Guest User
August 11, 2024
The bedroom of the room faces the patio. There are at least three or four air conditioners outside. The intermittent buzzing noise at night makes it impossible to sleep. I was woken up at 4:00 in the middle of the night. I communicated with the hotel front desk to change rooms. The front desk only said sorry. They They were all fully booked. In fact, they were not fully booked at all. Later, I added an extra 300 pounds to change to another room. This room was right next to the front desk. As a result, the black guy at the front desk listened to the public broadcast in the middle of the night without wearing headphones. 1 :00 woke me up, I went out to communicate with him, but he said he wouldn't listen, but he started playing again half an hour later! I communicated this matter to the front desk staff the next day, and they just said sorry, but actually didn't care at all. The most disgusting thing is that I didn't sleep well the previous few nights, so I wanted to cancel several nights of reservations, but they said If you have already paid the full amount in advance, you cannot cancel it. You can leave at any time, but the money will not be refunded! Later, I stopped staying in this rubbish hotel. Before I left, I made an agreement with the front desk that I would come back to check out on the last day and clean the room before I came back. However, when I came back, the room was still the same as when I left, and there was still food in the bowl on the dining table. There were leftover food from two days ago and flies were flying around the room. We ordered takeout that night and could only eat it on the sofa with our bowls in our hands. Moreover, the attitude of the woman at the front desk was particularly bad. She made excuses and said that you don't live here anyway. There was no cleaning, but when we checked in, the front desk said that the room was cleaned every two days, and the woman at the front desk even quarreled with the guests! A very disgusting and rubbish hotel! Very rubbish front desk staff! Chinese people must not live there! In addition, all the windows in the hotel room are locked with iron bars, and you can't open the windows. If there is a fire, you will have to consider yourself unlucky. However, there is a window in the restaurant with the bottom half completely hollowed out. So flies can fly in freely while you are eating! This hotel has no regard for the guest's experience and comfort. They don't care at all how the guest's stay is, they only care about making money! A very rubbish hotel! !
Original TextTranslation provided by Google