Luton Hotels with Wi-Fi

Literally, it is a very short 5-minute walk from Lutin Station to the hotel. However, it was very difficult for me to find where the entrance of the hotel was. I actually went to the first floor of the shopping mall next to the hotel, and I found the entrance of the hotel from the shopping centre. However, if you go up in the parking rump next to the hotel, it leads you to the entrance of the hotel without any problem at all. Receptionists were very friendly and gave me all the necessary information on where to catch local busses to Luton Airport. I will definitely come back and stay in Thistel Express Luton Hotel, when I fly out from Luton Airport next time.

My flight to Luton was delayed 4 hours. I arrived at the hotel at 3am and went straight to bed. The room was clean and tidy. I showered and left before 8am. The staff were friendly and helpful.

Where do we start? Lack of pillows, tiny towels, thinnest toilet paper in the world, oh and no TV - Christmas Day evening and no TV or radio. Wasn’t even offered free wifi to compensate. Fire alarms went off around midnight, police….seriously what has happened to this hotel? No apologies from none or even an explanation. Just apathy. Hardly any sleep and more police on the way to breakfast. Breakfast was dire, especially the quality for the continental selection and the coffee was awful. Felt ill afterwards.

Stayed at the hotel for the night before an early morning departure from Luton Airport. Parking and check in was a breeze and staff were readily available with great service. The room was a solid 5/5, clean, modern and even the bathroom was spotless. No signs of tiredness throughout the hotel, bedroom included. We used the restaurant, where there was ample choices but service was a little slow and a few mix ups with the order and bill, but all issues resolved and nothing to effect the review. Will definitely use this hotel for both personal and business use.

I’ve stayed here so many nights over the last 11 years back from when it was first built and was the Ramada. As I stay so much I cannot fault the staff that I see in the day time, Arianna, Amy, Laura, and all the reception staff are lovely, very good at their jobs and are the only plus to this hotel. Standard of hotel outside the staff forget it. Tonight I’ve checked in, come to my room and they normally have single use plastic cups in the bathroom for some water overnight sealed in a foil, turns out tonight they have washed and reused old cups, I’m in an executive room where we used to get a bottle of water and a snack bar, nothing anymore. This was the only ihg hotel I knew of that didn’t offer spire or platinum members a snack with their welcome amenity for years, cheap skates, the whole hotel is run as cheap as possible. My conclusion is this hotel is run by profit hungry people who don’t care about service. As I say I stay here a lot and I really feel that some of the staff are great, they could do so much better than working in this hotel where the management just want to make quick money. An embarrassment to the ihg brand. I still have to stay here as it’s the local hotel to my work, but the management all need sacking and the whole thing starting again from the management up.

Just a few mins walk from Luton Airport. Upon arrival, exit on the right side. Keep to the right as you walk till you come across under a bridge. You are one the right track. Walk further, you will see the hotel. Climb up the stairs along the side of the building and you will see the main entrance. Staffs are friendly and you feels comfortable talking to them.Rooms are clean and you can ask for shaver if you need one at the counter.

The hotel is very basic but you get what you pay for as it’s cheap. Fine if you just want to sleep and get to the airport as it’s near the station. Good bus/train links to the airport. Hari behind the reception desk was very nice and helpful though.

Late to the hotel due to the flight delay and delay from Gdansk, anyway, hotel room is great and available for late check out with £10/hr, reasonable, and have a good sleep.Anyway, you may call a taxi to go to the hotel, a but inconvenient that you know Luton airport is really inconvenient.

Stayed for 1 night and booked the Park and Fly option, which encompassed the hotel stay and the 4 nights parking. £200.00 for the stay and parking, which wasn't cheap - however, given the cost of the other local hotels and the airport parking in general, it served as a good option for us. The lady on reception was polite, friendly and helpful, which sadly isn't always a given at airport hotels. The room itself was spotless and we had a good night's sleep. The parking looked pretty safe, barriers and with a fair bit of CCTV. The nearer side of the carpark is well lit too, and it's by the main road so plenty of people are coming and going. There is a bus stop right outside the hotel, which costs around £2.00 straight to the airport entrance (5 minute drive), bus A is the one you need. You can also take the Dart train which is behind the station.

Basic Hotel for Pocket Change, it ain't the London Hilton but a room for the price of a drink there. NIGHT ONE: Liked · The Receptionist ( Jess ) was extremely presentable & very professional in how she presents herself, her customer care skills were the best of the staff I encountered, I gather she is the assistant manager/manageress ? from what I saw she should be the manager/manageress as she stands out as having the required skills & attributes to make people feel like their stay matters to the hotel. I can't fault any of the reception staff as they all try their best & they do seem to be working in less than perfect conditions due to the hotel not being of an acceptable standard but is suffice as a Bargain Basement Hotel, some remarks made by others are quite harsh as you really do get what you pay for ;-) if you want opulence, pay opulent prices for opulence in a 5 star hotel, if you want cheap & cheerful for pocket change, it is wrong to complain when you get 'cheap & cheerful accomodation ' Disliked · Bed was extremely uncomfortable, no shower in room but there was a bath. Room 302 was a very NOISY room. In defence of the hotel staff they are quite open in telling guests that the bed bases are awaiting replacement & that with the new mattresses I would imagine the sleep quality will improve, if you want opulence, pay opulent prices for opulence in a 5 star hotel, if you want cheap & cheerful for pocket change, it is wrong to complain when you get 'cheap & cheerful accomodation ' but the standard of bedding does need drastic improvement......other than that I found the place suffice for what the room rates are & the hotel has just reopened after a long closure due to COVID-19 I found the hotel to be significantly cleaner than the photos posted on tripadvisor show, so self assessment of the hotel is best made during any stay you make. NIGHT TWO: Great Receptionist Staff but currently a SubStandard Hotel with no frills etc. Liked · Receptionist ( Linden ) was trying his best to make guests feel welcome,however it is quite a hard job for the receptionists because the hotel is quite shoddy in appearance in most areas. I actually stayed 3 nights on a recce stay to report on the hotel facilities & general presentation. Disliked · The Hotel Management have a policy on taking a £50.00 security deposit ( if you don't pay, you don't stay !!! ) Now, whilst I didn't personally worry about that as it is a REFUNDABLE PAYMENT if nothing is maliciously damaged or breakages occur I do feel it is worth mentioning it because some clients booking a room here might be on a tighter than normal budget & not have a spare £50.00 to leave at reception during their stay ( The payment has to be paid in CASH as well ) During my 3 night stay I was given rooms on the 2nd Floor ( which is actually the 3rd level by US standards ) & there isn't a lift in the hotel. The corridor on that level doesn't have lighting all around the corridor so it i