Room decor and comfort was superb - and very large and well appointed. Minor gripes were the iPad they gave to control all of the room functions didn’t respond well so if I clicked to turn off the light it didn’t turn off for about 20 seconds, and the TV channels didn’t change at all. This wasn’t a huge problem as I could use the normal controls too, so I just forgot the iPad. The other minor grumble was that the lights are set to either day, relax or off mode, which is a little restrictive if you only want some of the lights on or off, and it was a bit finickity, as from the bed you couldn’t open the blinds and the curtains without switching on all of the lights, so that was a bit annoying - It felt as though they got too obsessed with technology that didn’t provide additional value and actually ended up hampering the experience.
As for the staff they were all amazing, but maybe the guy with glasses who welcomed everybody when they got back went a bit overboard and was quite disingenuous - he was answering a question of mine when he spotted someone else arriving and literally just cut off our conversation and went to say welcome back to them - it was as if he was just picking the people he thought he’d get a tip from! So I’d rather have had him not greet me in a fake way, and just not greeted me at all.
The breakfast was exceptional, with a great choice and always plenty of seating. The afternoon tea was okay if not overpriced for the quality of the sandwiches at the cakes, the latter which were pretty generic for such an upscale hotel, I’ve had better afternoon teas at half the price in less upscale cafes. The ambience and the food on the rooftop bar Restaurant was very good, and the views were simply magical!
Overall it’s the kind of hotel where you could spend the weekend without leaving and just enjoy being there. I would definitely go back again!
Amazing
101 reviews
9.6/10
Price from
SGD 317
per night
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