Heeton Concept Hotel – Luma Hammersmith - Photo Gallery
Heeton Concept Hotel – Luma Hammersmith
28-36 Glenthorne Rd, Hammersmith and Fulham, London, United Kingdom
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Rooms (66)
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8.0/10
ohdeal
6.5/10
Laitiffany85
Featured (14)
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Exterior (15)
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7.0/10
Hecang
10/10
lacexin
Public Areas (13)
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User Uploads (39)
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10/10
Anonymous User
7.0/10
Guest User
9.5/10
CHIEN TIAN
8.0/10
ohdeal
6.5/10
Laitiffany85
7.0/10
Guest User
Near Hotel (8)
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9.2/10
Anonymous User
9.2/10
Anonymous User
Other hotel pictures (27)
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10/10
Guest User
9.5/10
Guest User
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We Price Match
1 night
Guest Reviews
8.6/10
Very Good
87 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.2
Service8.9
Cleanliness8.4
Guest User
Superior Twin Room
Stayed in Apr 2025
Family
3 review
7.0/10
Posted on May 26, 2025
The hotel cleaniness was satisfactory, but the facilities quite disappointing (at this price level).
1) It was a twin bedroom, and I found it was that "separated" toilet/water basin/shower design(so you have to come in&out to the living area to wash hands after using toilet), which I disliked very much due to its inconvenience on hygiene & privacy. 2) The shower cabin was very small. The closet is directly beside the shower, which is humid since ventilation was poor. 3) The whole room didn't even have a table or chair. My family and I could only sit on the bed when we have to.
The price level at the time of my booking was the same as another chain Inn/hotel group, which next time I would go for the alternative. This room is not worth the price.
Laitiffany85
Luxe Plus Room
Stayed in Feb 2025
Family
17 review
6.5/10
Posted on Mar 10, 2025
Located nearby underground station. Very convenient. However, cannot have too much expectations towards the room.
ohdeal
Lite Double Room
Stayed in Feb 2025
Business traveler
8 review
8.0/10
Very Good
Posted on Mar 15, 2025
This is one of the best affordable hotel option in London. I stayed in Lite Room, around 13sq.m. I don't feel petite at all. I have space for me 28 inch luggage, and space to do yoga in the room. The bed is comfy, and the Daikin air condition is a highlight to the room. At least, it is quiet. Many other hotels are noisy in hell.
A few negative points.
There isn't any stools or chairs in the room.
It you extremely concern the hygiene of the room, as well as amenities, I suggest you not to stay in the room. There were dusts on the bed sheets, and the janitors did not help me to clean my leaking bottle of hand soap. Most importantly, the air filter is super dusty, and they are cleaning up.
Anyways, I still love this hotel so so so much.
All staffs (except janitors) are so nice.
6/9
Anonymous User
Superior Twin Room
Stayed in Dec 2024
Solo traveler
17 review
10/10
Outstanding
Posted on Feb 2, 2025
Perfect location and accommodation with very nice price in london!
Got upgraded to a family size room with two double beds for just myself. A little walk in closet opposite to the shower space. which is separate from the toilet. Theres also a little pantry space with fridge and kettle and also tea n coffee.
Check-in time at 3pm n if u need early check-in they did ask for an extra payment. But u can store your luggage there for free and explore the city if the rooms not ready.
The Hammersmith is a nice n conviennent neighbourhood. Three metro lines and many buses to access with. Take a nice morning strolling over the Hammersmith bridge riverside with just a 10mins walk away from hotel. Theres also many nice dining spots and supermarket chains nearby and even the biggest shopping mall among uk the WESTFIELD!
Staff r very very attentive and helpful during the stay! Kudos to the team! Every each one of them!
U also get to grab a free drink next day from the fridge at the lobby if u choose to opt out the cleaning service.
This branch is way better than the one at earl’s court i can guarantee u with my recent stays at both place!
CClarara
Lite Double Room
Stayed in Aug 2024
Family
7 review
9.5/10
Amazing
Posted on Sep 9, 2024
Friendly staff. The place is pretty and clean. Everything is good!
Guest User
Superior Double Room
Stayed in Feb 2023
Couple
1 review
9.5/10
Amazing
Posted on Mar 13, 2023
Very nice and new hotel
Perfect location for what we were gonna do in London
Everyone there was so friendly and greeted us and wanted to chat.
Only very small comment little stains on the carpet in the room we stayed
Still perfect hotel
Yue moon
The City Four Room
Stayed in Feb 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Apr 19, 2025
I booked this hotel to watch a show. I booked a double room, but it can accommodate 4 people. The bed is big and clean.
The bathroom is separated into dry and wet areas, and there is only one sink. There is no toilet paper.
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CHIEN TIAN
Superior Double Room
Stayed in Feb 2025
Family
9 review
9.5/10
Amazing
Posted on Apr 18, 2025
It's about a 10-minute walk from the station. The room is clean. You need to check in and check out by yourself. The staff will guide you on how to do it, but cash payment is not supported.
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lacexin
Lite Double Room
Stayed in Jun 2024
Solo traveler
8 review
10/10
Outstanding
Posted on Aug 4, 2024
Although small, it has everything. The location is good. There is a street nearby, which is convenient for supermarkets and shops. Hammersmith has several subway stations and a bus terminal, which makes travel very convenient.
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Anonymous User
Superior Double Room
Stayed in Jun 2024
Solo traveler
2 review
9.2/10
Great
Posted on Jul 14, 2024
The location is excellent, the surrounding life is convenient, there is a large supermarket nearby, and parking is convenient. The room is fully equipped, large in size, with good lighting, and the room map of London is very distinctive.