Hotel Puerta America
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1 night
1 room, 2 adults, 0 children
All properties in Madrid
Hotel Puerta America
Av. de América, 41, Chamartin, Madrid, Community Of Madrid, 28002, Spain
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Last booked 2 hrs ago
Highlights
Varied breakfast
Ideal location
Lots to doAmenities
Sunbathing area
Outdoor swimming pool
Gym
Private parking
Car rentals
Bar
Restaurant
Taxi booking service
All amenities
Property Description
With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of Bernabéu Stadium and Paseo de la Castellana. This family-friendly hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park.
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8.8/10
Excellent staff.
All 163 reviews
Surroundings
Metro: Cartagena
(290m)
Metro: Avenida de América
(680m)
Airport: Madrid Barajas Airport
(10.7 km)
Train: Nuevos Ministerios Train Station
(3.8 km)
Train: Madrid Atocha Railway Station
(5.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
15
Deluxe Room
2 Single bed or 1 Queen bed
30m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
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6
Executive Suite
1 Double bed
Skylight
Free Wi-Fi
Non-smoking
Refrigerator
Daily housekeeping
Heating
Curtains
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Junior Queen Suite-Non-Smoking
1 Queen bed
45m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Heating
Curtains
Hot water (24 hours)
Check Availability
9
Zaha Hadid Space Club
1 Queen bed
Skylight
Free Wi-Fi
Non-smoking
Refrigerator
Daily housekeeping
Heating
Curtains
Check Availability
17
Junior Suite
2 Single bed or 1 Queen bed
45m² | Floor: 2-11
Skylight
Free Wi-Fi
Non-smoking
Refrigerator
Daily housekeeping
Heating
Curtains
Check Availability
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Guest Reviews
8.8/10
Very Good
163 reviews
This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.2
- Amenities8.4
- Location8.7
- Service8.8
Average for similar properties in Madrid
Review summary
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Design: The hotel is praised for its unique design, with each floor featuring a distinct style by renowned designers, offering guests a visually stimulating experience.(based on 28 reviews)
Guest User
July 29, 2025
急遽滞在する日が前倒しになり1泊延長となりました。
ホテルのスタッフはとても親切で、全日同じ部屋を使えるように手配してくれました。
部屋も清潔で広く快適に滞在ができました。
次回もこちらを利用したいなと思います😊
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Hongyeyezi
July 28, 2025
前太服務態度好，交通方便
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LandSTravel
July 27, 2025
Das Hotel liegt gut zwischen Flughafen und der Stadt. Jede Etage hat Zimmer in einem anderen Design. Wir waren auf Etage 9, was uns sehr gut gefallen hat. Man merkt aber an der ein oder anderen Stelle, dass eine Renovierung notwendig ist. Das Personal war freundlich und das Frühstück hat uns auch gut gefallen. Es war in unserem Tarif dabei. Normalerweise würde es 30 € pro Person kosten. Das ist zu teuer. Uns hat der Außenbereich sehr gut gefallen mit dem kleinen Pool. Auch wenn das Wasser sehr kalt war, haben wir es genossen, auf den Liegen zu liegen.
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Antonio
July 27, 2025
El hotel es precioso, cada planta es de un diseñador, todas preciosas. La pasarela y el restaurante de la última planta es espectacular. Merece la pena visitarlo.
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Lademonionegro
July 24, 2025
El hotel està muy bien y la verdad es que es muy bonito pero le faltan 4 retoques para llegar a la categoría de 5 estrellas pero la verdad que he estado bastante cómoda y ha sido muy agradable la estancia. Buen desayuno y además son muy amables.
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Elliott
July 20, 2025
Fantastic artsy hotel, each floor had a different designer offering cool vibes. The staff was friendly and helpful and they had a great breakfast spread. Close to anything you want to see. Sixth floor felt like it was from a Kubrick film
Crystal
July 20, 2025
Loved everything ! But my room had no hot water to shower
Guest User
July 14, 2025
Good value for a 5-star hotel in Madrid. Spacious room and bathroom. Metro nearby, Metropolitano line.
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Services & Amenities
Most Popular Amenities
Sunbathing area
Outdoor swimming pool
Gym
Private parking
Additional charge
Car rentals
Bar
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €26.00 (approx. PHP 1,743.77) Daily. Reservation not possible
Private parking
Additional charge
Transportation
Car rentals
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Free
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
French
Italian
Spanish
German
Food & Drink
Snack bar
Bar
Alcohol-free rooms (on request)
Room service
Health & Wellness
Beauty and makeup
Gym
Sunbathing area
Public Areas
No smoking in public areas
Garden
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Business Services
Multi-function room
Fax/copying service
Wedding service
Conference room
Additional charge
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Gluten-free, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | €12.50 (approx. PHP 838.35) per person |
Adult | Buffet:€30.00 (approx. PHP 2,012.04) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2005
- Renovated: 2017
- Number of Rooms: 315
With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of Bernabéu Stadium and Paseo de la Castellana. This family-friendly hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at The Observatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 315 guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at The Observatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 315 guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Hotel Puerta America?
The cancellation policy for Hotel Puerta America varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Puerta America?
What are the check-in and check-out times at Hotel Puerta America?
Standard check-in time at Hotel Puerta America is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Puerta America?
Does Hotel Puerta America provide breakfast?
Yes, Breakfast is offered at Hotel Puerta America. Breakfast option(s): American, Continental, Gluten-free, Vegan, Vegetarian. Does Hotel Puerta America provide breakfast?
Can I bring my pet inside the Hotel Puerta America?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Puerta America.Can I bring my pet inside the Hotel Puerta America?
How far is the Hotel Puerta America from the closest airport?
The closest airport is Madrid Barajas Airport, and it is about 13 mins from hotel by car (10.7 km).How far is the Hotel Puerta America from the closest airport?
Is airport shuttle service offered by Hotel Puerta America ?
No, the Hotel Puerta America doesn't offer airport transfer services.Is airport shuttle service offered by Hotel Puerta America ?
About This Property
| Nearest Airport | Adolfo Suárez Madrid-Barajas Airport |
|---|---|
| Distance to Airport | 14.74KM |
| Nearest Train Station | Nuevos Ministerios Train Station |
| Distance to Train Station | 3.79KM |
| Nearest Subway Station | Cartagena |
| Distance to Subway Station | 0.29KM |
| Average Price From | PHP17187 |
| Hotel Star Rating | 5 |