Woodspring Suites Huntsville/ Madison

Horrible experience with receptionist and manager Tiffany Garth when trying to resolve. Avoid this place unless you like rude staff, being berated by the management for even bringing it up, or amenities that don't work as advertised. D----

Electric outlets didn't work. Bath tube had hair in it. TV remote sticky. Toilet slow to flush. Animals walking up on you even though they was on a leash. Elevators had pet hair in them and pet hair on carts. Had to ask for towels that should've been in them room at check in. No ice machine.

Basic but convenient

Woodsprings pretty sweet Well my stay there in the general aspect was pleasant and normal to say the least nothing out of the ordinary really a lot of rules and restrictions on smoking which I thought was decent at least they don't allow smoking in any of the rooms but are lenient enough to let people smoke in the parking lot or in their cars. I've noticed an occasional medicine PD do rounds of surveillance in that particular Hotel parking lot not sure why but you know maybe it's just keep stuff safe who knows but could be information to somebody for God's sake if you don't if you have warrants don't stay there because it's a wrap if you do this the hotel staff Amanda Jackson is a manager who went up and Beyond her duties to make sure her guests or comfortable and safe and having a great experience at her hotel much thanks to her even when the appliances are broken they immediately were assessing the situation by the very next day even though the office was closed due to weather conditions. That was outstanding service going up and Beyond and passed protocol to go and assist my situation. The only downside is the walls are not very insulated for sound so now it's something to consider if you're going to be a guest there they do have a set of hours deemed quiet time late at night till 7:00 in the morning to ensure the comfort of the guest which is really nice They don't serve breakfast although they do offer on site laundry and vending machines that take credit coin dollar and phone NFC payments.

The property had locked the check in area upon arrival and when someone showed up after twenty minutes I was told they were closed today which was not reflected on the site. Once I was able to check in I was greeted in my room by multiple roaches.

Nice place for the cost.