and it takes about half an hour to get to Madrid.
Original TextTranslation provided by Google
C‍h‍e‍n
October 14, 2024
Location: The hotel is about 10 minutes' walk from the nearest subway station and the No. 200 bus stop that goes directly to the airport. Although it is a little far from the Puerta del Sol in the city center, it is still a five-star hotel at this price, so there is nothing to complain about. Surroundings: The hotel is surrounded by residential areas and is very quiet. There are also supermarkets such as Carrefour and Lidl nearby. I recommend the Spanish Pedron roasted green peppers, which are super delicious! Room: Spacious and bright. The bathroom I booked is open and the toilet is transparent. If you mind this, you'd better pay attention to it. At sunrise and sunset, you can see a golden roof and high-rise buildings in Madrid CBD.
Original TextTranslation provided by Google
J‍i‍u‍h‍a‍i‍h‍a‍i‍h‍a‍i‍h‍a‍i
October 13, 2024
感覺設施有點舊了 整體還不錯
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F‍r‍e‍e‍ ‍T‍r‍a‍v‍e‍l‍l‍e‍r‍ ‍0‍0‍8
October 8, 2024
I recently stayed at Hotel Puerta América and had a mixed experience. The hotel’s design is definitely its highlight—each floor features a unique style created by world-renowned architects, which makes for a visually exciting stay. The rooms are modern and spacious, and I appreciated the attention to detail in the decor. However, there were a few drawbacks. The service, while polite, felt inconsistent. Check-in took longer than expected, and there were delays with room service on multiple occasions. Additionally, while the hotel boasts of its luxury, some amenities felt a bit dated, especially considering the price point. The location is slightly away from the main tourist attractions, which is great if you’re looking for a quiet stay, but it’s not ideal for those wanting to be in the heart of the action. Overall, Hotel Puerta América is a stylish and unique hotel, but there are areas where improvements could be made to justify the cost and overall experience.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 00:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental, Gluten-free, Vegan, Vegetarian
StyleBuffet
AgeFee
Children 17 years old and under
€12.50 (approx. PHP 773.41) per person
Adult
Buffet:€30.00 (approx. PHP 1,856.18) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2005
  • Renovated: 2017
  • Number of Rooms: 315
With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of Santiago Bernabéu Stadium and U.S. Embassy. This family-friendly hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park.

Be sure to enjoy recreational amenities, including a nightclub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at The Observatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 315 guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

What is the cancellation policy for Hotel Puerta America?

The cancellation policy for Hotel Puerta America varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Puerta America?

Standard check-in time at Hotel Puerta America is 14:00 and check-out time is 12:00.

What amenities and services are available at Hotel Puerta America ?

Hotel Puerta America offer top amenities and services include Pool, Gym, Parking.

Does Hotel Puerta America provide breakfast?

Yes, Breakfast is offered at Hotel Puerta America. Breakfast option(s): American, Continental, Gluten-free, Vegan, Vegetarian.

Can I bring my pet inside the Hotel Puerta America?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Puerta America.

How far is the Hotel Puerta America from the closest airport?

The closest airport is Madrid Barajas Airport, and it is about 13 mins from hotel by car (10.7 km).

About This Property

Nearest AirportMadrid Barajas Airport
Distance to Airport14.68KM
Nearest Train StationNuevos Ministerios Train Station
Distance to Train Station3.79KM
Nearest Subway StationCartagena
Distance to Subway Station0.29KM
Average Price FromPHP15539
Hotel Star Rating5