Hotel Metropolitan

Very efficient booking, communication, and entry process. Room facing street was comfortable with some charm.

It was a bit noisy around there. But rood was clean and comfortable to check in.

Okay, but no personal interaction This was the first time that I had stayed at a hotel like this one. There was never anyone one working the desk. You are provided a code which will allow you to enter the hotel at the proper time and then again to enter your room. I arrived early and tried to enter but could not, and after a few unanswered phone calls I left for a while. Someone was monitoring because I soon received a text message explaining the policy. After coming back at the proper time, I had no issues getting in. At first glance the room was fairly nice with a decent bathroom, large walk-in closet and small kitchenette. However, I quickly noticed that the curtains were frayed, walls were chipped and paint was peeling. This is an older hotel so there are no elevators and all the rooms are on upper floors. Overall, it was a good location. Several options for food were in close proximity and there was a decent market right across the street. My biggest complaint was the lack of service. When I attempted to call about getting in early, the message stated that any issues regarding the stay would be addressed the next business day. They had dispenser of body wash, shampoo and conditioner in the shower and I ran out of body wash. I figured I would just leave a note on the cleaning cart about the situation, hoping it would be addressed quicker. The note was gone and the cart had been moved, but the dispenser was still empty that night. For myself, it was okay, but I probably will not return.

Location good to our trade show. Walking distance.

The pictures of the hotel online where not what I got. We went to our room and then left. Did not spend the night. I would never recommend this hotel to anyone.