Hotel Puerta America
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Madrid

Hotel Puerta America

Av. de América, 41, Chamartin, Madrid, Community Of Madrid, 28002, Spain
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With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of Santiago Bernabéu Stadium and Paseo de la Castellana. This family-friendly hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park.Show More
We Price Match
hotel overview picture
Last booked 19 hrs ago
4.4/5Very Good·Remarkably Clean
Excellent without exceptions...
Amenities
Outdoor swimming poolGymPrivate ParkingCar rentalsBarRestaurantTaxi booking serviceConference roomChildcare serviceTour and ticket booking service
All Amenities
Surroundings
Metro: Cartagena
(290m)
Metro: Avenida de América
(680m)
Airport: Madrid Barajas Airport
(10.7 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Junior Twin Suite

Junior Twin Suite

2 Single bed
45m² | Floor: 2-11
Has window
Free Wi-Fi
Daily housekeeping
Curtains
Hot water (24 hours)
Wi-Fi in room
Room Details
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Deluxe Room Non smoking
13

Deluxe Room Non smoking

2 Single bed or 1 Queen bed
30m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Daily housekeeping
Room Details
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Executive Suite
5

Executive Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Daily housekeeping
Heating
Room Details
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Junior Queen Suite-Non-Smoking

Junior Queen Suite-Non-Smoking

1 Queen bed
45m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Curtains
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
Zaha Hadid Space Club
3

Zaha Hadid Space Club

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Daily housekeeping
Heating
Room Details
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Junior Suite Non smoking
4

Junior Suite Non smoking

2 Single bed or 1 Queen bed
45m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Connecting rooms
Room Details
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Guest Reviews(56)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.5
  • Amenities4.4
  • Location4.3
  • Service4.5
k‍l‍e‍m‍e‍n‍s
September 15, 2024
The hotel design is very unique, but it is a bit old. The service attitude is very good
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 14, 2024
商務出行首選
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2024
A very special hotel, each floor is designed by a different designer, with a strong cyber-tech atmosphere. It seems that the hotel is well received but not popular, and the occupancy rate does not seem to be very high, so the room rate is relatively cheap.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 6, 2024
The room we were given was lacking basic amenities like coffee machine, tea or any hot drinks. There was no robe or slippers either, we had to request it. They had a conference booked at the hotel so they ended the breakfast at 10:30 instead of 11am which left us without breakfast and they made no attempt to make up for it not even with coffee. The observatory was closed to guests throughout the period we were there for because of the conference. There's too much noise coming from the main road that filters into the room and even other guests shutting their doors can be heard loudly in the room. I think there was too much emphasis on aesthetics and less on functionality by the hotel. In terms of services it's not a 5star hotel in my opinion. We didn't have a great time which is a shame because it was our honeymoon, another thing the hotel failed to acknowledge eventhough it was mentioned to them.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 5, 2024
The hotel is very clean and has a rich breakfast. It is also convenient to travel, with a bus stop and subway station at the door. The color of the white room is too consistent, and I am a little worried about stepping on the wrong place in the bathroom~
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2024
房間很大,現代簡約設計,離地鐵口比較近。
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J‍e‍s‍u‍s
September 2, 2024
Todo perfecto
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 20, 2024
The hotel is not in the city center, but it is very close to the subway station. It is very convenient to take the subway to the city center attractions. It is much more cost-effective than the hotels in the city center. The room is spacious and can accommodate two adults and one child. The most distinctive feature of the hotel is its design. Each floor is designed by a well-known designer with different styles, which is very unique. Free mineral water is provided in the room, which is rare in Europe. However, there is no kettle in the room to boil water, which may not be very convenient for Chinese people. If you really need it, you can go to the restaurant to ask for hot water.
Original TextTranslation provided by Google
W‍o‍o‍h‍y‍u‍n‍ ‍L‍e‍e
August 8, 2024
5성급호텔 치고는 가격이 저렴합니다. 조식도 아주 잘 나왔습니다. 호텔위치는 조금 외진곳에 있지만 지하철이 잘 연결됩니다.
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Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 00:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental, Gluten-free, Vegan, Vegetarian
StyleBuffet
AgeFee
Children 17 years old and under
€11.00 (approx. PHP 682.71) per person
Adult
Buffet:€25.32 (approx. PHP 1,571.47) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2005
  • Renovated: 2017
  • Number of Rooms: 315
With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of Santiago Bernabéu Stadium and Paseo de la Castellana. This family-friendly hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park.

Be sure to enjoy recreational amenities, including a nightclub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at The Observatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 315 guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportMadrid Barajas Airport
Distance to Airport14.68KM
Nearest Train StationNuevos Ministerios Train Station
Distance to Train Station3.79KM
Nearest Subway StationCartagena
Distance to Subway Station0.29KM
Average Price FromPHP17250
Hotel Star Rating5