Garza Blanca Resort & Spa Los Cabos

One of our favourite places

This hotel is perfect, the all inclusive feature is unnecessary.

Hotel is nice BUT very disappointed with trip.com I was told this was booked thru ******* which I didn’t want to do and was charged an additional 100$ fee at arrival without ever been warned ahead of time

Very good vacation in Cabo. Additional thank you to Napoleon my Butler. He did extra mile to help with everything I need it. Like all restaurants. Food was delicious. I wish we have the same restaurants in San Francisco. Like massages and spa.

We had such a beautiful time at Garza Blanca! We came for a girls’ trip and stayed in the 4br penthouse. What a treat! Not only were our accommodations amazing, but our butlers, Leo and Luis, made our trip extraordinary! From check-in to daily pool reservations, to dinner, to all the extras they did for us…we are forever thankful! If you are looking for a gorgeous getaway, Garza Blanca is the perfect place!

Great food, great views and amazing pools. The wait staff was very attentive and responsive and everyone was so friendly. Ismael took great care of us during our stay here and the Omar butler team was phenomenal. The check in was pretty seamless as well.

This was our 3rd stay at Garza Blanca. We have returned because we like the service, the size of the hotel, and the quality of the food. Although those things remain unchanged, what has clearly changed is the attention to detail, consistent housekeeping service, and communication around building maintenance. Perhaps this has a lot to do with no longer having access to butler service unless you're an elite member (we are not members) We stayed for 5 days/4 nights and our room was only cleaned on 1 occasion, but it was only cleaned because we called to request to have our room cleaned around 7 pm. We had 2 different rooms during our stay (I'll get to that shortly) and had the same issue when staying in both rooms. I don't know what was the deal with housekeeping. We often saw the housekeeping carts on our floor and even in the rooms next to us, but our room was skipped. We didn't have the "do not disturb" sign on our door so we clearly wanted our room cleaned. One afternoon I called the front desk (and was then transferred to housekeeping) to inquire when our room would be cleaned and I was informed that they didn't know, but that rooms are cleaned between 9 am- 5pm. It was almost 5 pm and no housekeeping chart in sight. We also had an issue with the AC unit on our floor. All AC units on our floor were not working after being impacted by the storm. We completely understand that the issue was out of the hotel's control, but we weren't notified. We called the front desk around 4 pm to follow-up since we had reported the issue earlier in the day and we were told that someone would come check on our unit. We left our room around 7 pm to go have dinner and when we returned the AC was still not working. We walked down to reception to follow-up and we were told that a unit needed to be replaced, but that it wouldn't be replaced until the following day. I am sure the hotel was aware of this earlier in the day, but we weren't notified. We were offered another room and moved into the the 2nd room around 10 pm. This was quite an inconvenience since it was way past our toddler's bedtime. I think these issues would have been quickly addressed and communication would have been seamless around them if the butler service was still available. I do, however, want to give a special thanks to some of the staff for their great service: Francisco @ the Japanese restaurant, Antonio @ Bocados, Alondra and Liz @ the breakfast buffet, Aaron, Rodolfo, and Alessio @ the pool, and Javier @ Noi.

Everyone here was over the friendly from the airport to home. Special shout out to Ismael ,Alex they took care of us all trip we're we didn't even use the other pools only the rooftop just amazing!!! Ismael from the rooftop pool was just not Accommodating to us but to all your guests. As I'm in food service I would love to colon him for my restaurants TY the Koyanagis.