The Palace, a Luxury Collection Hotel, Madrid
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Madrid

The Palace, a Luxury Collection Hotel, Madrid

No.9 of Luxury Hotels in Madrid
Plaza de las Cortes, 7, Centro, Madrid, Community Of Madrid, 28014, Spain
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Facing the majestic Neoclassical Neptuno Fountain, The Palace, a Luxury Collection Hotel, Madrid, is ideally located in the heart of the capital, in UNESCO World Heritage site accredited as The Landscape of Light, an area of outstanding universal value, shaped by historic, cultural and natural importance. A short distance from the main museums of the city, the hotel is immersed in bohemian Barrio de las Letras neighborhood, which has long been associated with a rich literary and artistic tradition. The Palace is also steps from the Golden Mile shopping area and the high-end retail at Galeria Canalejas, an international icon in luxury shopping. More than a century old, this landmark property has been meticulously restored, elevating its façade to its original 1912 splendor, giving it a distinctive operatic quality, the eclectic polychromic Parisian Belle Époque modernism and architecture. The Palace offers 470 comfortable and handsomely furnished guestrooms and suites. Each room celebrates its legacy, while fully embracing the current mindset of the 21st century. Featured amenities include a business center, limo/town car transfer service and express check-out. Limited parking is available onsite. The hotel is also a cosmopolitan social hub where gourmands can savor cuisine and drinks in a select choice of dining destinations. The gastronomic La Cúpula Restaurant, with its splendid custom-built oval bar and the new 27 Club, pamper the guests with a unique environment as well as a complete buffet breakfast, and exceptional dining, light bites, afternoon tea, premium drinks and tempting cocktails as well as in room dining. Finally, the guest can take advantage of recreational amenities such as a 24-hour fitness center. This hotel also features complimentary WIFI access, beauty and massages treatment cabin and concierge services.Show More
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hotel overview picture
Highlights
Ideal location
Delicious breakfast
Pets welcome
Parking available
Lots to do
Amenities
Conference room
Bar
Luggage storage
Business center
Spa
Gym
Wi-Fi in public areasFree
Multi-function room
All Amenities
Property Description
Facing the majestic Neoclassical Neptuno Fountain, The Palace, a Luxury Collection Hotel, Madrid, is ideally located in the heart of the capital, in UNESCO World Heritage site accredited as The Landscape of Light, an area of outstanding universal value, shaped by historic, cultural and natural importance. A short distance from the main museums of the city, the hotel is immersed in bohemian Barrio de las Letras neighborhood, which has long been associated with a rich literary and artistic tradition. The Palace is also steps from the Golden Mile shopping area and the high-end retail at Galeria Canalejas, an international icon in luxury shopping. More than a century old, this landmark property has been meticulously restored, elevating its façade to its original 1912 splendor, giving it a distinctive operatic quality, the eclectic polychromic Parisian Belle Époque modernism and architecture. The Palace offers 470 comfortable and handsomely furnished guestrooms and suites. Each room celebrates its legacy, while fully embracing the current mindset of the 21st century. Featured amenities include a business center, limo/town car transfer service and express check-out. Limited parking is available onsite. The hotel is also a cosmopolitan social hub where gourmands can savor cuisine and drinks in a select choice of dining destinations. The gastronomic La Cúpula Restaurant, with its splendid custom-built oval bar and the new 27 Club, pamper the guests with a unique environment as well as a complete buffet breakfast, and exceptional dining, light bites, afternoon tea, premium drinks and tempting cocktails as well as in room dining. Finally, the guest can take advantage of recreational amenities such as a 24-hour fitness center. This hotel also features complimentary WIFI access, beauty and massages treatment cabin and concierge services.
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4.5/5
Great
The most satisfying family in the entire trip, they really pay attention to details~
All 136 Reviews
Surroundings
Metro: Sevilla
(530m)
Metro: Antón Martín
(560m)
Airport: Madrid Barajas Airport
(15.5 km)
Train: Madrid Atocha Railway Station
(1.4 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Grand Premium View King Room, Neptuno Fountain View
7

Grand Premium View King Room, Neptuno Fountain View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Premium Twin Room, Street View
5

Premium Twin Room, Street View

2 Single bed
32m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Neptuno Suite

Neptuno Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Grand Premium Twin Room, Street View
7

Grand Premium Twin Room, Street View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Twin Room
6

Deluxe Twin Room

2 Single bed
35m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Premium View Twin Room, Neptuno Fountain View
5

Premium View Twin Room, Neptuno Fountain View

2 Single bed
37m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Cortes Suite

Cortes Suite

1 Queen bed
70m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Premium View King Room, Neptuno Fountain View
5

Premium View King Room, Neptuno Fountain View

1 King bed
35m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Deluxe King Room
4

Deluxe King Room

1 King bed
32m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Grand Premium King Room, Street View
7

Grand Premium King Room, Street View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Royal Suite
1

Royal Suite

1 King bed
160m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Executive King Room
5

Executive King Room

1 King bed
33m² | Floor: 1-3,6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Palace Suite
8

Palace Suite

1 King bed
57m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Executive Twin Room
5

Executive Twin Room

2 Single bed
33m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Premium King Room With Street View
5

Premium King Room With Street View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Cervantes Suite

Cervantes Suite

1 King bed
68m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

4.5/5
Great
136 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.4
  • Location4.8
  • Service4.5
Average for similar properties in Madrid
Most Mentioned
AI Summary
Centrally located with easy access to attractions, the hotel provides spacious, clean, and elegantly decorated rooms. Guests receive exceptional, attentive service and high-quality dining options.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 2, 2025
The environment is very clean and comfortable, and the attitude of the front desk staff is also very good. I highly recommend staying here!
Original TextTranslation provided by Google
Tangyuanmamayougejiaozi🥟
January 9, 2025
很不錯 值得再住
Translate
A‍B‍ ‍A‍r‍u‍g‍a‍s
January 8, 2025
The maid who cleans the room every day works hard and the service is good. Excellent! On the other hand, I went to the breakfast hall every morning, but the receptionist was so uninterested in his work that I couldn't remember his name even though I met him every morning for 7 days, and he had no hospitality, so I felt bad every morning. The waiter often forgets what I ordered, and calls out the same order three times every day. It repeats every day. www The reservation site did not inform me that the Palace Hotel, which is full of tradition and elegance, is under renovation. I have to take the elevator twice to get to my room. The renovation is supposed to be completed in May, but the people will not improve even after the renovation is completed. The hospitality and ability of the hotel staff at the Marriott Hotel is low, and the star rating would be less than three at most. It was a disappointing hotel.
Original TextTranslation provided by Google
Z‍e‍t‍a‍n‍a‍n‍c‍y
December 20, 2024
The location is first-rate, and it is very convenient for shopping and dining. It is only about 209 meters away from the Prado Museum, and it is convenient to walk to anywhere
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 16, 2024
飯店新裝修很好
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 5, 2024
The hotel is undergoing renovation. Unfortunately, even after the renovation, the soundproofing in the rooms is very poor. The neighbors prevent you from sleeping (((
Original TextTranslation provided by Google
F‍e‍i‍t‍i‍a‍n‍n‍v‍w‍u‍d‍i‍n‍g‍d‍a‍n‍g‍m‍a‍o
October 29, 2024
The hotel is in a great location, close to the Puerta del Mar Museum and Retiro Park, and within walking distance to Puerta del Sol. The room is large, well-equipped, the breakfast is rich, and the service attitude is also very good.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 24, 2024
The location is very good, 6 minutes to the Prado Museum. The hotel is under renovation and the road in front of it is also under renovation.
Original TextTranslation provided by Google

Services & Amenities

Gym
Multi-function room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €40.00 (approx. PHP 2,448.07) Daily. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

On the day of check-in, provide proof of identification

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Asian, Continental, Halal
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Children 17 years old and under
€45.00 (approx. PHP 2,754.08) per person
Adult
Buffet:€45.00 (approx. PHP 2,754.08) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestFree

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1911
  • Renovated: 2017
  • Number of Rooms: 470
Facing the majestic Neoclassical Neptuno Fountain, The Palace, a Luxury Collection Hotel, Madrid, is ideally located in the heart of the capital, in UNESCO World Heritage site accredited as The Landscape of Light, an area of outstanding universal value, shaped by historic, cultural and natural importance. A short distance from the main museums of the city, the hotel is immersed in bohemian Barrio de las Letras neighborhood, which has long been associated with a rich literary and artistic tradition. The Palace is also steps from the Golden Mile shopping area and the high-end retail at Galeria Canalejas, an international icon in luxury shopping. More than a century old, this landmark property has been meticulously restored, elevating its façade to its original 1912 splendor, giving it a distinctive operatic quality, the eclectic polychromic Parisian Belle Époque modernism and architecture. The Palace offers 470 comfortable and handsomely furnished guestrooms and suites. Each room celebrates its legacy, while fully embracing the current mindset of the 21st century. Featured amenities include a business center, limo/town car transfer service and express check-out. Limited parking is available onsite. The hotel is also a cosmopolitan social hub where gourmands can savor cuisine and drinks in a select choice of dining destinations. The gastronomic La Cúpula Restaurant, with its splendid custom-built oval bar and the new 27 Club, pamper the guests with a unique environment as well as a complete buffet breakfast, and exceptional dining, light bites, afternoon tea, premium drinks and tempting cocktails as well as in room dining. Finally, the guest can take advantage of recreational amenities such as a 24-hour fitness center. This hotel also features complimentary WIFI access, beauty and massages treatment cabin and concierge services.

Frequently Asked Questions

What is the cancellation policy for The Palace, a Luxury Collection Hotel, Madrid?

The cancellation policy for The Palace, a Luxury Collection Hotel, Madrid varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Palace, a Luxury Collection Hotel, Madrid?

Standard check-in time at The Palace, a Luxury Collection Hotel, Madrid is 15:00 and check-out time is 12:00.

Does The Palace, a Luxury Collection Hotel, Madrid provide breakfast?

Yes, Breakfast is offered at The Palace, a Luxury Collection Hotel, Madrid. Breakfast option(s): American, Asian, Continental, Halal.

Can I bring my pet inside the The Palace, a Luxury Collection Hotel, Madrid?

Pets are allowed on request at The Palace, a Luxury Collection Hotel, Madrid. Charges may be applicable.

How far is the The Palace, a Luxury Collection Hotel, Madrid from the closest airport?

The closest airport is Madrid Barajas Airport, and it is about 18 mins from hotel by car (15.5 km).

Is airport shuttle service offered by The Palace, a Luxury Collection Hotel, Madrid ?

No, the The Palace, a Luxury Collection Hotel, Madrid doesn't offer airport transfer services.

About This Property

Nearest AirportMadrid Barajas Airport
Distance to Airport18.71KM
Nearest Train StationMadrid Atocha Railway Station
Distance to Train Station1.44KM
Nearest Subway StationSevilla
Distance to Subway Station0.53KM
Average Price FromPHP72753
Hotel Star Rating5