Atocha Hotel Madrid, Tapestry Collection by Hilton
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1 night
1 room, 2 adults, 0 children
All properties in Madrid
Atocha Hotel Madrid, Tapestry Collection by Hilton
C. de Atocha, 107, Centro, Madrid, Community Of Madrid, 28012, Spain
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Amenities
Massage room
Private parking
Priority airport pick-up
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
All amenities
Property Description
A stay at Atocha Hotel Madrid, Tapestry Collection by Hilton places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Puerta del Sol. This 4-star hotel is 0.4 mi (0.6 km) from Prado Museum and 0.8 mi (1.2 km) from Plaza Mayor.
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8.7/10
Very friendly service, great location and great facilities
All 69 reviews
Surroundings
Metro: Atocha
(350m)
Metro: Antón Martín
(410m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
El Atochal Penthouse
1 King bed
47m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

4
Accessible King Room
1 King bed
31m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
Family Room
2 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

8
King Junior Supreme Room
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

7
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
King Guest Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
Atocha Signature House
1 Sofa bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
8.7/10
Very Good
69 reviews
- Cleanliness8.8
- Amenities8.6
- Location8.7
- Service8.7
Average for similar properties in Madrid

Review summary
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Cleanliness and Comfort: Rooms and facilities were consistently described as clean and well-maintained. Many guests appreciated the comfortable beds and overall neatness of the space.(based on 6 reviews)

Amyxiaoxin
August 1, 2025
房間乾淨整潔,房間的空間很大,有小陽台,很有歐洲的格調,中央空調非常棒,很涼快。衞生間淋浴間水很大,洗澡很爽。
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Guest User
January 12, 2025
It was so nice that the space was separate. It was clean and the staff was so friendly! I always liked their smiling faces. The facilities were clean and I was very tired from traveling, but it was a time when I could really relax.
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Anonymous User
October 2, 2024
The actual situation is not in line with the hotel's positioning. It is more like a short-term rental apartment without services than a four-star hotel. The location is not far from Retiro Park and the Prado Museum, but the area is in a poor area of the old city. The surrounding environment is not good and life is not convenient (it is surrounded by low-end supermarkets and Indian-owned grocery stores).
The room design is not user-friendly enough and the circulation design is not good (I stayed in a superior king bed room with a green sofa). The open kitchen smelled bad.
The service is a little weird:
1. We stayed for four nights, but only two bottles of free mineral water were provided on the first night, and they would not be provided if we asked for them later. I have encountered hotels that limit the number of bottles of water per day before, but this is the first time I have encountered a hotel that only provides free mineral water on the first day (only two bottles of water for one night and 40 nights? What if they are separated every night? Is there free mineral water every day? Where is the logic?) This has never happened in hotels in Barcelona and Valencia.
2. The breakfast has not been changed in 4 days, and there is no freshly made food stall.
3. I bought new clothes and wanted to borrow a pair of scissors to cut off the label. The hotel asked me to go to the front desk to do the cutting and could not lend scissors to guests. This is also the first time I encountered it.
4. Although some European hotels require you to ask for toothbrushes, they usually replace them when they are used up, but this hotel does not do this.
5. The hotel's air conditioner only has cold air. The temperature difference in Madrid's recent weather is large, and it is very cold in the morning and evening. I asked the hotel how to solve the problem. The hotel automatically adjusted the air conditioning system to only have hot air. Later it was adjusted to only cold air. When we asked the hotel to turn it on to hot air, we were refused. The hotel said that it is not winter and hot air cannot be used... Can't the air conditioner be made so that guests can control the hot and cold in the room? Later, after communicating with Ctrip, I applied with their manager and it changed to hot air, and then it was changed to cold air...
6. Because I have to catch a morning flight on the last day, I need to leave the hotel at 7 o'clock. I don't have time to have breakfast. I want the hotel to deliver meals to the room before 7 o'clock. The hotel replied that breakfast can be delivered, but they don’t know what it will be and how much it will cost. They will only know it on the day... It’s okay if there is no breakfast menu in the room, but do the prices need to be decided temporarily?
7. Same as above, because I have to leave the hotel very early on the last day, and I want the hotel to send the bill to the room for confirmation the day before, so that I don’t have to waste time checking out. The hotel replied that you can check out in advance, but the bill needs to be settled at the front desk, and you cannot see the bill before checkout. This logic conquered me again.
In short, I cannot evaluate this hotel in terms of good or bad, I can only say that it is speechless or weird...
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ゆちょみき
September 17, 2024
It was easy to access from Atocha station and the staff were very friendly. The room was clean and comfortable.
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Kelaimengfeilangyuanying
August 29, 2024
The room was very clean. Thank you for recommending such a good hotel. It made me feel comfortable and happy as soon as I got off the plane. The room was neat and clean. Hair dryers and splints are also provided. The four star hotel is very new. At the door is Sofia Retiro Park and about 2 kilometers from the Royal Palace of Madrid. It's really convenient to go anywhere. There is also a train station at the door. What a pleasant first stop after a 10 minute walk
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Guest User
August 21, 2024
The location and service of the hotel are very good. It is very close to the subway station and is convenient for going out.
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Anonymous User
August 4, 2024
A very pleasant stay. Especially the front desk and doormen are very warm and helpful. Will stay here next time. Hope the service level will always be maintained.
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lovejoyce831
July 13, 2024
We, 2 adults and 1 child, only needed to book a king bed + sofa bed. When we booked this room, it was written that it could only accommodate 3 people (including 2 large beds) and 3 breakfasts. However, we went to the hotel front desk and told us that we had booked 2 rooms. The 2 rooms can be connected through the door, with 2 double beds and a sofa bed, 2 kitchens, and 2 living rooms, which can accommodate at least 5-6 people. Why is the description on the Ctrip order inconsistent with the actual situation? We have passed the last cancellation time and cannot cancel a room. I only stayed in a four-star hotel at the price of a five-star hotel, which was a waste of a room. In addition, the hotel room was close to the road, making it so noisy that I couldn't sleep at night.
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Services & Amenities
Most Popular Amenities
Massage room
Private parking
Additional charge
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Priority airport drop-off
Additional charge
Conference room
Additional charge
Wake-up call
Wi-Fi in public areas
Free
Laundry room

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €29.00 (approx. PHP 1,944.98) Daily. Reservation needed.
Private parking
Additional charge
Valet parking
Additional charge
Transportation
Airport shuttle pick-up
Additional charge
Priority airport pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Lockers available
Concierge service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Translation tools available
Tour and ticket booking service
Languages Spoken
English
Spanish
French
Chinese (Mandarin)
Food & Drink
Snack bar
Cafe
Bar
Room service
Health & Wellness
Massage room
Public Areas
Elevator
Ventilation system
No smoking in public areas
Outdoor furniture
Garden
Non-smoking floor
Cleaning Services
Clothes steamer
Laundry room
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Facilities for Children
Children's meals available
Business Services
Conference room
Additional charge
Postal service
Fax/copying service
Multimedia display system
Accessibility
Assistive listening devices
Handrails on stairs
Visual alarm devices in hallways
Accessible rooms available
Safety & Security
First aid room
First aid kit
Fire alarm
Fire extinguisher
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Gluten-free, Vegetarian
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €35.00 (approx. PHP 2,347.38) per pet per day
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2021
- Number of Rooms: 46
A stay at Atocha Hotel Madrid, Tapestry Collection by Hilton places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Puerta del Sol. This 4-star hotel is 0.4 mi (0.6 km) from Prado Museum and 0.8 mi (1.2 km) from Plaza Mayor.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include concierge services and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Atocha 107, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 46 guestrooms featuring minibars and flat-screen televisions. Your room comes with a memory foam bed. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include concierge services and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Atocha 107, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 46 guestrooms featuring minibars and flat-screen televisions. Your room comes with a memory foam bed. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Atocha Hotel Madrid, Tapestry Collection by Hilton?
The cancellation policy for Atocha Hotel Madrid, Tapestry Collection by Hilton varies depending on the type of room and booking conditions.What is the cancellation policy for Atocha Hotel Madrid, Tapestry Collection by Hilton?
What are the check-in and check-out times at Atocha Hotel Madrid, Tapestry Collection by Hilton?
Standard check-in time at Atocha Hotel Madrid, Tapestry Collection by Hilton is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Atocha Hotel Madrid, Tapestry Collection by Hilton?
Does Atocha Hotel Madrid, Tapestry Collection by Hilton provide breakfast?
Yes, Breakfast is offered at Atocha Hotel Madrid, Tapestry Collection by Hilton. Breakfast option(s): Continental, Gluten-free, Vegetarian. Does Atocha Hotel Madrid, Tapestry Collection by Hilton provide breakfast?
Can I bring my pet inside the Atocha Hotel Madrid, Tapestry Collection by Hilton?
Pets are allowed on request at Atocha Hotel Madrid, Tapestry Collection by Hilton. Charges may be applicable.Can I bring my pet inside the Atocha Hotel Madrid, Tapestry Collection by Hilton?
How far is the Atocha Hotel Madrid, Tapestry Collection by Hilton from the closest airport?
The closest airport is Madrid Barajas Airport, and it is about 19 mins from hotel by car (15.6 km).How far is the Atocha Hotel Madrid, Tapestry Collection by Hilton from the closest airport?
Is airport shuttle service offered by Atocha Hotel Madrid, Tapestry Collection by Hilton ?
Yes, at Atocha Hotel Madrid, Tapestry Collection by Hilton, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Atocha Hotel Madrid, Tapestry Collection by Hilton ?
About This Property
Nearest Airport | Adolfo Suárez Madrid-Barajas Airport |
---|---|
Distance to Airport | 19.71KM |
Nearest Train Station | Madrid Atocha Railway Station |
Distance to Train Station | 1.03KM |
Nearest Subway Station | Atocha |
Distance to Subway Station | 0.35KM |
Average Price From | PHP25514 |
Hotel Star Rating | 4 |