Guest User
May 10, 2025
The hotel is very well appointed, bang in the middle of madrid, close to most attractions. An old building beautifully and quirkily restored. Nicely decorated rooms, and huge and comfortable bed. The staff very helpful and curtious. Nice buffet breakfast. What was missing, was attention to maintenance. A bulb in the bathroom and one in the room were not wiring Working, the arm of the magnifying mirror in the bathroom was broken, the toilet cistern made such a noise when filling. To be fair, as we had little time there, we didn't complain, but it should be a procedure to check these things before a guest arrives. When returning late at night, there was no hot water. There was one silly design fault, the stylish toilet paper holder pointed out of the wall, consequently, when trying to pull the paper, it would fall on the floor.