Washington Mayfair Hotel

Centrally located near attractions, restaurants, and transportation. Guests appreciate spacious, clean rooms with comfortable beds and luxurious amenities. Nearby dining options and vibrant pub scene add to the appeal.

Sent email to management, told I was going to get an email back after speaking with housekeeping, I was not It is rated as a 4* hotel, however, I do not believe, in its current state this is an adequate representation of the hotels services. Attached are photos in which highlight the issues. Where dirt can be seen are photos that were taken on the 25th of Jun, after all marks originally been seen on the 24th of June and had failed to be addressed in the 24hr period that my husband and myself were there. In our room, the television did not work as it had no plug into the wall? Light bulbs were gone in 2 lights within our hotel room. All issues of which should have been noticed by hotel staff upon cleaning and checking off the room for the next guest. The member of staff who dealt with general maintenance did come to our room and sort these problems but at the inconvenience to myself and having to wait for him to arrive and being unable to properly relax before going out that evening. I also need to point out the collection of dust in a part of our desk... that would appear to be years of cleaning neglect and I would recommend that a full deep clean is needed . The shower tray was hanging off on one side and the paint work was peeling off in numerous parts of our room (photos enclosed). The price did not reflect on the quality of service, at all and I was very disappointed with our overall experience. We decided not to stay at one hotel, nearer to the venue we were going to, but to stay in the Washington Mayfair Hotel with the rotating doors.. these also were not working. The reception staff were very nice and helpful, so the issues I am bringing up do not include them at all