Lancaster Gate Hotel

Lancaster Gate Hotel Reviews

Lancaster Gate Hotel

66-71, Lancaster Gate, Westminster, London, United KingdomView Hotel Details
Lancaster Gate Hotel
Lancaster Gate HotelLancaster Gate HotelLancaster Gate Hotel
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Lancaster Gate Hotel Guest Reviews

4.1/5
Very Good
42 review
Verified reviews
Location4.5
Amenities3.8
Service4.1
Cleanliness4.1
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All reviews(42)
Positive reviews(38)
Reviews with photos/video(12)
Awesome stay(15)
Great location(12)
Convenient location(12)
Friendly owner(9)
Delicious breakfast(8)
Clean and tidy(7)
Average sound insulation(6)
Negative reviews(4)
Guest User
Single Room
Stayed in Jul 2023
Family
2 review
4.2/5
Very Good
Posted on Jul 5, 2023
Exceptional location. I felt very safe and at home at all times. Good staff and I have to say the Lao at ion is perfect. Bit pricey but you get what you pay for. I would highly recommend it for families.
Guest User
Double Room
Stayed in Mar 2023
Couples
6 review
5.0/5
Outstanding
Posted on Mar 26, 2023
The hotel location is close to queensway & bayswater stations of 2 different underground lines which easily reach other districts. Only 15 mins walk to paddington railway station, no steps on the path
Guest User
Double Room
Stayed in Oct 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Oct 28, 2023
Service is good but this is a busy hotel so you can wait for service to be provided
Guest User
Double Room
Stayed in Aug 2023
Couples
3 review
3.5/5
Posted on Aug 10, 2023
Front of house staff very pleasant and helpful dealing with first issue of door to allocated room being jammed by internal lock. Revised room adequate for one night stay, bathroom very small and staff failed to advise room was directly above laundry room where driers were operating from 1am onwards. Totally unacceptable sleep disturbing noise in otherwise quiet location. Did not sample food or other services Convenient location for access to Kensington Gardens and walking distance to Paddington station
Anonymous User
Twin Room
Stayed in Dec 2022
Couples
64 review
4.2/5
Very Good
Posted on Jan 7, 2023
Really close to hyde park. U can go to the town with train or bus. Just walk 5 min to get both of it. Room is a small
Guest User
Double Room
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 16, 2023
Lancaster Gate Hotel is one of the best hotels I have ever stayed in. I have been there multiple times on my own , visiting from USA, and also with my husband last week. The hotel is lovely, very clean, very welcoming, very helpful staff , lovely rooms and a great English breakfast buffet every morning. It is a pleasure to be in this hotel, I love it. It is also in a safe area with easy access to 2 tube stops and an easy walk to Hyde Park for an early morning stroll. They will also take your luggage in and store it if you get in early in the morning, and even look after it for a couple of days if you are going up north to visit relatives for a few days. This is by far the best hotel I have found and highly recommend it , it's perfect !! Thank you for making our London trip so pleasant. Looking forward to my next trip.
Guest User
Double Room
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 30, 2023
Lancaster Gate Hotel was exactly what we needed - great location, comfortable bed, quiet and safe area. Breakfast was good,quite basic, but nothing to complain about. It got very busy, but we managed to get a table quickly. The only thing to note is that soundproofing in the room is not the best, we could hear our neighbours quite clearly through the walls / ceiling. It didn’t bother us and we enjoyed our stay. Overall, amazing value for money, we would come back!
Guest User
Double Room
Stayed in Mar 2023
Family
1 review
3.5/5
Posted on Mar 12, 2023
Good location near tube. This hotel is spotless and this is very important for me. The sink in the bathroom was leaking and the room was very cold, it was very cold weather for March but no heating in the room, only the bathroom. There was a new cashier system in place and the staff were struggling to get used to it, very long wait for drinks etc because of this. This is my second time staying here. It is a good base for London. Breakfast was ok.
GEORGIOS
Double Room
Stayed in Feb 2023
Couples
19 review
4.7/5
Amazing
Posted on Feb 26, 2023
The hotel was in a very nice location with full of busses to gi wherever you want. They cleaned my room every day. I am very satisfied. I will recommend it
Alexander
Double Room
Stayed in Feb 2023
Solo travelers
6 review
4.5/5
Great
Posted on Mar 5, 2023
A bathtub! Lovely old hotel with a nice view and very accessible to some important sights to see in London
freakish flikken
Twin Room
Stayed in Jul 2022
Business travelers
6 review
4.2/5
Very Good
Posted on Sep 1, 2022
Good but quite far from station. The receptionist is bery helpful but can take long when the hotel get busy. They allow to leave the luggage after checking out and there are taxi services if needed
Guest User
Twin Room
Stayed in Dec 2022
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 2, 2023
The location of the hotel was great and 6 min walk from either Lancaster gate or qweensway train station, but the view was a bit disappointing, but it was one night so no big deal.
Guest User
Double Room
Stayed in Feb 2023
Couples
8 review
4.2/5
Very Good
Posted on Feb 26, 2023
The room was extremely small . No extra blanket in the room Good breakfast
Guest User
Double Room
Stayed in Dec 2022
Couples
4 review
5.0/5
Outstanding
Posted on Jan 3, 2023
good hotel with nice service. The location is really close to queensland station
Junning
Double or Twin Room
Stayed in Jul 2022
Couples
1 review
1.0/5
Posted on Jul 25, 2022
I was super unhappy with this hotel because I felt like that I was cheated. The reception was saying something about the room when I was checking in. Then the upcoming story was that the air conditioner didn’t work in the room. And of course you can guess the answer from the reception. They have no available room for me when I was asking for changing room. The funny thing is that they already have a fan prepared for me. What a genius! They promised me that they will change the room for me next morning. But I have no time to move my staff because I need to come to the embassy early. So I don’t know if they will prepare a new room for me or not (I didn’t come to the reception to ask for a new room) but I am definitely unhappy with this experience. I should be never recommend this hotel for sure.