Novotel Madrid Center

The room is clean and big, bottled water is provided every day, and the breakfast is very rich, which is worth recommending. The front desk speaks very good English.

設施齊全，位置優越，服務態度好，房間乾淨。

The location is convenient, it is very convenient to Goya subway station and Odonell subway station. There is a Carrefour supermarket downstairs, and Ingles department store and Wizink Center Square are nearby. It is very lively and has a great atmosphere for Christmas. It is also very close to Retiro Park and belongs to the wealthy area of ​​Madrid. Air China crew members also stay in this hotel. The room is large, spacious and comfortable. There are many types of breakfast, with 7 dining tables, which are very rich. The bathroom is also good, and the problem of low water pressure should have been improved. The disadvantage is that there is basically no service, no software facilities, and the room does not provide slippers and toothbrushes, which need to be prepared by yourself. Mineral water is only provided for free on the first day. No renewal is provided later. If you need it, it will be considered room service and you have to pay separately. And it is very expensive (the hotel front desk told us righteously that it is only free on the first day, and the subsequent water replenishment is room service, or you can drink tap water yourself. The service attitude is really French) I personally suggest that you can buy it outside and refill it yourself when eating the buffet breakfast. This may be the best way. There is a kettle, and the cups are made of paper. The sound insulation in the room is poor. The sound of the door next door opening is so clear that I mistakenly thought it was my door opening. The cleaning noise next door and the surrounding area is so loud that it feels like the wall is about to be demolished.

The location is very good, many attractions are within walking distance, and there are many restaurants and bars nearby, making it a good choice for travel. The room is neat, clean and quiet, very suitable for a family.

Our experience was good. The service was very friendly, the breakfast was very complete although I would add some more pastries (they only had small donuts, mini muffins, mini cream napolitanas and pieces of coca). The room was very clean. But as an area for improvement I would add that there were 4 of us, 2 adults, an 11-year-old girl and another 15-year-old boy, and the extra beds (especially for the 15-year-old) were mini armchairs with very thin and worn mattresses. They were unable to rest well.

The hotel's front desk is spacious and the waiters are very enthusiastic. Here, I also met the flight attendants of Air China. The breakfast is very rich! It is worth staying again.