Pet friendly Hotels London

A little racist. As a traveler from the US on business, I'm very frequently the only Black person in the room. This was the case for a few days here at this hotel as well. One day it was raining and a lovely gentleman on front desk duty lended me a KK hotel umbrella as I went out. Upon returning, I thanked him and handed him the umbrella back but another woman was there. An Asian woman (if this helps mgt narrow it down). As I was walking to the elevator, she rapidly asked me my room number. Now, I just returned an umbrella so clearly I'm staying here, right? Maybe she was asking because she wanted to send champagne? Nope. That never happened. She was racially profiling. I let her know I was in Room 303 but went back downstairs to address this with her to ask WHY she asked me that, but she had left her shift. I started not to leave this review but I have to. If you're Black, I would stay somewhere else. As many of us know, this is never a good feeling. P.S. KK Hotel, if you have audio on your cameras, check the evening of Tuesday, July 19, 2022 if you'd like to substantiate. And maybe partner with HR and invest in a little social awareness training. In case you didn't know, you have racists on your staff.

Wonderful stay, I may said it is the best hotel I have lived in London. Thank you for arrange us to the highest floor and enjoy a fascinating view in morning. You may go to Heathrow Airport by bus, but there are to many choices for you, so great!

We are 100% satisfied with our 5 nights stay with Cheval, the best service apartments hotel in London overlooking tower of bridge and tower of london. WE FEEL LIKE HOME. The best location in London. 2 mins walk to Tower of London 5 mins walk to tower bridge. A pier infornt of the hotel which takes us toany attractions by uber boat. The restaurant downstair is fabulous and we celebrated our son's 17th birthday. They serve best pasta. We booked 2 bedrooms apartments and were assigned 7 G very spacious room with fabulous river view.The rooms are equipped with highest facilities great amenities [ top quality shower gel lotion slipper, bath ropes 3pin plug and super super comfortable bed and pillow. ] Their kitchen is very modern equipped with dish washer, fridge and all utensils. They have very big laundry room. We booked Cheval Grand Edinburgh as well for 2 nights stay. Worth the price.

This hotel is amazingly well located in Canary Wharf. The hotel was well maintained, clean and had lovely decorations for Christmas. The staff were helpful and effective. The bed was comfy, the bathroom was a good size. No complaints. Can't believe it was less than £100 just before Christmas in central London!! Great value. The view of the canal and Canary Wharf was fantastic.

I was looking forward to the stay. However when I arrived on Thursday, 16th May around 9:00PM I was told by both receptionists that I had two rooms booked when only one was booked. I booked twice through another party and cancelled both and showed this to them on the app, clearly showing cancellations. They weren't really interested and said it was not their problem but mine! The said that I would be charged a no-show fee after midnight for the room, which would be about £300. I told them several times that I had proof of cancellation but they did not accept this. The told me to call the agents myself and sort it out. I had to send a message and call the agents at this time of night. Fortunately the agency was extremely helpful and said emails had been sent to the property indicating the cancellations and not to worry (unlike the two girls at reception). They then promised to contact the hotel directly and inform them. About 20 mins after sorting it out, the duty manager called me and said that it was sorted, I told them I had already sorted it myself after being told to by those two girls at reception. So it looked like the oversight was the hotel itself, not me, nor the agency. The agency also tried to call them to speak about the issue but nobody picked up the phone, even though there were two on duty and it was quiet. NOT the nicest or friendliest welcome to a hotel at all!! Aside from this, the room had a great view from the 25th floor, bed was not very comfortable and small. Staff were mostly nice, but some were miserable. All the other reception staff we spoke to were lovely. Breakfast was alright. Best thing about the hotel is the views really. I think if I hadn't had such an uncaring welcome, it wouldn't have tarnished my overall view.

The hotel is correct but there is an accumulation of small things which make it not good value for money. Wring access card for the room, very slow Internet, have to queue 15minutes minimum to get a table for breakfast and you are told it s busy time so you give one hour come back but still same issue, shower head dismounted in your hands, ..... Staff is nice and kind but the hotel needs maintenance, it s too expensive for the result.

Convenient for long stays. The hotel has high quality staff. The location is good and very convenient. The beds were very comfortable.

very good. The location is very good, close to the subway station, the room is small and the bed is very comfortable. Breakfast is a bit simple and costs £25 for a separate fee. Bottled water is delivered daily and there is a bar downstairs. Overall still very good 乛

Visited for business reasons - the hotel inside is absolutely immaculate, very comfortable and excellent rooms. Breakfast was delicious and a good spread. The location isn't excellent and from the outside it doesn't look that impressive but overall I can't fault it. Would definitely stay again!

The hotel is very new and the location is small, and the room is small. I have become accustomed to this kind of experience in London. The front desk was very enthusiastic to help solve the problem. Due to the itinerary change for four days, the room that was not canceled was immediately confirmed. It was also refunded under Ctrip communication. In a foreign country, both the hotel and Ctrip are as warm as winter.