Grand Universe Lucca, Autograph Collection
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1 night
1 room, 2 adults, 0 children
All properties in Lucca
Grand Universe Lucca, Autograph Collection
No.16 of Cultural Hotels in Tuscany
Piazza Del Giglio, P.za Napoleone, 1, Lucca, Tuscany, 55100, Italy
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Highlights
Delicious breakfast
Pets welcome
Lots to doAmenities
Hiking
Gym
24-hour front desk
Luggage storage
Bar
Restaurant
Childcare service
Wi-Fi in public areasFree
All amenities
Property Description
Everything is authentic, from the city, with its history and perfectly preserved original architecture, to the elegant Palazzo masterfully renovated. Located literally in the heart of Lucca, whose walls are intact from the right next to the Piazza Napoleone which was created by Elisa Bonaparte back to the16th century. Standing in front of the Teatro del Giglio, Grand Universe Lucca offers breathtaking views of Saint Martino’s Cathedral, all the churches, monuments and towers. Grand Universe Lucca is an historical beacon blending different eras of history, from antiquity until today. From the existing building wall foundations dating back to Roman times, to the ancientglassblowers fountain remnants in the cellar, to the beautiful classic but fresh design of the hotel, Grand Universe Lucca is a destination truly unique to the city.
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8.9/10
Cleanliness8.9
Amenities8.9
Location8.9
Service8.9
All 59 reviews
Surroundings
Airport: Pisa International Airport
(35.4 km)
Train: Lucca
(660m)
Train: Pisa S. Rossore
(27.2 km)
Landmarks: Palazzo Ducale di Lucca
(110m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Adagio, Guest room, 1 King
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
6
Allegro Twin Room with City View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Stair-free main entrance
Check Availability
5
Vivace, Guest room, 2 Twin/Single Bed(s), City View
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Check Availability
5
Aria, Junior Suite, 1 King, City view
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Puccini Junior King Suite with City view
1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Stair-free main entrance
Check Availability
6
Allegro King Room with City View and Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Stair-free main entrance
Check Availability
7
Maestro One Bedroom Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Check Availability
6
Vivace, Guest room, 1 King, City view
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Check Availability
5
Piccolo, Guest room, 1 King
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
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Guest Reviews
8.9/10
Very Good
59 reviews
- Cleanliness8.9
- Amenities8.9
- Location8.9
- Service8.9
Average for similar properties in Lucca
Review summary
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Comfortable Rooms: Several reviews noted the comfort of the beds, cleanliness of the rooms, and well-maintained amenities such as rain showers and bathrobes. The hotel's quiet ambiance, even in the city center, was appreciated by guests.(based on 1 review)
Guest User
June 13, 2025
We had a fantastic time at the Grand Universe Hotel in Lucca. It is located right in the middle of the old city, surrounded by plazas and cathedrals. There was an opera show right around the corner that was just beautiful. The staff are so friendly and helpful, we immediately felt at home. The room was comfortable and very clean. Like all rooms in Italy, it is a bit compact but they make amazing use of the space. The breakfast was delicious and had a huge variety of delicious offerings. The rooftop bar is small but has a beautiful view. We loved our stay here and are looking forward to returning.
Guest User
October 8, 2023
盧卡古城區一個比較新的酒店，停車比較麻煩，需要停到火車站的統一停車場；入住和退房時可以開車到酒店提取行李，記得在前台登記車牌，否則會被ZTL
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Quest21656902597
June 30, 2025
This hotel is in an excellent location near the ring road and just a block into the center of the old town from the ramparts.. The rooms are modern with fabulous comfortable beds. Best I have had. But the bathroom is awful. It is very dark and small. No place for toiletries just a sink. If the bathroom had been adequate than the room would have been just fine. The room had a lot of space in the sitting area where a shelf or a table could have been installed near the bathroom for people to put their toiletries on. Not ideal but certainly better. The Champagne rooftop experience on Friday and Saturday nights was a bit weird. To go up there you need to pay 20 Euro each. We took a peek and there were only a few tables in the place. It was beautiful up there, maybe it could have more tables and a general bar. we would have loved to sit up there. Also, I think that there needed to be more receptionists. We asked for reservations to a restaurant and went out for a few hours yet came back and a call was not made. One bag with our luggage was missing and they said they were coming up with it, but after an hour, we went to get it. It is a nice hotel and I would have rated it higher but for these issues.
Guest User
April 29, 2025
This hotel and staff are world class!! The reception staff is the best we have ever experienced-- no contest. The hotel itself and our room were both impeccable. We could not have selected a better place to stay inside the town walls. This is an extremely noteworthy Marriott property!!!... We certainly will be back.
Guest User
April 27, 2025
This is a lovely hotel located adjacent to two public squares in the heart of Lucca. We stayed in room 106 (on the second floor) which had a generous balcony overlooking one of the squares (great for people watching). The room was beautiful with a high wood-beam ceiling, an excellent bathroom, many amenities — and the wonderful balcony. The only negative at this hotel was the bumbling front-desk staff, who were not very helpful and didn’t seem able to answer more than the most basic questions. The hotel is small, so I guess they can’t offer a concierge and the staff is not trained to fill that role.
Christine
April 24, 2025
It was a very nice place to stay! I highly recommend it to anyone traveling to Lucca! Great brunch with lots of food options!
Jan
February 10, 2025
Great Hotel in Lucca
Great location in the city center, the staff is very friendly and knowledgeable. The receptionist when out of her way to assits with anything we requested.
I optioned for Breakfast and its well worth, high quality items and fresh.
Guest User
January 30, 2025
We only spent one night here but enjoyed our stay. Very well trained staff and property was beautiful- we had a great corner room overlooking the squares. Great breakfast- best cappuccino I had in Italy. Check in, luggage handler, wait staff were all exceptional. The room was great. Walking distance from the train station, the walls of the city and the rest of Lucca. So glad we were able to visit!
Services & Amenities
Most Popular Amenities
Hiking
Gym
24-hour front desk
Luggage storage
Bar
Restaurant
Childcare service
Additional charge
Wi-Fi in public areas
Free
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Languages Spoken
English
French
Italian
Food & Drink
Snack bar
Bar
Alcohol-free rooms (on request)
Halal meals provided
Off-site
Room service
Health & Wellness
Gym
Hiking
Activities
Eco tours
Off-site
Public Areas
Shopping mall
Elevator
No smoking in public areas
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Facilities for Children
Children's meals available
Childcare service
Additional charge
Business Services
Fax/copying service
Additional charge
Accessibility
Handrails in hallways
Handrails on stairs
Stair-free main entrance
Accessible rooms available
Safety & Security
First aid room
First aid kit
Fire extinguisher
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 01:00–12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€30.00 (approx. PHP 2,012.04) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedFree
Types of pets allowed: dogs, cats
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2020
- Number of Rooms: 55
Everything is authentic, from the city, with its history and perfectly preserved original architecture, to the elegant Palazzo masterfully renovated. Located literally in the heart of Lucca, whose walls are intact from the right next to the Piazza Napoleone which was created by Elisa Bonaparte back to the16th century. Standing in front of the Teatro del Giglio, Grand Universe Lucca offers breathtaking views of Saint Martino’s Cathedral, all the churches, monuments and towers. Grand Universe Lucca is an historical beacon blending different eras of history, from antiquity until today. From the existing building wall foundations dating back to Roman times, to the ancientglassblowers fountain remnants in the cellar, to the beautiful classic but fresh design of the hotel, Grand Universe Lucca is a destination truly unique to the city.
Frequently Asked Questions
What is the cancellation policy for Grand Universe Lucca, Autograph Collection?
The cancellation policy for Grand Universe Lucca, Autograph Collection varies depending on the type of room and booking conditions.What is the cancellation policy for Grand Universe Lucca, Autograph Collection?
What are the check-in and check-out times at Grand Universe Lucca, Autograph Collection?
Standard check-in time at Grand Universe Lucca, Autograph Collection is 15:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Grand Universe Lucca, Autograph Collection?
Can I bring my pet inside the Grand Universe Lucca, Autograph Collection?
Pets are allowed on request at Grand Universe Lucca, Autograph Collection. Charges may be applicable.Can I bring my pet inside the Grand Universe Lucca, Autograph Collection?
How far is the Grand Universe Lucca, Autograph Collection from the closest airport?
The closest airport is Pisa International Airport, and it is about 29 mins from hotel by car (35.4 km).How far is the Grand Universe Lucca, Autograph Collection from the closest airport?
About This Property
| Nearest Airport | Pisa International Airport |
|---|---|
| Distance to Airport | 35.41KM |
| Nearest Train Station | Lucca |
| Distance to Train Station | 0.66KM |
| Average Price From | PHP34852 |
| Hotel Star Rating | 4 |