El Autor Hotel Madrid, Autograph Collection

Pool was out of order, not usable, Very disappointed. Hot water system in the shower is sometimes very hot, and in 5 seconds turns cold. Please make sure this is fixed before some guests are boiled.

As a Bonvoy member , it was once ow choices in Madrid hotel and I would love to come back if I would stay in Madrid , across pique retiro and Museo del prado walking distance , also near to gran via and plaza del sol, this hotel is located quiet and nice Zorilla street, Reception is classic butler style staff, and I really appreciate David for all smile, kindness , attentiveness , problem solving and professionalism . Room was spacious with heavenly bed, clean , breakfast buffet was reasonable priced, it's unique style as buffet but they bring food ; like partially all you can eat). Their amenity is Guelain , very good quality , really mixed with classic European style and modern taste , Vera was also great to help as a staff . Thanks for nice stay !!!!

Beyond amazing hotel. Excellent location on a quiet street and close to many restaurants, museums, parks and retail stores. From the bell man to the front desk, the service was impeccable. Room was large and very luxurious. Amazing boutique hotel and would definitely stay there again.

Daniel and Jacobo provided us excellent service at the front desk. Simply superior service. Bravo to them, and also to Antonio who also helped us greatly. Hotel is in amazing location in Madrid, rooms are very quiet, very comfortable, overall just an outstanding stay. Highly recommend El Autor Autograph Collection hotel.

We had a great stay at this wonderful property. Would definitely come back again.

This hotel gets ALL the stars for sure! It was our first time traveling to Europe as a family (kids aged 12 - 22) and this hotel started it off perfectly - made us feel so comfortable from the moment we pulled up in our taxi. Claudo (sp?) was there to greet us and helped us get acquainted and introduced us to the wonderful front-desk associate (can't remember his name, but he was incredible....everyone was!) We had the family suite and had more than enough room. Perfect place to unwind at the end of our busy days of exploring and sightseeing. We were so close to everything - the palace, shopping area, park, cozy street with all the tapas restaurants - only had to take a cab to and from the train station. The beds were luxurious, comfortable and pristine. Even the bath towels felt luxurious. They really did pay attention to every detail and it shows! Would HIGHLY recommend!