Sterling
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1 night
1 room, 2 adults, 0 children
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Sterling

C. de San Bernardo, 29, 31, Centro, Madrid, Community Of Madrid, 28015, Spain
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Amenities
Public parking
24-hour front desk
Wi-Fi in public areasFree
English
Italian
Spanish
Room service
Halal meals provided
All amenities
Property Description
A stay at Hotel Sterling places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. This hotel is 0.6 mi (0.9 km) from Puerta del Sol and 0.6 mi (0.9 km) from Royal Palace of Madrid.
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8.0/10
Very Good
Cleanliness8.1
Amenities7.9
Location8.1
Service8.0
All 57 reviews
Surroundings
Metro: Santo Domingo
(180m)
Metro: Noviciado
(210m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Double or Twin Room
10

Double or Twin Room

2 Single bed or 1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
Triple Room with City View and Terrace
5

Triple Room with City View and Terrace

3 Single bed or 1 Double bed and 1 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Double or Twin Room with City View
5

Double or Twin Room with City View

2 Single bed or 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Room Details
Check Availability
Quadruple Room with City View
4

Quadruple Room with City View

2 Double bed and 2 Single bed or 4 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Superior Double Room With Terrace
1

Superior Double Room With Terrace

1 Double bed
Has window
Air conditioning
Minibar
Private toilet
Desk
Room Details
Check Availability
Economy Double Room
4

Economy Double Room

2 Single bed or 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
Superior Double Or Twin Room With View
1

Superior Double Or Twin Room With View

1 Double bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Desk
Room Details
Check Availability
Triple Room with 3 Single Beds
1

Triple Room with 3 Single Beds

3 Single bed
Non-smoking
Air conditioning
Minibar
TV
Private toilet
Room Details
Check Availability
Single Room
4

Single Room

1 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Quadruple Room
5

Quadruple Room

4 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Family Room With Terrace
1

Family Room With Terrace

4 Single bed
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Desk
Room Details
Check Availability
Double Or Twin Room With Terrace And City View
4

Double Or Twin Room With Terrace And City View

2 Single bed or 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Family Room With View
2

Family Room With View

4 Single bed or 2 Single bed and 1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Room Details
Check Availability
Triple Room with City View
6

Triple Room with City View

3 Single bed or 1 Double bed and 1 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Triple Room, 3 Twin Beds
8

Triple Room, 3 Twin Beds

3 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
Quadruple Room with Terrace and City Views
4

Quadruple Room with Terrace and City Views

2 Double bed and 2 Single bed or 4 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
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Guest Reviews

8.0/10
Very Good
57 reviews
Verified Reviews
  • Cleanliness8.1
  • Amenities7.9
  • Location8.1
  • Service8.0
Average for similar properties in Madrid
Most Mentioned
AI Summary
Guests appreciate the clean, spacious rooms and convenient amenities. They also praise the professional, friendly staff and the accommodation's prime location near major attractions and transportation.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 19, 2024
The safe didn't work. The air conditioner seems to be central, but there is no control in the room. Maybe it doesn't exist.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 19, 2025
Dopo una brutta esperienza con un altro hotel abbiamo prenotato al volo per 4 giorni… servizio perfetto… vera struttura pet friendly… posizione centralissima… consigliatisimo.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 7, 2025
Excelente eleccion para pasar unos dias en Madrid. La ubicacion es excelente, a solo media cuadra de la Gran Via. Cerca de todo. Muy lindo hotel, considerando que es 3 estrellas... Habitacion grande y comoda. Desayuno exquisito y muy bien surtido. Y sobre todo la atencion del personal... sumamente amorosos, la gente de recepcion, el personal del comedor... todos un encanto. Llegamos mucho antes de la hora del check inn y nos permitieron acceder a la habitacion. Asimismo, como nuestro vuelo salia por la noche, nos permitieron dejar guardadas las maletas y luego llegar por la tarde a buscarlas y cambiarnos ya que la temperatura en nuestro pais era muy distinta. Un trato excepcional. Tambien nos recomendaron el restaurante que pertenece al grupo y esta cerca de la plaza del Sol al que fuimos a cenar. Excelente recomendacion tambien. Sinceramente un hotel para recomendar y volver. Leo otros comentarios de viajeros y me sorprenden , no les crean. Relacion precio-servicios inmejorable. Gracias a todos por hacer maravillosa nuestra corta estadia.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 5, 2025
Llegamos y tardaron muchísimo en entregarnos las habitaciones además de que el servicio fue pésimo. El cuarto que nos dieron estaba muy sucio con incluso etiquetas de ropa de los huéspedes pasados sobre el escritorio, pedimos que lo limpiaran sin embargo seguía sucio. Encontramos un par de pestañas postizas que no eran nuestras en la regadera y eso solo empeoró nuestra experiencia en este hotel. No lo recomiendo para nada
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 4, 2025
Llegué con un grupo de intercambio , según su página las habitaciones están disponibles o les desde las 10 am sin embargo nos hicieron esperar a hasta las 5 de la tarde para darnos habitaciones. Los empleados fueron muy muy groseros , en especial el de la recepción , incluso se burló de nosotros 0/10 a la atención , lo mínimo que espero es un cuarto superrrrrr limpio porque según esto , lleva en limpieza 6 horas
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2025
Posizione ottimale, pulizia perfetta, l'unica pecca il fatto che il personale parla esclusivamente lo spagnolo e la colazione non e' abbondante. Per il resto non c'e' nessun altro difetto, Siamo rimaste soddisfatte e sicuramente sara' consigliato
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E‍m‍m‍a
April 27, 2025
As a group of ladies, we really enjoyed our stay at this hotel. We had a room with 4 single beds, plenty of room and comfortable, with a fridge. Lovely shower. Conveniently located for all the main attractions. Palace only 10-15 mins walk. Extra praise for the lovely receptionist, who was really friendly and helpful.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2025
Destacar la ubicación muy cerca de Gran Vía y Plaza de España, con gran oferta de restauración y ocio a pocos metros del hotel. Habitación pequeña pero completa y limpia. La cama muy cómoda. Desayuno muy completo para un hotel de tres estrellas. A destacar sobre todo la amabilidad de todo el personal del hotel. Volveremos.
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Services & Amenities

More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking, and Charge, €33.00 (approx. TWD 1,179) Daily. Reservation not possible
Front desk services
Languages spoken
Food & drink
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 16:00
Check-out: 11:00–11:30

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: €10.00 (approx. TWD 357) per pet per day

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Renovated: 2011
  • Number of Rooms: 69
Phone:+34-91-5420400
A stay at Hotel Sterling places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. This hotel is 0.6 mi (0.9 km) from Puerta del Sol and 0.6 mi (0.9 km) from Royal Palace of Madrid.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).

Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Make yourself at home in one of the 69 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Sterling?

The cancellation policy for Sterling varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Sterling?

Standard check-in time at Sterling is 16:00 and check-out time is 11:30.

Can I bring my pet inside the Sterling?

Pets are allowed on request at Sterling. Charges may be applicable.

How far is the Sterling from the closest airport?

The closest airport is Madrid Barajas Airport, and it is about 22 mins from hotel by car (15.4 km).

About This Property

Nearest AirportAdolfo Suárez Madrid-Barajas Airport
Distance to Airport18.43KM
Nearest Train StationEstación De Tren Príncipe Pío
Distance to Train Station1.74KM
Nearest Subway StationSanto Domingo
Distance to Subway Station0.18KM
Average Price FromTWD13242
Hotel Star Rating3