The Rosebery by Supercity Aparthotels

Super spacious room and superb location! Safe, close to the city, transportation and various attractions. Loved the sofa bed to relax before we washed up to go on the bed. Maria- front desk service staff was extremely friendly too. Great stay, highly recommend!

First of all, thank you for the early check in and friendly conversation with all the reception staffs. The room was great, enough space, nice kitchen, smart TV, bath tubs. But the first night(3/22) I already found some problem in the room. There’s a long dark hair on the yellow cushion on the sofa which I was thinking that’s fine, until I saw the second long dark hair on my bed! My hair is blonde so I know that was not my own hair! I have to say this kind of cleaning standards is not acceptable in a four star hotel! Moreover, when I was trying to sleep, realised there was a huge flying bug on the ceiling, and I can’t reach it. I literally don’t understand why there’s a huge insect in the room! Btw Thanks for the help from the reception of that night. And they promised to give me a new room and I can change the room tomorrow morning which is 3/23. However, in the morning when I ask, they said they can only help me to clean the room, and they said they are a four star hotel, never happened that there’s dust and hair in the room. I accepted the offer, and they do cleaned my room, but the hair on the bed is still there:). It makes me feel like the conversation is useless at that point.

The aparthotel is located within walking distance of some of London's famous landmarks. It is also located in a quiet neighborhood with easy access to public transportation and nice restaurants. Checking-in was easy, and I was upgraded to a great apartment with a pleasant view. The apartment was exceptionally clean, and the internet worked very well. I love that they provide kitchen utensils and a washer-dryer. Maria and Alex provided excellent customer service. I will be coming back again and will highly recommend The Rosebery.

Nice and clean. Close to many restaurants and convenience stores

We enjoyed staying at the Rosebery. Very spacious and clean room with full kitchen, refrigerator, microwave, dishwasher, washer/dryer. Location and access to buses and the Tube are awesome. It is actually much closer to “downtown” London than you think. The tub for the shower is hard to get in and out of since it’s very deep. Also the location and functionality of light switches and power sockets do not make sense. They do remove trash daily, but full service is done weekly. They do charge for extra sets of towels. Our room faced Rosebery Ave which tends to be noisy at night with loud motorcycles and Police Sirens. Would we stay here again, most likely.