Mandarin Oriental Palace, Luzern
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1 room, 2 adults, 0 children
All properties in Lucerne
Mandarin Oriental Palace, Luzern

2025 Europe 100 – Scenic Hotels
Haldenstrasse 10, Lucerne, Canton of Lucerne, 6006, Switzerland
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Amenities
Sauna
Spa
Massage room
Gym
Public parking
Bar
Restaurant
Cafe
All amenities
Property Description
Commanding a pristine setting on the shores of Lake Lucerne and with captivating views over the Swiss Alps this iconic Belle Epoque landmark has shone in the heart of Switzerland since 1906. Reopening as Mandarin Oriental Palace Luzern after an extensive renovation this chic hotel is set to usher in an era of contemporary elegance and legendary service. Lucerne s most exclusive venue is welcoming you with 136 exquisitely designed rooms and suites a wide range of dining experiences a holistic Spa sanctuary and elegantly appointed function rooms.
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9.5/10
Super beautiful environment
All 63 reviews
Surroundings
Airport: Buochs Airport
(18.6 km)
Train: Rigi Kulm
(20.7 km)
Landmarks: Grand Casino Lucerne
(210m)
Landmarks: Court Church of St. Leodegar
(450m)
Landmarks: Bourbaki Panorama
(660m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

1
Superior Accessible Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

2
Mandarin Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability

2
Lake View Junior Suite With Terrace
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability

3
Deluxe Room With Balcony And Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability

2
Junior Suite With Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Private toilet
Check Availability

2
Lake View Junior Suite-Accessible
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

2
Superior Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

2
Lake View Junior Suite With Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability

2
Lake View Suite With Terrace
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Private toilet
Check Availability

2
Superior Room With Terrace And Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

2
Superior Room With Lake View & Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability

2
Lake View Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability

3
Superior Room With Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability

2
Lake View Tower Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability

3
Panoramic Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Private toilet
Check Availability

4
Deluxe Lake View Room With Terrace
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

1
Deluxe Lake View Room
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

1
Lake View Suite With Balcony
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
9.5/10
Amazing
63 reviews

- Cleanliness9.2
- Amenities9.7
- Location9.7
- Service9.5
Average for similar properties in Lucerne

AI Summary
The hotel impresses with its prime lakeside location and convenient access to scenic views and dining options. Guests appreciate the excellent service, comfortable rooms, and delicious breakfast buffet.

Kaiyinwuyanzu
July 11, 2025
整個瑞士之旅 最省心的酒店。
設施很好,很新,衞生挺好的。
床單很滑。
服務很好。
唯一是無自己的室內泳池,但可以有免費票到外面的湖上木屋裡麪遊。 沒游上 可惜。
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Guest User
June 22, 2025
都還不錯,就是吃早餐的時候,乾淨的盤子有蒼蠅,也沒人管,吃完的食物也不會及時添加
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Guest User
May 27, 2025
酒店地理位置優越,出行便捷,周邊設施齊全。房間乾淨整潔,床鋪舒適柔軟,讓人一夜好眠。服務人員熱情周到,從入住到退房都感受到了貼心的關懷。酒店設施齊全,健身房、游泳池等一應俱全,非常適合休閑度假。性價比超高,下次還會選擇這裏。
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Anonymous User
May 8, 2025
I stayed at MO in Sanya before. The facilities were old and the beach was average. I was very disappointed, so I rarely chose MO afterwards.
When I booked this time, I saw that the Lucerne MO Hotel was newly renovated, so although the price was high, I booked two nights with the mentality of giving it another try. I really felt that it was excellent in all aspects and worth staying:
1) The decoration style is simple, elegant, exquisite, and fashionable, and the facilities are first-class and impeccable👍
2) The hotel has a superior geographical environment and is close to the lake.
3) The service is first-class. It can be seen that the waiters have been well trained and the service is in place.
The only regret is that I met a friend from Shanghai this time. She booked a room directly with the hotel at a cheaper price than Ctrip, and the hotel also upgraded her room type and gave her a consumption voucher. Ctrip is such a big company, it should be easier to get these, right?
Original TextTranslation provided by Google

SEVEN
April 13, 2025
Super beautiful environment
Original TextTranslation provided by Google

Guest User
March 22, 2025
Newly renovated, the room is very new. The former palace hotel, good service
Original TextTranslation provided by Google

Anonymous User
January 29, 2025
The room and service are very good, have a wonderful holiday
Original TextTranslation provided by Google

Guest User
October 24, 2024
The location and environment are all good. I didn't try the food. The turndown service was a bit mediocre. A little boy didn't have any containers in his hand and pinched two pieces of chocolate and handed them to me. I didn't quite understand it.
Original TextTranslation provided by Google

Certified Sustainable
This property has been certified as sustainable by Vireo to the GSTC Criteria
Services & Amenities
Most Popular Amenities
Sauna
Spa
Additional charge
Massage room
Gym
Public parking
Additional charge
Bar
Restaurant
Cafe
Conference room
Additional charge
Multi-function room
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage

Spa

Gym

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Public (not only for guests) is available Off-site parking, and Charge, CHF 55.00 (approx. PHP 3,965.05) Daily. Reservation not needed.
Public parking
Additional charge
Valet parking
Additional charge
Transportation
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Translation tools available
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Languages Spoken
Italian
French
Spanish
German
Food & Drink
Halal meals provided
Cafe
Bar
Alcohol-free rooms (on request)
Room service
Health & Wellness
Spa
Additional charge
Beauty and makeup
Gym
Massage room
Sauna
Kayaking
Off-site
Public Areas
PA and sound system
No smoking in public areas
Smoking area
Garden
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Kids' board games/puzzles
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Business Services
Multi-function room
Fax/copying service
Wedding service
Conference room
Additional charge
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Children 3 years old and under | Free |
Children 4–11 years old | CHF 25.00 (approx. PHP 1,802.30) per person |
Children 12–17 years old | CHF 50.00 (approx. PHP 3,604.59) per person |
Adult | Buffet:CHF 50.00 (approx. PHP 3,604.59) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: CHF 50.00 (approx. PHP 3,604.59) per pet per day
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1905
- Renovated: 2022
- Number of Rooms: 136
Commanding a pristine setting on the shores of Lake Lucerne and with captivating views over the Swiss Alps this iconic Belle Epoque landmark has shone in the heart of Switzerland since 1906. Reopening as Mandarin Oriental Palace Luzern after an extensive renovation this chic hotel is set to usher in an era of contemporary elegance and legendary service. Lucerne s most exclusive venue is welcoming you with 136 exquisitely designed rooms and suites a wide range of dining experiences a holistic Spa sanctuary and elegantly appointed function rooms.
Frequently Asked Questions
What is the cancellation policy for Mandarin Oriental Palace, Luzern?
The cancellation policy for Mandarin Oriental Palace, Luzern varies depending on the type of room and booking conditions.What is the cancellation policy for Mandarin Oriental Palace, Luzern?
What are the check-in and check-out times at Mandarin Oriental Palace, Luzern?
Standard check-in time at Mandarin Oriental Palace, Luzern is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Mandarin Oriental Palace, Luzern?
What amenities and services are available at Mandarin Oriental Palace, Luzern ?
Mandarin Oriental Palace, Luzern offer top amenities and services include Shuttle service.What amenities and services are available at Mandarin Oriental Palace, Luzern ?
Can I bring my pet inside the Mandarin Oriental Palace, Luzern?
Pets are allowed on request at Mandarin Oriental Palace, Luzern. Charges may be applicable.Can I bring my pet inside the Mandarin Oriental Palace, Luzern?
How far is the Mandarin Oriental Palace, Luzern from the closest airport?
The closest airport is Buochs Airport, and it is about 22 mins from hotel by car (18.6 km).How far is the Mandarin Oriental Palace, Luzern from the closest airport?
Is airport shuttle service offered by Mandarin Oriental Palace, Luzern ?
No, the Mandarin Oriental Palace, Luzern doesn't offer airport transfer services.Is airport shuttle service offered by Mandarin Oriental Palace, Luzern ?
About This Property
Nearest Airport | Buochs Airport |
---|---|
Distance to Airport | 18.64KM |
Distance to Train Station | 14.22KM |
Average Price From | PHP139425 |
Hotel Star Rating | 5 |