Hotel des Alpes
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1 night
1 room, 2 adults, 0 children
All properties in Lucerne

Hotel des Alpes

Rathausquai 5, Lucerne, Canton of Lucerne, 6004, Switzerland
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hotel overview picture
Last booked 18 hrs ago
Highlights
Sparkling clean
Excellent service
Pets welcome
Ideal location
Lots to do
Amenities
Hiking
Public parking
Luggage storageFree
Bar
Restaurant
Conference room
Multi-function room
Wi-Fi in public areas
All amenities
Property Description
A stay at Des Alpes Luzern places you in the heart of Lucerne, just a 3-minute walk from Chapel Bridge and within a 5-minute drive of Swiss Transportation Museum. This hotel is 0.2 mi (0.3 km) from The Swiss Path and 0.2 mi (0.4 km) from Museum Sammlung Rosengart.
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8.7/10
Very Good
Cleanliness8.8
Amenities8.6
Location8.8
Service8.6
All 104 reviews
Surroundings
Airport: Buochs Airport
(17.7 km)
Train: Rigi Kulm
(22.0 km)
Landmarks: Chapel Plaza
(<100m)
Landmarks: Chapel Bridge
(<100m)
Landmarks: Reuss
(170m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Single Room, River View (9m²)
2

Single Room, River View (9m²)

1 Single bed
Non-smoking
Private bathroom
TV
River view
Towels
Room Details
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Double Room, River View (19m²)
3

Double Room, River View (19m²)

2 Single bed
Non-smoking
Private bathroom
TV
River view
Towels
Room Details
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Single Room, City View (10m²)
1

Single Room, City View (10m²)

1 Single bed
Non-smoking
Private bathroom
TV
City view
Towels
Room Details
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Double Room, Balcony, River View (17m², big balcony)
3

Double Room, Balcony, River View (17m², big balcony)

2 Single bed
Non-smoking
Private bathroom
TV
River view
Towels
Room Details
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Single Room, 1 Queen Bed, City View (10m²)
2

Single Room, 1 Queen Bed, City View (10m²)

1 Queen bed
Non-smoking
Private bathroom
TV
City view
Towels
Room Details
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Double Room, Balcony, River View (14m², big balcony)
3

Double Room, Balcony, River View (14m², big balcony)

2 Single bed
Non-smoking
Private bathroom
TV
Towels
Private toilet
Room Details
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Double Room, Balcony, City View (12m²)
3

Double Room, Balcony, City View (12m²)

2 Single bed
Non-smoking
Private bathroom
TV
City view
Towels
Room Details
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Single Room, City View (9m²)
1

Single Room, City View (9m²)

1 Single bed
Non-smoking
Private bathroom
TV
City view
Towels
Room Details
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Single Room, City View (7m²)
1

Single Room, City View (7m²)

1 Single bed
Non-smoking
Private bathroom
TV
City view
Towels
Room Details
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Double Room, Balcony, River View (12m², big balcony)
3

Double Room, Balcony, River View (12m², big balcony)

2 Single bed
Non-smoking
Private bathroom
TV
River view
Towels
Room Details
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Double Room, River View (14m²)
3

Double Room, River View (14m²)

2 Single bed
Non-smoking
Private bathroom
River view
Towels
Private toilet
Room Details
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Double Room, Balcony, River View (16m²)
7

Double Room, Balcony, River View (16m²)

2 Single bed
Non-smoking
Private bathroom
TV
River view
Towels
Room Details
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Double Room, River View (12m²)
4

Double Room, River View (12m²)

2 Single bed
Non-smoking
Private bathroom
River view
Towels
Private toilet
Room Details
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Double or Twin Room, 1 Double Bed with Sofa bed, River View (19m², big balcony)
3

Double or Twin Room, 1 Double Bed with Sofa bed, River View (19m², big balcony)

1 Double bed or 2 Single bed
Non-smoking
Private bathroom
River view
Towels
Private toilet
Room Details
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Double or Twin Room, 1 Double Bed with Sofa bed, Balcony, River View (21m²)

Double or Twin Room, 1 Double Bed with Sofa bed, Balcony, River View (21m²)

2 Single bed
Non-smoking
Private bathroom
River view
Towels
Private toilet
Room Details
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Double Room, City View (14m²)
5

Double Room, City View (14m²)

2 Single bed
Non-smoking
Private bathroom
City view
Towels
Private toilet
Room Details
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Double Room, City View (12m²)
3

Double Room, City View (12m²)

2 Single bed
Non-smoking
Private bathroom
City view
Towels
Private toilet
Room Details
Check Availability
Single Room, Balcony, River View (14m²)
1

Single Room, Balcony, River View (14m²)

1 Single bed
Non-smoking
Private toilet
Hot water (24 hours)
Curtains
Room Details
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Double Room, City View (10m²)
4

Double Room, City View (10m²)

1 Double bed
Non-smoking
Private bathroom
TV
City view
Towels
Room Details
Check Availability
Double Room, Balcony, River View (12m²)
4

Double Room, Balcony, River View (12m²)

2 Single bed
Non-smoking
Private bathroom
River view
Towels
Private toilet
Room Details
Check Availability
Double Room, River View (17m²)
3

Double Room, River View (17m²)

2 Single bed
Non-smoking
Private bathroom
TV
River view
Towels
Room Details
Check Availability
Double Room, Balcony, River View (10m²)
5

Double Room, Balcony, River View (10m²)

1 Double bed
Non-smoking
Private bathroom
River view
Towels
Private toilet
Room Details
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Guest Reviews

8.7/10
Very Good
104 reviews
  • Cleanliness8.8
  • Amenities8.6
  • Location8.8
  • Service8.6
Average for similar properties in Lucerne
Most Mentioned
Review summary
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Service: Staff are consistently noted as friendly and welcoming, with efficient check-in processes. The hotel’s proximity to transportation hubs and flexibility in luggage storage before check-in contribute to a smooth guest experience.(based on 2 reviews)
N‍a‍t‍h‍a‍n‍i‍e‍l‍ ‍L‍a‍i
June 24, 2025
The hotel (i.e. the building with a Swiss flag in my photo) has an excellent location, which is close to Luzern train station, the pier and a main bus stop. Ground floor is their restaurant where you can enjoy breakfast with a fantastic view of Chapel Bridge. Receptionists are friendly and welcoming. The room is cozy and clean. It is not big but I can still open my large suitcase. With its central location and service quality, I think it is absolutely a good value of money.
J‍E‍J‍U‍t‍r‍a‍v‍e‍l‍l‍e‍r
June 16, 2025
It's within 10 minutes walk from Lucerne Station, so it's okay to stay for one night and then move on. The proximity is the best. It's good to go with a carrier. It's good to leave your luggage before check-in. And there was a restaurant on the first floor, and they gave me a restaurant coupon. I couldn't use it. There was no electric kettle in the room. I think there was a coffee machine. When you go out, the Chapel Bridge is right in front, so it's good for moving around, and there's a Starbucks next to it.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 15, 2025
It's hot, there are lots of mosquitoes, and the fan is very dusty.
Original TextTranslation provided by Google
L‍a‍o‍x‍i‍e
May 31, 2025
為了離店時方便,入住時就付款了,但離店時居然查不到付款訊息,搞的差點誤車。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 3, 2025
Excellent location right next to the river and easy access to public transportation. The bus stop is just a block away and the train and boat stations within a casual 6 minutes' walk. Best of all, the hotel's restaurant had a great ambiance with indoor and outdoor tables right next to the river, not to mention great tasting food at reasonable tourist prices. The staff was friendly, professional and very helpful. The rooms were clean and tidy.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
Hotel is in historic downtown and is physically in good shape. However, be careful what room you get. Many rooms overlook the back alley where workers take their breaks. The workers we experienced were loud and smoked. Due to no air conditioning in the hotel, we were forced, on a hot evening, to sleep with the windows open. Needless to say, we did not get much sleep because we were awakened by their loud voices and smoke. The three ladies at the front desk that we dealt with over the course of 2 days were very rude and sarcastic. I would choose another hotel.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
Booked a room with a terrace which had a wonderful view. The room was very clean. The hotel is very close to the train station and met all of our needs. The reception staff was very helpful and nice enough to let us borrow a Swiss device charger.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
We loved our stay at this hotel! The location was great; we had a room with a balcony and view of the river which was wonderful. Our room was very clean and the accommodations met all our needs. The hotel staff were always kind and helpful. The restaurant had good food and nice people as well. It was an all around very good experience and we would gladly stay here again!

Services & Amenities

Bar
Restaurant
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking. Reservation not possible
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–21:30
Check-out: 07:00–11:00

Front desk hours: [Mon-Sun]07:00–22:00

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 45
A stay at Des Alpes Luzern places you in the heart of Lucerne, just a 3-minute walk from Chapel Bridge and within a 5-minute drive of Swiss Transportation Museum. This hotel is 0.2 mi (0.3 km) from The Swiss Path and 0.2 mi (0.4 km) from Museum Sammlung Rosengart.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and shopping on site. This hotel also features tour/ticket assistance and a banquet hall.

At Des Alpes Luzern, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Stay in one of 45 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy for Hotel des Alpes?

The cancellation policy for Hotel des Alpes varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel des Alpes?

Standard check-in time at Hotel des Alpes is 15:00-21:30 and check-out time is 11:00.

Does Hotel des Alpes provide breakfast?

No, Hotel des Alpes doesn't provide breakfast.

Can I bring my pet inside the Hotel des Alpes?

Pets are allowed on request at Hotel des Alpes. Charges may be applicable.

How far is the Hotel des Alpes from the closest airport?

The closest airport is Buochs Airport, and it is about 20 mins from hotel by car (17.7 km).

About This Property

Nearest AirportBuochs Airport
Distance to Airport17.73KM
Nearest Train StationRigi Kulm
Distance to Train Station22.03KM
Average Price FromPHP18730
Hotel Star Rating3