CITY INN

很乾凈，服務很好

Close to Ruins of St. Paul's and very convenient. There is a bus stop nearby to go anywhere. The hotel is clean and tidy. The bed is very comfortable. The water pressure in the shower is also good. There are also free snacks. I will consider staying here again next time.

酒店位置非常優越，處在老城區，感受到澳門老城區的生活

It was the first time for two adults and two children to stay at City Inn. The room was clean, the service was good, and the transportation nearby was also very convenient. It was only a 10-minute walk from the Ruins of St. Paul's. I will come again next time~

這次去澳門又去住了城市客棧，非常不錯的精品小酒店，雙床房很舒服，電視機新，窗户可以打開通風透氣，衞生間空間也大，非常滿意！

I booked two double rooms for two nights. I was given rooms 104 and 310 when I checked in. When I opened the door to room 104, there was a smell of smoke. I immediately changed the room to room 103 after telling the front desk. Although the hotel cannot effectively restrict guests from smoking in the room, But we should also effectively remove the smell of smoke when cleaning the room. After all, it is said to be a non-smoking room. When 310 turned off the lights and went to bed at around 12 o'clock in the night, the main light could not be turned off. After reporting it to the front desk, I immediately came to check and it was very busy. We still couldn't handle it after 30 minutes. The room was full that day, so we couldn't change rooms for us. The emergency solution was to turn off the main power supply of the electrical box, and we were asked to turn on the flashlight on our mobile phones when we got up in the middle of the night to go to the toilet. The next morning, instead of taking the initiative to deal with it, we had to After we asked, they said they would change our room to room 105. We would book it for two nights at a time just to save the time of unpacking our luggage, checking out, and checking in again. However, it turned out to be unlucky enough that we had to change the room, and then the hotel's compensation plan Are they actually providing consumer cash coupons? ! This is really useless and insincere for non-mainland tourists. Hotel equipment problems affect guests’ rest and itinerary arrangements. And then the compensation method requires us to spend more to get a discount? ! In short, the front desk service is very good, and the sanitary environment is impeccable except for the smell of cigarette smoke. However, the so-called smart equipment and public relations management really need to be strengthened, because in fact, around 1 a.m. on the night of the room change, the nearby rooms were probably burned by the light switch. , pressed the switch very hard and impatiently, the sound was so loud that we could hear it...