Guest User
September 3, 2024
One Aldwych Hotel offers an exceptional experience that truly exceeded every expectation. The customer service was outstanding, with staff providing excellent communication and going above and beyond to ensure a seamless stay. Special recognition goes to Tiago Macedo and Julia Reichenberger, who were particularly outstanding in their service. Their professionalism and attention to detail made a significant difference in our experience. Although I don't know all the names, other front desk and room service staff were equally impressive, handling every request promptly and efficiently. The rooms were immaculate, with daily cleaning that maintained a spotless environment. Situated in a prime location, the hotel is perfect for those looking to explore shopping, dining, and theater options, all within easy reach. A stay at One Aldwych Hotel is nothing short of perfection.