Hard Rock Hotel Madrid

Our stay at Hard Rock was really pleasant! The staff were really helpful and accommodating, ready to answer all our questions and provide recommendations. Special shout to Alejandro and Alberto at the front desk, and also Adrian who took care of our luggages. There are two bars, one in the lobby and one on the rooftop. Drinks are good. We did not have breakfast in the hotel so we can’t comment on that. Room was nice and comfortable, they clean daily. Only thing I didn’t like was the sink was outside the bathroom. Not sure why many people complained about the location. There are PLENTY of cafes, bars, and restaurants within walking distance and all frequented by locals. It’s also just a couple of stops away from Sol station. Here’s a tip, the hotel will tell you that the nearest station is Atocha, but we feel like Lavapies station is much closer and easier to walk to. Lavapies is also only one stop from Sol station - which is the centre. For breakfast, there is a Panaderia right across the road. For lunch or dinner, there’s Bar Argumosa and Orisha restaurant. If you’re okay to walk a bit more, there’s a lovely neighbourhood called Anton Martin with many bars and restaurants too.

Only staircases could access to the hotel and therefore very challenge to tourists with big luggages. Suggested the staff would have initiative to assist. The Room air-conditioning blow direct to head of the bed which was very uncomfortable or even felt sick after long night.

Good location near train station, staff are nice. Great Breakfast with lots of varieties and menu. The room is a bit tight than imagine, the facilities are good, clean & tidy. Overall impression is good!