Paradise Lodge Motel
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1 night
1 room, 2 adults, 0 children
All properties in Mackay
Paradise Lodge Motel
Motel
19 Peel St, Mackay, Queensland, 4740, Australia
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Amenities
Public parkingFree
Luggage storage
Restaurant
Wi-Fi in public areasFree
Front desk (limited hours)
VIP check-in service
Express check-in and check-out
English
All amenities
Property Description
With a stay at Paradise Lodge Motel in Mackay (City Centre), you'll be within a 5-minute walk of Caneland Central and Jubilee Park. This motel is 0.3 mi (0.5 km) from Mackay Enertainment and Convention Centre and 0.5 mi (0.8 km) from Artspace Mackay.
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6.5/10
Customer service is really good, right in the city, good food around area. Highly recommend.
All 32 reviews
Surroundings
Airport: Mackay Airport
(5.5 km)
Landmarks: Muscle Garden Health & Fitness Centre
(120m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Family Room
1 Double bed and 1 Bunk bed
21m² | Floor: 1
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Private toilet
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11
Queen Room
1 Double bed
22m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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3
Premier Queen Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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3
Twin Room
1 Double bed and 1 Single bed
22m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Garden view
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Guest Reviews
6.5/10
32 reviews
Verified Reviews- Cleanliness6.4
- Amenities6.4
- Location6.9
- Service6.4
Average for similar properties in Mackay
AI Summary
The rooms are basic but tidy, with comfortable beds and essential facilities. Guests praise the friendly and professional customer service. The location is central, affordable, and offers a charming holiday vibe.
Guest User
February 27, 2025
This motel is very poor. Not only are the facilities old, but the attitude of the waiters is also very bad. When we entered the room, the wash basin could not drain water. There were also a lot of oil stains and hair in the wash basin. Seeing this, we immediately notified the hotel staff to solve the problem, but they had a bad attitude. They also said that we could only check in very late. The time was 9:50 pm. They told us that there was no maintenance staff at that late hour, but I strongly requested them to solve the problem. Finally, he reluctantly arranged a person to unclog the wash basin. It was really very bad. The waiter also told me that if I was not satisfied, I could leave their hotel immediately. It was really wronged to be treated like this. I strongly recommend that everyone consider it carefully.
Original TextTranslation provided by Google
Samantha Malcolm
September 30, 2024
Customer service is really good, right in the city, good food around area. Highly recommend.
Guest User
December 23, 2023
Not a bad spot for a stop over
Fernando
August 25, 2023
Good service!
PETA Usher
February 12, 2023
It was a terrible stay neighbours were yelling slamming doors won't stay there again. Luckily is never called the police
Robin
February 27, 2025
I thought it was OK for a cheap Motel
Shepherd
January 17, 2025
Quiet place and convenient to engage in business activities while staying there
Kerri-Anne
January 17, 2025
Felt very unsafe with a baby staying at property. Lots and lots of loud voices and partying at night time. Felt very unsafe in the area aswell.
Staff were lovely when dealing with them at check in and cleaners.
Rooms were old but very clean.
Would not stay again due to type of people staying in rooms and partying, yelling and coming and going at night. Don’t know how many times I checked if the door was locked.
Services & Amenities
Most Popular Amenities
Public parking
Free
Luggage storage
Restaurant
Wi-Fi in public areas
Free
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Front Desk Services
Front desk (limited hours)
VIP check-in service
Express check-in and check-out
Luggage storage
Languages Spoken
English
Chinese (Mandarin)
Public Areas
No smoking in public areas
Picnic area
Smoking area
Garden
Business Services
Fax/copying service
Safety & Security
First aid kit
Fire extinguisher
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 02:00–10:00
Front desk hours: [Mon-Sun]09:00–18:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
The property will provide check-in details after booking
If you plan to arrive after 18:00 on your check-in day, contact the property in advance.At the same time, please provide your check-in time
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$100.00 (approx. PHP 3,748.65) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned within 7 days after check-out, but not to the original account of payment.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2012
- Number of Rooms: 12
With a stay at Paradise Lodge Motel in Mackay (City Centre), you'll be within a 5-minute walk of Caneland Central and Jubilee Park. This motel is 0.3 mi (0.5 km) from Mackay Enertainment and Convention Centre and 0.5 mi (0.8 km) from Artspace Mackay.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
Featured amenities include express check-in, express check-out, and luggage storage.
Make yourself at home in one of the 12 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and microwaves, and housekeeping is provided on request.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
Featured amenities include express check-in, express check-out, and luggage storage.
Make yourself at home in one of the 12 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and microwaves, and housekeeping is provided on request.
Frequently Asked Questions
What is the cancellation policy for Paradise Lodge Motel?
The cancellation policy for Paradise Lodge Motel varies depending on the type of room and booking conditions.What is the cancellation policy for Paradise Lodge Motel?
What are the check-in and check-out times at Paradise Lodge Motel?
Standard check-in time at Paradise Lodge Motel is 14:00 and check-out time is 10:00.What are the check-in and check-out times at Paradise Lodge Motel?
Does Paradise Lodge Motel provide breakfast?
No, Paradise Lodge Motel doesn't provide breakfast. Does Paradise Lodge Motel provide breakfast?
Can I bring my pet inside the Paradise Lodge Motel?
As much as we love pets, unfortunately, we are unable to accommodate them in Paradise Lodge Motel.Can I bring my pet inside the Paradise Lodge Motel?
Is there a restaurant at Paradise Lodge Motel?
Yes, Paradise Lodge Motel offers on-site dining. You can enjoy a variety of Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Paradise Lodge Motel?
How far is the Paradise Lodge Motel from the closest airport?
The closest airport is Mackay Airport, and it is about 11 mins from hotel by car (5.5 km).How far is the Paradise Lodge Motel from the closest airport?
About This Property
| Nearest Airport | Mackay Airport |
|---|---|
| Distance to Airport | 5.54KM |
| Average Price From | PHP4444 |
| Hotel Star Rating | 3 |