Hotels near Nuevo Parque Hojazen, Los Cabos

My wife and I stayed here for three days we had a wonderful time at the hotel. The food, service, and hospitality was excellent. Evelyn, Jose, and Bryan were Amazing we left there filling like we made new friends.

We were welcomed by the bellboys at the front entrance. Upon arrival, it was an easy 10 minutes to check-in, and were in our room and off to the pool within 30 minutes. The pool was nice and nothing to do with the hotel, but the pool was hot due to the weather being almost 90 degrees and sunny. The service at the pool was great, the workers have such a great attitude and are always willing to help. There is a 2nd pool overlooking the marina with spectacular views of the mountains, water, and yachts along the marina walkway. It is located within 5 minutes of downtown with tons of restaurants, shops, and music from all the nightclubs, as well as live music at some of the outdoor venues. It's very busy on the weekends and less crowded during the week. The hotel offers an all-inclusive package, however, we did not purchase it, but did have breakfast the last day and it was $20.00 USD per person. Overall, a great hotel, and we can't wait to go back !

This place is my go to because the owners/investors are present and on top of things and want the place to have a high end esthetic and energy, like with the menu and live music. I get the impression there are always enough people to staff the place efficiently and the beach club has been a huge benefit. The only thing I’ve noticed is the workers love to pass the buck or ignore thats you're waiting. For service. there is no way for the managers know unless they really listen to how the interactions are going. I hope they do this sooner than later. It’s seems amusing to the staffers but is painful as a patron to have to negotiate every time you have a need. Some of the employees are great though. They just do all the work for the people that pass the buck

I want to spotlight an employee, Ricardo was our server while lounging on the beach portion of the resort. Ricardo was working harder than anyone I saw, constantly moving, taking orders, delivering orders, setting umbrellas, getting towels, he is a dynamo. In addition, I paid twice for an order, as it was charged to my room but I gave him cash, Ricardo honestly pointed out the mistake and gave me the money back & left it on the room charge. He also handled some rude drunk women, very graciously. This type on employee makes me want to revisit your establishment. Thank you for having him there, his is an asset to your company.

Just don't bother. I booked 2 rooms back in February for our stay in August. I paid the balance a week before the trip. When I arrived I was told that they couldn't verify the deposit I made in February or that I had paid the remaining balance. I showed them proof of both because I printed and saved the documentation for all payments. I was told by the front desk staff (Abraham and Itzel) that they close payments take a day to show up. When I told them I paid a week ago then the story changed. After them rudely telling me multiple times I had to pay $529.47 as an incidental fee whilst the lady next to us was told $200 for her incidental fee, I had enough. They said that they had to call Reservations to confirm which was conveniently closed at the time even though i called reservations 3 times that week to confirm what was needed for check in. My friend brought up to them that their contracts said $100 for incidental fees that we signed and they said their solution for us was for us to hold $200 on one card and $300 on another card implying that they thought we didn't have the money. The whole time the two of them were conversing back and forth in spanish as if I didn't understand them as they did not know that Spanish is actually my first language. At this point I opted to speak to her in Spanish to which she stared at me baffled and then called her manager Michael. Michael told us that they couldn't verify the deposit so we had to pay the money. I asked him why and he said they closed the nooks monthly so it wasn't showing on their screen. I informed him that we paid it in February and showed him proof. Therefore if you close books monthly then you have it. I informed him that I was here and heard Abraham tell the woman next to us that the fee was $200. At which point he told us that we had to paid incidentals of $200 per room and that was all. Upon getting to my room I was disappointed with how dated it was. The restaurant ans bar staff were amazing. I had a great time and much better customer service next door at the Grand Solmar. We came for a group event and all the people at the event had the same or worse experiences. At check out they had their ducks in a row on everything though in order to get money they thought was owed to them. Upon leaving the resort I discovered that I and several others are covered in rashes that appear to be bug bites. I will never stay here again.

If i could, i would give Las Ventanas 10 stars. This hotel is incredible and the service is top notch. We travelled here to get engaged (complete surprise to my fiancé). The staff at last ventanas helped plan everything ahead of time, and didnt even give a hint that something special was coming. A special shoutout to the romance director Paola Martinez, reservations director Fernando Roland and our suite butler Fernando. Each of them along with their teams found a way to make this stay unforgettably romantic and meaningful. Throughout our stay, we were surprised with thoughtful gifts in our room or at dinner. The attention to detail was absolutely amazing. The food was also amazing. Every single dish we had was a home run. They have several restaurants with the most impressive being Sea Grill in terms of taste. All boast beautiful views. Breakfast is also fantastic with a huge diversity of options. Another beautiful touch are the tree art installations peppered throughout the property. You have to see them in person to appreciate their beauty, but some pictures are included in this review. Last but not least, our room was beautiful. We had a king ocean view junior suite with terrace. Absolutely incredible!! The views of La Plaza and the ocean were breathtaking. The bed, pillows and linens were very comfortable and provided great sleep. The air conditioning and fans were on-point. The bathrooms were beautiful with a great soaking tub that fits 2 people comfortably. Every day you are also provided complimentary treats from the bakery at the end of your bed. We have both travelled a lot in our lives, and we can both say that Las Ventanas al Paraiso is at the very top of our experiences. We cannot wait to return!

The room is very large and comfortable. The pool is very nice. The hotel restaurant is also cheaper than the surrounding restaurants and recommended. Overall the hotel is new and wonderful, but the lady at the front desk is very impressed with the prepaid payment at the time of check-in and the explanation of what is an open voucher that can be used in the hotel is insufficient It was incompetent. The staff other than her were friendly and nice.

Rooms were ok for the price. No sewer smell for us. Shower drain was slow though. Food was the best, authentic Mexican, I couldn't eat enough. Food selection was minimal, but it was really great tasting. Pool bartenders were slow, but sped up if you leave a few bucks for tip. Check in was mostly quick. However once you are checked in you are ushered over to the time share people. Just say NO. We even had the infamous Jorge take our baggage, no problems with him, he was polite, knowledgeable and quick. The only major complaint about this place was the trash wifi. The wifi DOES NOT have a MESH system. So as you move throughout the resort you have to connect to a new hotspot. Infuriating, on top of that they use some home grown crap sign in system, so your device cannot ever remember the username and password. So every time you sign in (even if you signed in previously) you have to re-enter the wifi credentials. I've had way better wifi at cheap hotels in the mountains of costa rica in the middle of no where. It's 2022 there is absolutely no excuse for this.

Stylish, Super clean and excellent service. The location is perfect, right next to the historical center of town. Every night we walked to dinner, so many great options. The hotel staff is so nice and helpful, they lent us beach chairs, umbrellas and towels. Valet parking was easy and convenient. I would definitely recommend this place and hope to stay there again.